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Coaching for Success Programme

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Industry
Technology, Telecoms & Media
Solution
Coaching
About

Special Broadcasting Service (SBS) are a multilingual and multicultural broadcaster in Australia.

In response to an SBS Employee Opinion Survey, a key goal was identified to create and implement a framework for all employees that would enable and recognise work performance and career development.

Impact Australia were chosen to work in partnership with SBS’ Human Resources team to design and deliver a Coaching for Success program.

The Coaching for Success program is a practical two-day event closely aligned to SBS core values.

The program introduces effective techniques and tools that participants can apply immediately to everyday coaching conversations with their staff.

Coaching for Success has effectively created a coaching culture, common language and a level of consistency for conversations across the organisation. To date the program has been rolled out to over 140 supervisors & managers from across the organisation.

Testimonials
See what our customers say about us
Chris Ranger
Director of Services
Motorola
"In summary, a fantastically positive outcome for the EMEA Services Management team. We have improved business performance and enabled sales to exceed their targets as well as services targets in terms of contract attachment, contract revenues and deferred revenues. All of this has been done within the true spirit of co-operation and respect for each other."
Participant
Morgan Advanced Materials
“The programme is unlike any other I have participated in. Real time, real life – it is very powerful.”
Participant
Ringier Axel Springer Polska
“Module 3 provided a completely different experience - very specific and action-based activities that also allow learning, for example, improving the ability to read between the lines and draw conclusions at a high level. Significant in the context of Data Driven Culture / Data Driven Company - this is an idea that we want to implement in our organization - making informed decisions based on conclusions from hard data.”