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Leadership team development with Westpac

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Red canyon
Industry
Financial Services
Solution
Team Development

About

Driving future business performance through a top talent high performance team culture programme to strengthen relationships and establish a shared vision.

Westpac's Premium Financial Services business leadership team recognised that they would benefit from a development experience to strengthen working relationships, enable team members to get to know each other well, establish a shared vision for the business and agree a set of operating principles to drive the business forwards.

The event was designed to build a high performance team culture. Specifically to enable the leadership team to:

  • Strengthen working relationships with colleagues
  • Understand and value different perspectives and contributions
  • Agree a clear sense of individual purpose aligned to shared business objectives
  • Create a strong, supporting professional network
  • Understand key business priorities and make personal commitments accordingly.

Impact Australia worked closely with Westpac to develop a series of challenging and engaging residential team experiences. The programmes took participants on a real and metaphorical journey comprising of the following key elements:

  • Experiential team and leadership development activities
  • Theoretical inputs on relevant concepts  
  • Self-disclosure and feedback
  • Facilitated dialogue around priorities for their business unit.

Impact helped the leadership team to derive maximum benefit from their time together by facilitating and shaping tangible outputs. The programmes allowed team members to spend quality time together in a confidential and supportive environment. Crucially they provided participants with a memorable experience that supported their personal development as current and future senior leaders whilst helping align with departmental and business goals.

‘After a long working relationship with Impact in the UK, I was eager to engage them in my early days as the General Manager of Premium Financial Services. We ran two sessions, one for my leadership team and another with some of our outstanding talent. Both events were brilliant. As a participant and a leader I saw immense benefits on a personal and business level. We went to the Blue Mountains as 12 very separate individuals and returned back as one team. We now have clarity of vision, purpose and direction along with a unique bond that will allow us to soar to new heights.’ 

Andy Fell, General Manager, Premium Financial Services

Outcomes for the participants:

'Understanding leadership strengths to draw on for self improvement and clarity of other roles to help me drive further performance.'

'Clarity regarding the strategy and key initiatives, improved ways of working and communication, reinforced best practice.'

'High performance culture requires different actions and behaviours to be delivered consistently into excellence.'

Testimonials
See what our customers say about us
Andy Fell
General Manager
Westpac
"After a long working relationship with Impact in the UK, I was eager to engage them in my early days as the General Manager of Premium Financial Services. We ran two sessions, one for my leadership team and another with some of our outstanding talent. Both events were brilliant. As a participant and a leader I saw immense benefits on a personal and business level. We now have clarity of vision, purpose and direction along with a unique bond that will allow us to soar to new heights."
Michelle Blieberg
Managing Director & Global Learning Officer
UBS
"Working with Impact can best be described as both enjoyable and an ideal partnership. We found them to be extremely creative with some of the most unique experiential learning available. Perhaps most importantly, we learned from and greatly admired all of their global staff. We found them to be flexible, insightful and extremely caring, committed to the personal development of our staff."
Heather Coker
Group Head of Learning and Development
Morgan Advanced Materials
"Partnering with Impact was instrumental in delivering engaging, experiential learning, which is having a significant effect across the business within a year of deployment. Individuals have increased their awareness of themselves and their leadership style, including ways they can flex that style to create better engagement with all our employees. Leaders are looking for ways to challenge our current approaches to drive change and long-term improvements.Working with the Impact team is always a pleasure."