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Discover and debate opinions about what really matters in organisations.

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Change
Leadership
Teams

Collective experience: An opportunity for hybrid organisations

Hybrid work is here to stay. But hybrid does present challenges. Large group, leadership workshops for events can catalyse performance and help drive business results.

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Change
Digital & Technology
Leadership
News

The greatest organisational challenges of 2024

Our global series of events brought 183 leaders together in New York, London, Singapore and Zurich. They named their biggest organisational challenge and discussed how to shape tomorrow's workplace in...

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Wellbeing & Personal Development

Tackling fear in the workplace

Fear is a primal emotion that has been part of human nature since the dawn of evolution. It is a basic yet crucial emotion that is important for survival, triggering a response designed to keep us...

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Leadership

New senior leadership: A time for listening

The drivers of ongoing change continue to impact organisations, resulting in expansions, acquisitions, transformations, reshuffles and more. One of the outcomes of change is plenty of senior leaders...

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Leadership

Leading by listening

Listening is one of the most underrated leadership skills. In the current context of digital information overload and ongoing business disruption, many leaders find themselves moving from one meeting...

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Change
Leadership
Teams

Maximising management in a hybrid era

In the new world of hybrid work, how has the manager's role changed? Do we even need managers in an era in which we choose when we work, where we work, and even how we work? Our answer is yes. We have...

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Change
Leadership

Leading in the working world of 2022

As leaders, our working world has shifted significantly over the past few years, and how we adapt to these evolving conditions is vital for individual and team performance. There is no quick win for...

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Change
Wellbeing & Personal Development

Impact's Ukraine appeal

We are raising £15,000 to support Ukrainian refugees in Poland: The Impact Appeal. We are witnessing a humanitarian crisis in the heart of Europe. The war in Ukraine is destroying countless lives...

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Change
Leadership
Sustainable Innovation

Business as a force for good

Reading this year’s Edelman Trust Barometer report , I started to reflect on what we have lived through over the past two years. A global pandemic and war in Europe are pretty severe in themselves...

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Change

Organisational culture change: the importance of having faith

We know that organisational culture change is possible. However, we also know that achieving lasting change requires a lot of effort. Organisational culture is an emergent property of how the people...

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Change
Leadership

How to navigate a VUCA world in 2022

What are the most pressing global catastrophic risks that businesses currently face? Right now, we are confronted by a number of urgent, interconnected crises. We can describe the current business...

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Wellbeing & Personal Development

In the dead of night…

Friday 18th March is World Sleep Day, and the theme is: Quality sleep, Sound mind, Happy world. Sleep is super important. I know that. You know that. Yet I don’t get enough of it. Does anyone...

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Leadership
Wellbeing & Personal Development

How to talk to children about the war in Ukraine? 

The images currently coming out of the Russian invasion of Ukraine are highly affecting us all but can be particularly upsetting for children. Images and footage of war can disrupt a child’s sense of...

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Change
Wellbeing & Personal Development

Working and parenting as a woman

The moment I announced my pregnancy, somebody said to me ‘that’s it now, you’ll never stop worrying or feeling guilty for the rest of your life’. As my daughter’s second birthday approaches, I can see...

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Leadership

Ukraine’s heroes without capes

This has been the most terrible week of my life. A week ago, as I was putting my two-year-old son to bed in Connecticut, I got a phone call from my family back home in Kyiv. They’d been woken up at 5...

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Sustainable Innovation
Wellbeing & Personal Development

What the world needs now is love, sweet love! 

The best way of testing something out, to check if it's the right thing to do, is to do the absolute opposite and see how that feels. So, I ask you, how would you feel about being a “Force for bad!?”...

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Leadership
Talent

Onboarding remote employees: Employee and employer perspectives

The shift to remote and hybrid working caused by the pandemic has been a huge disruption to the traditional onboarding process. Welcoming a new team member to an organisation in a remote environment...

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Change
Leadership

How to create a company worth working for

In business, our relationships with each other are everything, and this is something that has been brought into stark focus by the pandemic. How organisations treated their employees during the early...

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Emerging Talent
Leadership

The role of feedback in human-centred organisations

Helen Hibbott is Impact Asia CEO Why is it that the prospect of giving feedback strikes fear into our hearts? Often the hardest part of giving feedback is getting started. In this article, I share my...

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Change
Leadership

Aspirations for the new year and how to achieve them

Andy Dickson has managed people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary series...

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Wellbeing & Personal Development

Three ways to reframe resilience

'Between stimulus and response, there is a space. In that space lies our freedom and power to choose our response. In our response lies our growth and freedom.' – Viktor Frankl. This quote from Frankl...

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Leadership
Teams

Conversations that matter

When it comes to being human, dialogue is essential. In the workplace, dialogue builds collective understanding, raises awareness, resolves issues, and helps people and groups to align. In this sense...

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Change
Leadership
Teams

Question everything: the nature of curiosity in communication

Over the course of my coaching career, I’ve come to understand how much the words we use reflect our values and impact our relationships. Understanding each other is crucial when working effectively...

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Management Development
Teams

Grasp the nettle

Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...

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Leadership
Talent
Wellbeing & Personal Development

What failure can teach us about success

In business, failure is as much a part of life as success, if not more so. Entrepreneurs are often driven by high achievement and therefore can feel setbacks deeply; but when handled in the right way...

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Leadership

People management for humans

Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...

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Digital & Technology
Talent

The human side of hybrid working

Hybrid. It may be one of the most talked-about phrases of the last eighteen months, but what actually is hybrid working? The answer to that is that there is no easy definition . For some people...

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Leadership

How agile are you?

At Impact, we believe that leadership agility is: The ability to react quickly with adaptive and decisive leadership action to address real-time challenges in your environment successfully. Developing...

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Leadership

The power of conversation

Andy Dickson has been managing people, teams and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year of working here. In this...

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Change
Digital & Technology

Digital technology and the democratisation of learning

In the midst of the global challenges that we currently face, it can be difficult to feel optimistic about our ability to act collectively and at the speed and scale necessary. So, what can we do...

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Wellbeing & Personal Development

Seven ways to incorporate walking into working

A growing body of evidence demonstrates the clear physical and psychological benefits that spending time in the natural world has for human wellbeing. From improved memory, concentration, and...

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Wellbeing & Personal Development

Finding balance in times of change

I have come to realise that I appreciate balance in my life. Not just the staying upright sort of balance – although that is also important – but the sort of balance that ensures that the different...

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Digital & Technology

Four principles for designing digital learning technologies

The pandemic has become known as ‘the great accelerator’ of digital transformation. Lockdowns have sparked an increase in contactless payment, robotic delivery systems, and online shopping and...

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Leadership
Teams

Five tips for communicating under pressure

The ability to communicate effectively in the workplace is fundamental for business success, but it can be harder to achieve than we think. Too often, messages are misunderstood, intentions are...

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Leadership

When was the last time you learned something new?

' It is not knowledge, but the act of learning, not possession but the act of getting there, which grants the greatest enjoyment .' – Carl Friedrich Gauss In the pre-pandemic days of face-to-face...

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Change

Cutthroat Kitchen and unconscious bias

Unconscious bias may seem like an old issue, but it is still an everyday challenge for women and many other groups of people in the corporate world. To ignore it is to risk hindering leadership...

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Change

Are you an influencer or an awareness raiser?

I recently taught a class on negotiation. Something the group really engaged with was the idea of having empathy for the counterpart. There are many benefits to this behaviour: gaining insight into...

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Coaching

Changing the team dynamic: Becoming a leader who coaches

Let’s imagine that you are excited to add coaching into your repertoire of leadership actions, but your fast-paced team is not used to being coached; on the contrary, they are used to you giving them...

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