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Discover and debate opinions about what really matters in organisations.
Leadership
The leadership playbook: executive summary
Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.
Change
Digital & Technology
Innovation & Creativity
Leadership
Mastering AI: strategies for business innovation and success
Explore the transformative power of GenAI in business. Learn how to navigate challenges, foster an innovation culture, and confidently lead in the AI era.
Digital & Technology
Emerging Talent
Starting a career in a hybrid world
The job that arguably taught me the most in life was my first Saturday job. I was 15, and the job was in a vegetarian café. And aside from learning how to make pastry from scratch, it also taught me...
Digital & Technology
Leadership
How to foster a learning culture in a hybrid world
Fostering a learning culture is key to achieving the agility needed to succeed in the current business landscape. An organisation’s ability to adapt is dependent on its people’s ability to learn, spot...
Change
Failure, vulnerability, and the true nature of change
Helen Hibbott is CEO of Impact Asia. Sarah Brammeier is a Senior Consultant at Impact UK. In our fast-paced, digital world of instant gratification, change is often thought of as something rapid...
Wellbeing & Personal Development
Tackling fear in the workplace
Fear is a primal emotion that has been part of human nature since the dawn of evolution. It is a basic yet crucial emotion that is important for survival, triggering a response designed to keep us...
Leadership
New senior leadership: A time for listening
In the initial stages of assuming a senior leadership role, the temptation often arises to establish one's presence as a leader, asserting a personal voice, leadership style, and authority. However...
Leadership
Leading by listening
In the fast-paced digital business world, listening is an essential leadership skill. Scott Rose, General Manager at Impact UK, emphasizes the importance of intentional and empathetic listening. He...
Change
Leadership
Teams
Maximising management in a hybrid era
The hardest part of giving feedback is getting started. Here are our top tried-and-tested tips for creating the right environment and opening a quality conversation. Learn more from Helen Hibbot and...
Change
Wellbeing & Personal Development
Impact's Ukraine appeal
We are raising £15,000 to support Ukrainian refugees in Poland: The Impact Appeal. We are witnessing a humanitarian crisis in the heart of Europe. The war in Ukraine is destroying countless lives...
Change
Leadership
Sustainable Innovation
Business as a force for good
Businesses may not solve the world’s biggest challenges alone, but with the right human-centred approach. Read the article to find out more.
Change
Organisational culture change: the importance of having faith
Organizational culture change is feasible but demands significant effort for lasting results. Read further for insights.
Change
Leadership
How to navigate a VUCA world in 2022
What are the most pressing global catastrophic risks that businesses currently face? Right now, we are confronted by a number of urgent, interconnected crises. We can describe the current business...
Wellbeing & Personal Development
In the dead of night…
Friday 18th March is World Sleep Day, and the theme is: Quality sleep, Sound mind, Happy world. Sleep is super important. I know that. You know that. Yet I don’t get enough of it. Does anyone...
Leadership
Wellbeing & Personal Development
How to talk to children about the war in Ukraine?
The images currently coming out of the Russian invasion of Ukraine are highly affecting us all but can be particularly upsetting for children. Images and footage of war can disrupt a child’s sense of...
Change
Wellbeing & Personal Development
Working and parenting as a woman
Caitlin McAlister discusses the challenges of balancing work and motherhood, exploring the "mum guilt" many working mothers face. She shares insights on managing this guilt, the importance of work...
Leadership
Ukraine’s heroes without capes
This has been the most terrible week of my life. A week ago, as I was putting my two-year-old son to bed in Connecticut, I got a phone call from my family back home in Kyiv. They’d been woken up at 5...
Sustainable Innovation
Wellbeing & Personal Development
What the world needs now is love, sweet love!
The best way of testing something out, to check if it's the right thing to do, is to do the absolute opposite and see how that feels. So, I ask you, how would you feel about being a “Force for bad!?”...
Leadership
Talent
Onboarding remote employees: Employee and employer perspectives
The shift to remote and hybrid working caused by the pandemic has been a huge disruption to the traditional onboarding process. Welcoming a new team member to an organisation in a remote environment...
Change
Leadership
How to create a company worth working for
In business, our relationships with each other are everything, and this is something that has been brought into stark focus by the pandemic. How organisations treated their employees during the early...
Emerging Talent
Leadership
The role of feedback in human-centred organisations
Helen Hibbott is Impact Asia CEO Why is it that the prospect of giving feedback strikes fear into our hearts? Often the hardest part of giving feedback is getting started. In this article, I share my...
Change
Leadership
Aspirations for the new year and how to achieve them
Andy Dickson has managed people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary series...
Wellbeing & Personal Development
Three ways to reframe resilience
Stuart Kelly provides three reframes for resilience, and explains how you can build this fundamental capability.
Leadership
Teams
Conversations that matter
When it comes to being a human, dialogue is essential. In the workplace, dialogue builds collective understanding, raises awareness, resolves issues, and helps people and groups to align. In this...
Change
Leadership
Teams
Question everything: the nature of curiosity in communication
Over the course of my coaching career, I’ve come to understand how much the words we use reflect our values and impact our relationships. Understanding each other is crucial when working effectively...
Management Development
Teams
Grasp the nettle
Not addressing underperformance or sub-optimal behaviours is a mistake; it is in no one's interest. My advice is: grasp the nettle; ultimately, everyone benefits from it. Discover why...
Leadership
Talent
Wellbeing & Personal Development
What failure can teach us about success
In business, failure is as much a part of life as success, if not more so. Entrepreneurs are often driven by high achievement and therefore can feel setbacks deeply; but when handled in the right way...
Leadership
People management for humans
Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...
Digital & Technology
Talent
The human side of hybrid working
Hybrid. It may be one of the most talked-about phrases of the last eighteen months, but what actually is hybrid working? The answer to that is that there is no easy definition . For some people...
Leadership
How agile are you?
Assess your agility with our 3–5-minute diagnostic test. Learn how to enhance your skills and explore our leadership agility framework.
Leadership
The power of conversation
One of the most important things I have learned in my time as a manager is the importance of conversation.....
Change
Digital & Technology
Digital technology and the democratisation of learning
This article will argue that by embracing digital technology and the democratisation of educational opportunities, we can transform organisational learning and create the capacity for real change...
Wellbeing & Personal Development
Seven ways to incorporate walking into working
A growing body of evidence demonstrates the clear physical and psychological benefits that spending time in the natural world has for human wellbeing. From improved memory, concentration, and...
Wellbeing & Personal Development
Finding balance in times of change
Hannah Irwin shares insights on maintaining balance amidst constant change and stress. Discover practical tips for restoring equilibrium, the importance of support networks, and how human-centered...
Digital & Technology
Four principles for designing digital learning technologies
The pandemic has become known as ‘the great accelerator’ of digital transformation. Lockdowns have sparked an increase in contactless payment, robotic delivery systems, and online shopping and...
Leadership
Teams
Five tips for communicating under pressure
Five quick tips for navigating out of a crisis through efficient and effective communication.
Leadership
When was the last time you learned something new?
As part of Impact's work on creating humancentric organisations, Grahame Broadbelt discusses the importance of new learning in organisations – the type of learning that results in new action, new...
Change
Cutthroat Kitchen and unconscious bias
Unconscious bias may seem like an old issue, but it is still an everyday challenge for women and many other groups of people in the corporate world. To ignore it is to risk hindering leadership...