Blog

Listening is one of the most underrated leadership skills. In the current context of digital information overload and ongoing business disruption, many leaders find themselves moving from one meeting...

When it comes to launching a culture change initiative, who exactly should be involved? This is a common question, and the answer is everyone! An organisation’s culture is owned by everyone who works...

In the new world of hybrid work, how has the manager's role changed? Do we even need managers in an era in which we choose when we work, where we work, and even how we work? Our answer is yes. We have...

As leaders, our working world has shifted significantly over the past few years, and how we adapt to these evolving conditions is vital for individual and team performance. There is no quick win for...

We are raising £15,000 to support Ukrainian refugees in Poland: The Impact Appeal. We are witnessing a humanitarian crisis in the heart of Europe. The war in Ukraine is destroying countless lives...

Reading this year’s Edelman Trust Barometer report , I started to reflect on what we have lived through over the past two years. A global pandemic and war in Europe are pretty severe in themselves...

We know that organisational culture change is possible. However, we also know that achieving lasting change requires a lot of effort. Organisational culture is an emergent property of how the people...

What are the most pressing global catastrophic risks that businesses currently face? Right now, we are confronted by a number of urgent, interconnected crises. We can describe the current business...

Friday 18th March is World Sleep Day, and the theme is: Quality sleep, Sound mind, Happy world. Sleep is super important. I know that. You know that. Yet I don’t get enough of it. Does anyone...

The images currently coming out of the Russian invasion of Ukraine are highly affecting us all but can be particularly upsetting for children. Images and footage of war can disrupt a child’s sense of...

The moment I announced my pregnancy, somebody said to me ‘that’s it now, you’ll never stop worrying or feeling guilty for the rest of your life’. As my daughter’s second birthday approaches, I can see...

This has been the most terrible week of my life. A week ago, as I was putting my two-year-old son to bed in Connecticut, I got a phone call from my family back home in Kyiv. They’d been woken up at 5...

The best way of testing something out, to check if it's the right thing to do, is to do the absolute opposite and see how that feels. So, I ask you, how would you feel about being a “Force for bad!?”...

Change has always been, and will always be, a constant. But in the last couple of years, this change has accelerated considerably. The raft of current global challenges, including climate breakdown...

The shift to remote and hybrid working caused by the pandemic has been a huge disruption to the traditional onboarding process. Welcoming a new team member to an organisation in a remote environment...

In business, our relationships with each other are everything, and this is something that has been brought into stark focus by the pandemic. How organisations treated their employees during the early...

My son, at age 20, is taking his first tentative steps into the world of work with a placement year at a large multinational company. A welcome step-change from lockdown student life, he is energised...

Andy Dickson has managed people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary series...

'Between stimulus and response, there is a space. In that space lies our freedom and power to choose our response. In our response lies our growth and freedom.' – Viktor Frankl. This quote from Frankl...

When it comes to being human, dialogue is essential. In the workplace, dialogue builds collective understanding, raises awareness, resolves issues, and helps people and groups to align. In this sense...

Over the course of my coaching career, I’ve come to understand how much the words we use reflect our values and impact our relationships. Understanding each other is crucial when working effectively...

Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...

In business, failure is as much a part of life as success, if not more so. Entrepreneurs are often driven by high achievement and therefore can feel setbacks deeply; but when handled in the right way...

What is enterprise leadership? In this increasingly volatile world, enterprise leadership has become an essential attribute for any successful organisation. But what exactly is it? Enterprise...

Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...

Hybrid. It may be one of the most talked-about phrases of the last eighteen months, but what actually is hybrid working? The answer to that is that there is no easy definition . For some people...

Hybrid working has become a permanent fixture in a wide variety of global organisations. This shift brings benefits but also real challenges for managers. How do you effectively lead dispersed teams...

At Impact, we believe that leadership agility is: The ability to react quickly with adaptive and decisive leadership action to address real-time challenges in your environment successfully. Developing...

Andy Dickson has been managing people, teams and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year of working here. In this...

In the midst of the global challenges that we currently face, it can be difficult to feel optimistic about our ability to act collectively and at the speed and scale necessary. So, what can we do...

A growing body of evidence demonstrates the clear physical and psychological benefits that spending time in the natural world has for human wellbeing. From improved memory, concentration, and...

I have come to realise that I appreciate balance in my life. Not just the staying upright sort of balance – although that is also important – but the sort of balance that ensures that the different...

The pandemic has become known as ‘the great accelerator’ of digital transformation. Lockdowns have sparked an increase in contactless payment, robotic delivery systems, and online shopping and...

The ability to communicate effectively in the workplace is fundamental for business success, but it can be harder to achieve than we think. Too often, messages are misunderstood, intentions are...

' It is not knowledge, but the act of learning, not possession but the act of getting there, which grants the greatest enjoyment .' – Carl Friedrich Gauss In the pre-pandemic days of face-to-face...

Unconscious bias may seem like an old issue, but it is still an everyday challenge for women and many other groups of people in the corporate world. To ignore it is to risk hindering leadership...