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Developing Leadership Agility at Santander

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Industry
Financial Services
Solution
Change Management
Digital Learning

About

Impact worked with Santander, a leading personal financial services company, to facilitate two leadership modules as part of an innovative 12-month change programme.

In the midst of a quickly changing banking industry, Santander recognised the need for widescale organisational change in order to prepare for constant workplace agility and digital disruption.

Framing the 12-month learning journey, Impact delivered the initial module 'Spark' which allowed participants to be propelled into real-life experiences of change and gain insight into collaborative behaviours in order to create sustainable change. The concluding module entitled “Brave New World..?”, completes the programme with a three-week virtual journey and two-day face-to-face experience.

The programme delivered up to 10% increases in the areas of job satisfaction, productivity, teams and leadership.

Testimonials
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Natasha Hepburn
Director of Technology Leadership Development
Cigna
"Due to the ever-changing technology environment, the programme has continued to evolve over the past decade. TSLP is able to adapt to the current talent needs of the organisation in a deliberate and timely manner. Remaining flexible as the industry changes, keeping alumni involved to mentor and advocate for current participants and tracking progress in measurable and actionable ways are aspects of the programme that continue to establish a track record of success."
Malgorzata Bartler
HR Director
Play
"Over our three year collaboration with Impact, the Challenger and Play for Future Academy programmes have enabled employees to introduce PLAY to the next level of business development. From our start-up phase we have moved on to growing the business, but have kept our focus on development, innovation and efficiency of both the organisation and our costs. Thanks to the development of key competencies, our managers are able to build and implement strategy with great understanding."
Lucia Ramminger
Head of Learning Management
OSRAM
“We co-created the management and leadership development programmes with Impact to support and guide OSRAM leaders through times of turbulence. The combination of true experiential learning, a consistent focus on mindfulness along with the latest research on leadership are puzzle pieces that contribute to the success and acceptance of the programmes.”