Blog

When did you last reconnect with your colleagues? I don’t mean on Zoom or rushing between a work meeting. I mean in person, with space to talk, plan, laugh and learn. If you ask people what makes...

As we mark the anniversary of one year since Russia invaded Ukraine, the global risk landscape feels more volatile than ever. Our emergence from the pandemic was quickly disrupted by new war in Europe...

In a previous role, I was the HR director for a non-profit organisation called Safe Harbor, which provided outreach services to survivors of domestic violence. My role primarily involved supporting...

Feedback is foundational to our culture here at Impact. Every programme we run is not only a learning experience for our clients, but also for us. With this in mind, we would like to thank all of you...

The job that arguably taught me the most in life was my first Saturday job. I was 15, and the job was in a vegetarian café. And aside from learning how to make pastry from scratch, it also taught me...

Fostering a learning culture is key to achieving the agility needed to succeed in the current business landscape. An organisation’s ability to adapt is dependent on its people’s ability to learn, spot...

In our fast-paced, digital world of instant gratification, change can often connote something rapid, spectacular, or even epiphanic. But in reality, change is not an event but a process. And this is...

Fear is a primal emotion that has been part of human nature since the dawn of evolution. It is a basic yet crucial emotion that is important for survival, triggering a response designed to keep us...

The drivers of ongoing change continue to impact organisations, resulting in expansions, acquisitions, transformations, reshuffles and more. One of the outcomes of change is plenty of senior leaders...

Listening is one of the most underrated leadership skills. In the current context of digital information overload and ongoing business disruption, many leaders find themselves moving from one meeting...

When it comes to launching a culture change initiative, who exactly should be involved? This is a common question, and the answer is everyone! An organisation’s culture is owned by everyone who works...

In the new world of hybrid work, how has the manager's role changed? Do we even need managers in an era in which we choose when we work, where we work, and even how we work? Our answer is yes. We have...

As leaders, our working world has shifted significantly over the past few years, and how we adapt to these evolving conditions is vital for individual and team performance. There is no quick win for...

We are raising £15,000 to support Ukrainian refugees in Poland: The Impact Appeal. We are witnessing a humanitarian crisis in the heart of Europe. The war in Ukraine is destroying countless lives...

Reading this year’s Edelman Trust Barometer report, I started to reflect on what we have lived through over the past two years. A global pandemic and war in Europe are pretty severe in themselves, but...

We know that organisational culture change is possible. However, we also know that achieving lasting change requires a lot of effort. Organisational culture is an emergent property of how the people...

What are the most pressing global catastrophic risks that businesses currently face? Right now, we are confronted by a number of urgent, interconnected crises. We can describe the current business...

Friday 18th March is World Sleep Day, and the theme is: Quality sleep, Sound mind, Happy world. Sleep is super important. I know that. You know that. Yet I don’t get enough of it. Does anyone...

The images currently coming out of the Russian invasion of Ukraine are highly affecting us all but can be particularly upsetting for children. Images and footage of war can disrupt a child’s sense of...

The moment I announced my pregnancy, somebody said to me ‘that’s it now, you’ll never stop worrying or feeling guilty for the rest of your life’. As my daughter’s second birthday approaches, I can see...

This has been the most terrible week of my life. A week ago, as I was putting my two-year-old son to bed in Connecticut, I got a phone call from my family back home in Kyiv. They’d been woken up at 5...

The best way of testing something out, to check if it's the right thing to do, is to do the absolute opposite and see how that feels. So, I ask you, how would you feel about being a “Force for bad!?”...

Change has always been, and will always be, a constant. But in the last couple of years, this change has accelerated considerably. The raft of current global challenges, including climate breakdown...

The shift to remote and hybrid working caused by the pandemic has been a huge disruption to the traditional onboarding process. Welcoming a new team member to an organisation in a remote environment...

In business, our relationships with each other are everything, and this is something that has been brought into stark focus by the pandemic. How organisations treated their employees during the early...

My son, at age 20, is taking his first tentative steps into the world of work with a placement year at a large multinational company. A welcome step-change from lockdown student life, he is energised...

Andy Dickson has managed people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary series...

'Between stimulus and response, there is a space. In that space lies our freedom and power to choose our response. In our response lies our growth and freedom.' – Viktor Frankl. This quote from Frankl...

When it comes to being human, dialogue is essential. In the workplace, dialogue builds collective understanding, raises awareness, resolves issues, and helps people and groups to align. In this sense...

Over the course of my coaching career, I’ve come to understand how much the words we use reflect our values and impact our relationships. Understanding each other is crucial when working effectively...

Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...

In business, failure is as much a part of life as success, if not more so. Entrepreneurs are often driven by high achievement and therefore can feel setbacks deeply; but when handled in the right way...

What is enterprise leadership? In this increasingly volatile world, enterprise leadership has become an essential attribute for any successful organisation. But what exactly is it? Enterprise...

Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...

Hybrid. It may be one of the most talked-about phrases of the last eighteen months, but what actually is hybrid working? The answer to that is that there is no easy definition. For some people, hybrid...

Hybrid working has become a permanent fixture in a wide variety of global organisations. This shift brings benefits but also real challenges for managers. How do you effectively lead dispersed teams...