Skip to main content
Creating Sustainable Enterprise

Main navigation

  • About Us
    • Who we are
    • Our story
    • Meet the team
    • Careers
  • Our Work
    • What we do
    • Our approach
    • Awards
  • Our Clients
  • Blog
  • Global Offices
  • Contact Us

Search

Enter the terms you wish to search for.
Royal Mail logo

Management Development at Royal Mail

Download full case study

Global Office - Singapore Navigation

  • Singapore Home
  • What We Do
  • Case Studies
  • Blog
  • Meet the Team
  • Contact Us
  1. Home
  2. Impact Singapore
  3. Management Development at Royal Mail
About

Royal Mail is the national postal service of the United Kingdom responsible for mail collection and delivery in the UK. Impact developed a two-day workshop which aimed to provide managers within Royal Mail with coaching tools and skills to use with their teams.

Objective

In 2009 Impact UK were approached by Royal Mail to deliver a coaching programme. Royal Mail recognised that providing coaching development for their people managers would better enable them to meet these strategic goals.

Solution

Royal Mail designed a workshop that would provide the opportunity to practise and share experiences of what good coaching looks like. Using GROW as the preferred performance coaching model, the event combines listening, questioning, giving and receiving feedback and goal setting.

Result

Feedback from participants has shown:

100% agreed that the Impact facilitator met their needs and the needs of the group.

100% agreed that the Impact facilitator was effective in helping them learn.

100% agreed that the Impact facilitator made the topic more interesting, practical and relevant.

 

Read more on Transformational Leadership
Share this...

Other case studies

Dulwich College International

Post-Covid 19 reboarding at Dulwich College Shanghai

Custom-designed reboarding to help manage the crisis.

Read More
AON Logo

Graduate Development at Aon

Innovative and sustainable programme

Read More
Newton logo

Leadership Development at Newton

Developing leadership capacity at Newton Europe.

Read More
Insolvency Service lgoo

Diversity and Inclusion at The Insolvency Service

Developing the confidence, behaviours and skills needed to manage diverse teams

Read More
DTZ UGL logo

Talent Development at UGL/DTZ

People Manager Program

Read More
ING Logo

Emerging Leaders at ING

An innovative four-year graduate development journey

Read More
Wsparcie procesu zarządzania talentami w Atos

Virtual Talent Programme at Atos

100% virtual talent program delivered for Atos.

Read More
Premier Farnell logo

Leadership Capability at Premier Farnell

One Extra Degree

Read More
International Council of Voluntary Agencies (ICVA) logo

Leadership Team Development at the ICVA

Relief and Development Group

Read More
Alitalia logo

Alitalia

Negotiation Skills

Read More
CPP Investments

Leadership development at CPP Investments

Two nine-month learning journeys for management populations.

Read More
Bristol Water and Bristol Green Partnership logos

Collective Action with Bristol Water and Green Capital Partnership

Future citizens workshop

Read More
Scottish Power logo

Emerging Leaders Programme

Developing leaders in a rapidly changing business

Read More
Farmlands Co-operative logo

Leadership Development at Farmlands Co-operative

Leadership development for business transformation

Read More
Raytheon

Emerging Leaders at Raytheon

Leadership Skills for Generation Y

Read More
Barclays Logo

Leadership Development at Barclays UK Retail Banking

Developing managers into transformational leaders

Read More
BDO Logo

Developing Emerging Leaders at BDO

The Apex Leadership Development Programme

Read More
Education in Motion

Accelerating leadership at Education in Motion

Middle leadership programme

Read More
Discovery Networks International logo

Leadership Transformation at Discovery Networks International

Preparing future senior leaders

Read More
TE connectivity logo

Effective Teams

Building a high-performing team 

Read More
Looking for more information?
Simply complete the short form and we will be in touch soon. Thanks for stopping by!
IGC Newsletter Sign Up Logo

Carefully selected content to inspire you to do something differently, make you smile and help you focus on the things you’re really passionate about. Twice a month, straight to your inbox.

Footer menu

  • About Us
    • Who We Are
    • Our Story
    • Meet The Team
    • Global Locations
  • What we do
    • Leadership
    • Change
    • Virtual Learning
    • Team Development
  • Your industry
    • Automotive
    • Energy & Utilities
    • Fast Moving Consumer Goods
    • Finance
    • Pharmaceuticals
    • Technology, Telecoms & Media
  • Being Responsible
    • Health & Safety
    • Environmental Policy
    • Privacy Policy
    • Cookie Declaration
    • Cyber Essentials
Careers  |  Site map
Images by Ashley Cooper. Website by Zinco