For over 140 years the Homelessness Division of the Salvation Army has provided a professional service to meet the needs of homeless people in the UK through community and residential services. The Homelessness Division asked Impact to help them to define and create the change needed to become the centres they aspire to be.
The Salvation Army set itself the challenge of revolutionising the way they tackle homelessness. Their vision was to transform their ‘hostels' into complete social service centres that facilitate real change.
The Homelessness Division asked Impact Beyond to help them to define and create the change needed to become the centres they aspire to be.
In order to best understand the current reality and issues for the Homelessness Division, Impact Beyond spent two days at a hostel in central England.
Using thorough research as the foundation for detailed analysis, Impact Beyond designed a two-day intervention for the management and project team of the centre.
One month after their change programme, results showed the team were providing a higher quality of service to the residents. Following an official open day the hostel also raised its profile and support in the local community and has become an achieving place of change.
Other case studies
Post-Covid 19 reboarding at Dulwich College
Custom-designed reboarding to help manage the crisis.
Developing Leadership Agility at Santander
Preparing for constant workplace agility and digital disruption
Diversity and Inclusion at The Insolvency Service
Developing the confidence, behaviours and skills needed to manage diverse teams
Leadership development at Polpharma
A blended leadership programme to help navigate a VUCA world.
Leadership Development at BAI Communications
Inspiring leaders and enabling long-term behavioural change
Management Development for Change at the Co-op
Redefining the way learning and development is done
International Graduate Development
Ground-breaking development programme for international graduates
Diversity and Inclusion with Knowsley Metropolitan Borough Council
The journey to employment
