Meet the team

I’m new to Impact and to the business in general. My area of focus is “Sustainability and Responsibility” and I am passionate about using my years long experience from the non-profit sector in my present job. In addition to that I support the team in any other possible way – in translations, formatting documents, gathering data, communication with associates. I love biking, backpacking and vegan cooking.

I’ve worked in learning and development since 2000 across a broad range of sectors. I always enjoy the challenge of identifying participants needs and matching the environment, task and conversation to help create meaningful and long lasting learning. Outside of work, you'll find me exploring the outdoors with my family, be that on bikes, in canoes, rock climbing or even exploring underground; we love the challenges that adventure brings to our lives.

I thrive on diversity. My choices have led me to where I am today. Change is a constant and I love it. I believe that we are never too old to change, and there’s nothing that can’t be changed, if you put your mind to it. Start simple. Just start. Working at Impact allows me to experience, challenge and grow. Outside of work, I am a keen baker and love to entertain. Moving and settling in the Lake District from South Africa has been a positive life changing experience.

Before Joining Impact in 2002 I worked as an outdoor guide for nature tourism, kayaking and trekking in the ocean and forest. Using this experience, my strengths are in creating and coordinating programmes that provide learning experiences through outdoor activities. Beyond this role I wear several different hats, such as managing our website and managing H&S. Personally, I love to do challenging journeys by sea kayak and bike in many countries.

I work in our busy IT department, helping with all things technical. I have often been referred to as a “Button Manager”, if it's got a button, then I manage it! I enjoy working in IT as it allows me to interact with every part of our business all over the world. I am a keen cyclist and enjoy working in our HQ in the English Lake District, a great place for outdoor adventures. I have worked for impact for over 15 years and am very proud of all that we achieve.

Prior to becoming a senior consultant for Impact, Jocelyn had over 17 years experience and took various roles within FMCG, Manufacture & Pharmaceuticals. Jocelyn has been extensively involved in delivering international talent management & culture change program touching all levels of organizations. She has an engaging interpersonal style and maintains a strategic focus whilst addressing the needs of business and the individuals.

Since joining Impact in 1999 life became very interesting for me! I am meeting fascinating people every day, I am privileged to peek into their daily challenges and successes. Executive teams, line managers, and employees - I love to have a full picture, and inspire them to make their lives easier, less stressful, more productive or simply more fun! I couldn’t ask for a better job. 

With more than 15 years of experience in business development, I continue to play to my strength in strategising and building relationships with our clients to improve their business results. I am a dragon boater. A sport where you will be physically fatigued and mentally challenged. Despite the intensity of paddling and competitive sports, we have to persevere to keep the boat moving and now, I am moving towards excellence with Impact.

I’m passionate about learning and helping people get the best out of themselves. I spent over 10 years in Learning & Development with a Fortune 15 company helping develop and deliver programs to Executives, Middle Management, and Aspiring Leaders from all different parts of the business. I believe that understanding and leveraging diversity is one of the biggest strengths of any organization and I really enjoy helping groups work towards that reality.

I consult with our valued customers to understand their business aspirations and challenges, before recommending a learning and development solution that is going to meet, and exceed their needs. I maintain close relationships to ensure they receive the best possible service. I work across all market sectors and levels, however I'm particularly passionate about graduate development. Out of work, you’ll find me up a mountain attached to either a rope of a pair of ski’s.

I provide inspiring opportunities for leaders to explore possibilities in expanding sustainable business and organisational development. As a staff support manager I have been leading operations such as talent acquisitions. Supporting others and organisations to expand their full potential is my passion. I enjoy ensuring we have a unique workplace where we can maximise potential and strengths. I love climbing mountains, hot springs and good organic foods.

As the Marketing Manager I am responsible for growing Impact’s brand awareness in the marketplace. Before joining Impact, I worked at several technology companies improving my skills in digital, strategic business development and marketing. I enjoy working with talented people who are passionate about what they do. Love running, playing the piano and landscape painting.

My first Impact memory is watching managers rope-jump off bridges whilst helping out in my 1991 school holiday. My adventure continues as a part of the Americas Leadership Team leading our Consulting Services function. Clients say my style is 100% engaging and that I bring rooms to life with my passion, energy and can do attitude. I love helping others make a difference in the world, and am a passionate cyclist, runner and Dad to my two young boys.

I manage programmes globally from sale to completion, and inspire and develop our programme management team, ensuring we deliver what the client needs whilst still retaining fun and a sense of humour. I get my energy from those around me, which is why Impact is the perfect place for me to work! In any spare time I have left after running after my son, I love to play netball and planning my next adventure!

With over 20 years in L&D and consulting, I love my role at Impact! I build relationships with potential clients, educate them on our offerings, and connect them to our talented team to build outstanding development experiences for their leaders. Relationships feed my joy, so spending time with family and friends traveling, hiking, sharing a meal and a laugh, that’s my bag.

Analogue at birth, digital by requirement. I don’t do Facebook, and have nothing to do with hashtags. Is this bio going online? Eurgh! I am an eye-to-eye, face-to-face human being. I elevate small talk to medium talk. Then, (on a good day) to infinity and beyond. That’s my job. Favourite pastimes: Good days. Woodland crafts, festivals, and campfires. Specialist skills: Reading body language; parallel parking.

Senior consultant, currently leading on digital learning production.

I manage and conduct activities related to the end-to-end implementation of client solutions, sales and service. With a focus on programme delivery, I work with a range of global clients ranging from graduates to senior leaders. In my free time, you’ll catch me out and about in the Lake District, planning mad adventures and playing netball.

As Marketing Specialist, I use my past experiences in start-ups and agencies to implement different marketing activities throughout the business. I am passionate about all things creative. I believe in using the power of marketing to make a difference and Impact offers a unique proposition that does exactly this. I enjoy traveling and experiencing different cultures and foods. I will never say no to a new adventure!

I have been supporting people in communication for 20 years. Initially as a consultant, currently as a trainer, coach, mediator. I am passionate about people and the complexity of human nature and like to help tame this complexity for a specific purpose. I have a lot of joy, sense of meaning and the impression that I am making the world a better place.