Insights
Blog
Discover and debate opinions about what really matters in organisations.
Change
Digital & Technology
Innovation & Creativity
Leadership
Artificial intelligence in business: Strategies for success
Explore the transformative power of GenAI in business. Learn how to navigate challenges, foster an innovation culture, and confidently lead in the AI era.
Leadership
The leadership playbook: executive summary
Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.
Emerging Talent
Leadership
The role of feedback in human-centred organisations
Helen Hibbott is Impact Asia CEO Why is it that the prospect of giving feedback strikes fear into our hearts? Often the hardest part of giving feedback is getting started. In this article, I share my...
Change
Leadership
Aspirations for the new year and how to achieve them
Andy Dickson has managed people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary series...
Wellbeing & Personal Development
Three ways to reframe resilience
Stuart Kelly provides three reframes for resilience, and explains how you can build this fundamental capability.
Leadership
Teams
Conversations that matter
When it comes to being a human, dialogue is essential. In the workplace, dialogue builds collective understanding, raises awareness, resolves issues, and helps people and groups to align. In this...
Change
Leadership
Teams
Question everything: the nature of curiosity in communication
Over the course of my coaching career, I’ve come to understand how much the words we use reflect our values and impact our relationships. Understanding each other is crucial when working effectively...
Management Development
Teams
Grasp the nettle
Not addressing underperformance or sub-optimal behaviours is a mistake; it is in no one's interest. My advice is: grasp the nettle; ultimately, everyone benefits from it. Discover why...
Leadership
Talent
Wellbeing & Personal Development
What failure can teach us about success
In business, failure is as much a part of life as success, if not more so. Entrepreneurs are often driven by high achievement and therefore can feel setbacks deeply; but when handled in the right way...
Leadership
People management for humans
Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...
Digital & Technology
Talent
The human side of hybrid working
Hybrid. It may be one of the most talked-about phrases of the last eighteen months, but what actually is hybrid working? The answer to that is that there is no easy definition . For some people...
Leadership
How agile are you?
Assess your agility with our 3–5-minute diagnostic test. Learn how to enhance your skills and explore our leadership agility framework.
Leadership
The power of conversation
One of the most important things I have learned in my time as a manager is the importance of conversation.....
Change
Digital & Technology
Digital technology and the democratisation of learning
This article will argue that by embracing digital technology and the democratisation of educational opportunities, we can transform organisational learning and create the capacity for real change...
Wellbeing & Personal Development
Seven ways to incorporate walking into working
A growing body of evidence demonstrates the clear physical and psychological benefits that spending time in the natural world has for human wellbeing. From improved memory, concentration, and...
Wellbeing & Personal Development
Finding balance in times of change
Hannah Irwin shares insights on maintaining balance amidst constant change and stress. Discover practical tips for restoring equilibrium, the importance of support networks, and how human-centered...
Digital & Technology
Four principles for designing digital learning technologies
The pandemic has become known as ‘the great accelerator’ of digital transformation. Lockdowns have sparked an increase in contactless payment, robotic delivery systems, and online shopping and...
Leadership
Teams
Five tips for communicating under pressure
Five quick tips for navigating out of a crisis through efficient and effective communication.
Leadership
When was the last time you learned something new?
As part of Impact's work on creating humancentric organisations, Grahame Broadbelt discusses the importance of new learning in organisations – the type of learning that results in new action, new...
Change
Cutthroat Kitchen and unconscious bias
Unconscious bias may seem like an old issue, but it is still an everyday challenge for women and many other groups of people in the corporate world. To ignore it is to risk hindering leadership...
Change
Are you an influencer or an awareness raiser?
I recently taught a class on negotiation. Something the group really engaged with was the idea of having empathy for the counterpart. There are many benefits to this behaviour: gaining insight into...
Coaching
Changing the team dynamic: Becoming a leader who coaches
Let’s imagine that you are excited to add coaching into your repertoire of leadership actions, but your fast-paced team is not used to being coached; on the contrary, they are used to you giving them...
Wellbeing & Personal Development
Five-minute desk yoga break
We invite you to take a five-minute yoga break with Impact's Sam Carey. No yoga experience is required!
Wellbeing & Personal Development
What are your holiday/wholeday commitments?
Holidays, are a holy time – a period to rest, relax and recharge. They are sacred occasions to honour and be grateful for. Occasions we maybe feeling particularly grateful for in the recent few months...
Leadership
Storytelling: A crucial leadership skill
How the art of storytelling can be harnessed to effectively motivate and engage talent Our life is full of stories: stories of what we have done or of what we are about to do. Our nations are built...
Management Development
Confronting the need for confrontation
Karen Jaques is a Senior Consultant at Impact UK. Below she looks at the challenges of challenging and offers some quick tips. One of the hardest skills to acquire as a manager is that of skilfully...
Teams
Challenging conversations
Are you avoiding a challenging conversation with a co-worker? Learn more about how to have difficult conversations in the workplace with these top tips.
Change
Wellbeing & Personal Development
Goal setting: Don't get lost in the sauce
Homemade, jarred tomato sauce: it’s a standout on my list of goals for 2021. Amongst career, health and lifestyle aspirations, it stands out because I know it will be fun and has the potential to...
Sustainable Innovation
Sustainability means nothing!
For me, the word ‘sustainability’ is a nonsense word. It’s completely meaningless. Victoria Halina notes that when the word ‘sustainable’ was first used in an environmental context in 1972, it didn’t...
Adventure
Podcast: From cannibals to Cambodia ft Hannes Schmid
In this episode, we hear incredible and sometimes almost unbelievable tales of photographic artist, adventurer and painter, Hannes Schmid. From being imprisoned by cannibals to photographing rock...
Change
Innovation & Creativity
Podcast: Challenge, innovation and change
Stories are everything. They help us understand the world and reflect on how we should live in it. They help us engage with the big unwieldy issues we encounter in our lives. At their best, they allow...
Change
It is time to make all organisations more human
In the world of organisational change, there are two things we hear all the time. Firstly, that change is inevitable and secondly, that most change initiatives fail. Read more.
Wellbeing & Personal Development
Surviving the lockdown: Tips from a working mum
Ever since I had my children, I have been a working mum. I am very proud of this fact, despite constant feelings of guilt – either for not being the best mum or alternatively not being who I was at...
Change
Human-centred change: Three reframes
Whilst the pandemic has left too many of us at the emotionally uncomfortable end of things, there is also a sense of hope and a possibility for renewal, which can create new energy and dynamism in...
Digital & Technology
Teams
Teamwork in a virtual world
In this article Helen Hibbot shares some top tips for keeping a team connected virtually. Helen is the CEO of Impact Asia - team scattered across five different countries.
Wellbeing & Personal Development
Self-care: The performance and wellbeing enhancer
How to prevent burnout with proactive self-care strategies, focusing on physical health, emotional balance, psychological resilience, purpose, and professional well-being.
Change
Digital & Technology
Leadership
The good, the bad, and the future of learning and development
As we entered 2021, we caught up with Impact’s founder and CEO, David Williams to get his thoughts on the biggest challenges facing the L&D sector in 2021...
Change
Digital & Technology
Leadership
A new year ahead: What to take with us and what to leave behind
It is too easy to look back on 2020 as a terrible year – full of pain, loss, uncertainty and fear – and to discard it, moving on without a backwards glance. It is too easy because looking deeper is...