Talent Development at ABN AMRO

Enabling a more holistic approach to career development


ABN AMRO serves retail, private and corporate clients with a primary focus on the Netherlands and with selective operations internationally. Impact worked to align career development across the organisation.


Through internal staff surveys, ABN AMRO Australia identified a need to enable people within their services division to take a more holistic approach to their career development.


Working in close partnership, Impact created a program that enabled staff to examine their career aspirations, including personal reflection, self-assessment, short and long term career opportunities, optimising current job fit and clarifying personal and professional career goals.


Stronger relationships between managers and their staff across the business as a result of ongoing development discussions.

Managers reported a renewed enthusiasm from staff for the development of their current and future roles.