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Discover and debate opinions about what really matters in organisations.
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Change
Organisational culture change: Engaging the key players
When it comes to launching a culture change initiative, who exactly should be involved? This is a common question, and the answer is everyone! An organisation’s culture is owned by everyone who works...
Change
Leadership
Sustainable Innovation
Is your organisation having a positive impact?
As we mark the anniversary of one year since Russia invaded Ukraine, the global risk landscape feels more volatile than ever. Our emergence from the pandemic was quickly disrupted by new war in Europe...
Adventure
Leadership
Teams
Bringing organisational culture to life
When did you last reconnect with your colleagues? I don’t mean on Zoom or rushing between a work meeting. I mean in person, with space to talk, plan, laugh and learn. If you ask people what makes...
Change
Leadership
Sustainable Innovation
Is your organisation having a positive impact?
As we mark the anniversary of one year since Russia invaded Ukraine, the global risk landscape feels more volatile than ever. Our emergence from the pandemic was quickly disrupted by new war in Europe...
Change
Leadership
A human approach in a hybrid age
In a previous role, I was the HR director for a non-profit organisation called Safe Harbor, which provided outreach services to survivors of domestic violence. My role primarily involved supporting...
Change
Leadership
Your biggest challenges for 2023
Feedback is foundational to our culture here at Impact. Every programme we run is not only a learning experience for our clients, but also for us. With this in mind, we would like to thank all of you...
Digital & Technology
Emerging Talent
Starting a career in a hybrid world
The job that arguably taught me the most in life was my first Saturday job. I was 15, and the job was in a vegetarian café. And aside from learning how to make pastry from scratch, it also taught me...
Digital & Technology
Leadership
How to foster a learning culture in a hybrid world
Fostering a learning culture is key to achieving the agility needed to succeed in the current business landscape. An organisation’s ability to adapt is dependent on its people’s ability to learn, spot...
Change
Failure, vulnerability, and the true nature of change
In our fast-paced, digital world of instant gratification, change can often connote something rapid, spectacular, or even epiphanic. But in reality, change is not an event but a process. And this is...
Wellbeing & Personal Development
Tackling fear in the workplace
Fear is a primal emotion that has been part of human nature since the dawn of evolution. It is a basic yet crucial emotion that is important for survival, triggering a response designed to keep us...
Leadership
New senior leadership: A time for listening
The drivers of ongoing change continue to impact organisations, resulting in expansions, acquisitions, transformations, reshuffles and more. One of the outcomes of change is plenty of senior leaders...
Leadership
Leading by listening
Listening is one of the most underrated leadership skills. In the current context of digital information overload and ongoing business disruption, many leaders find themselves moving from one meeting...
Change
Organisational culture change: Engaging the key players
When it comes to launching a culture change initiative, who exactly should be involved? This is a common question, and the answer is everyone! An organisation’s culture is owned by everyone who works...
Change
Leadership
Teams
Maximising management in a hybrid era
In the new world of hybrid work, how has the manager's role changed? Do we even need managers in an era in which we choose when we work, where we work, and even how we work? Our answer is yes. We have...
Change
Leadership
Leading in the working world of 2022
As leaders, our working world has shifted significantly over the past few years, and how we adapt to these evolving conditions is vital for individual and team performance. There is no quick win for...
Change
Wellbeing & Personal Development
Impact's Ukraine appeal
We are raising £15,000 to support Ukrainian refugees in Poland: The Impact Appeal. We are witnessing a humanitarian crisis in the heart of Europe. The war in Ukraine is destroying countless lives...
Change
Leadership
Sustainable Innovation
Business as a force for good
Reading this year’s Edelman Trust Barometer report, I started to reflect on what we have lived through over the past two years. A global pandemic and war in Europe are pretty severe in themselves, but...
Change
Organisational culture change: the importance of having faith
We know that organisational culture change is possible. However, we also know that achieving lasting change requires a lot of effort. Organisational culture is an emergent property of how the people...
Change
Leadership
How to navigate a VUCA world in 2022
What are the most pressing global catastrophic risks that businesses currently face? Right now, we are confronted by a number of urgent, interconnected crises. We can describe the current business...
Wellbeing & Personal Development
In the dead of night…
Friday 18th March is World Sleep Day, and the theme is: Quality sleep, Sound mind, Happy world. Sleep is super important. I know that. You know that. Yet I don’t get enough of it. Does anyone...
Leadership
Wellbeing & Personal Development
How to talk to children about the war in Ukraine?
The images currently coming out of the Russian invasion of Ukraine are highly affecting us all but can be particularly upsetting for children. Images and footage of war can disrupt a child’s sense of...
Change
Wellbeing & Personal Development
Working and parenting as a woman
The moment I announced my pregnancy, somebody said to me ‘that’s it now, you’ll never stop worrying or feeling guilty for the rest of your life’. As my daughter’s second birthday approaches, I can see...
Leadership
Ukraine’s heroes without capes
This has been the most terrible week of my life. A week ago, as I was putting my two-year-old son to bed in Connecticut, I got a phone call from my family back home in Kyiv. They’d been woken up at 5...
Sustainable Innovation
Wellbeing & Personal Development
What the world needs now is love, sweet love!
The best way of testing something out, to check if it's the right thing to do, is to do the absolute opposite and see how that feels. So, I ask you, how would you feel about being a “Force for bad!?”...
Leadership
Leaders develop leaders: How to develop leadership capacity in your organisation
Change has always been, and will always be, a constant. But in the last couple of years, this change has accelerated considerably. The raft of current global challenges, including climate breakdown...
Leadership
Talent
Onboarding remote employees: Employee and employer perspectives
The shift to remote and hybrid working caused by the pandemic has been a huge disruption to the traditional onboarding process. Welcoming a new team member to an organisation in a remote environment...
Change
Leadership
How to create a company worth working for
In business, our relationships with each other are everything, and this is something that has been brought into stark focus by the pandemic. How organisations treated their employees during the early...
Emerging Talent
Leadership
The role of feedback in human-centred organisations
My son, at age 20, is taking his first tentative steps into the world of work with a placement year at a large multinational company. A welcome step-change from lockdown student life, he is energised...
Change
Leadership
Aspirations for the new year and how to achieve them
Andy Dickson has managed people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary series...
Wellbeing & Personal Development
Three ways to reframe resilience
'Between stimulus and response, there is a space. In that space lies our freedom and power to choose our response. In our response lies our growth and freedom.' – Viktor Frankl. This quote from Frankl...
Leadership
Teams
Conversations that matter
When it comes to being human, dialogue is essential. In the workplace, dialogue builds collective understanding, raises awareness, resolves issues, and helps people and groups to align. In this sense...
Change
Leadership
Teams
Question everything: the nature of curiosity in communication
Over the course of my coaching career, I’ve come to understand how much the words we use reflect our values and impact our relationships. Understanding each other is crucial when working effectively...
Management Development
Teams
Grasp the nettle
Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...
Leadership
Talent
Wellbeing & Personal Development
What failure can teach us about success
In business, failure is as much a part of life as success, if not more so. Entrepreneurs are often driven by high achievement and therefore can feel setbacks deeply; but when handled in the right way...
Leadership
Management Development
Enterprise leadership for organisation-wide success
What is enterprise leadership? In this increasingly volatile world, enterprise leadership has become an essential attribute for any successful organisation. But what exactly is it? Enterprise...
Leadership
People management for humans
Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...
Digital & Technology
Talent
The human side of hybrid working
Hybrid. It may be one of the most talked-about phrases of the last eighteen months, but what actually is hybrid working? The answer to that is that there is no easy definition. For some people, hybrid...
Leadership
Teams
Team management in a hybrid working model
Hybrid working has become a permanent fixture in a wide variety of global organisations. This shift brings benefits but also real challenges for managers. How do you effectively lead dispersed teams...