Meet the team

I'm part of the UK Accounts Department and I'm responsible for issuing all of Impact's sales invoices both electronically or by post in a multitude of currencies sent to our clients all over the world. I work closely with lots of my colleagues both here in the UK and overseas. Out of work I enjoy spending my time cycling in the beautiful Lake District Countryside, walking and spending time with family and friends.

I co-founded Impact in 1980 to explore adventure and experiential learning in people development. It worked! We now inspire and develop people worldwide. Shared values, a common purpose and a spirit of adventure bind us together. With over 200 colleagues working in the UK, Europe, America and Asia Pacific, we have a solid reputation for enabling clients to build leadership capacity and navigate complex change. To stay grounded, I rear rare breed cattle and sheep.

I facilitate programs in personal development and wellbeing. My drive is to help people identify unhelpful patterns in thought and behaviour and find practical ways to move towards more empowering mindsets and habits. My passion for mindfulness started at the physical level, as a yoga teacher. I love writing, painting and being outside. I have admired Impact’s work for many years and am honoured to be part of the team.

I am a bold and vibrant multidisciplinary graphic designer, driven by the power of communication and how a piece of design can provoke thought, emotion and action. I aim to bring energy, raise questions, push boundaries and break rules. For me, the most vital part of my life is people. People, and the relationships we hold with one another, are everything.

My role is to create and sustain positive client relationships and ensure the successful implementation of global programmes. I work in partnership with my clients to develop customised solutions using our innovative approach to leadership. After five years living in different parts of the world I love being back in the Lakes, I spend most of my time indulging in great food with friends and exploring the beautiful place I get to call home.

I am all about meaningful relationships. I’m good at detail but love the big picture. Business strategy excites me and implementation more so! My role is to head up our digital strategy and take Impact’s experiential face to face practice in to the digital world, strengthening our blended programme work and building digital solutions that serve our clients’ needs in these times of exponential change. I’m a daughter, sister, aunty, wife and mum.

I am an experienced Web Developer, having built websites for hundreds of companies, both large and small. I enjoy the mix of technical and creative work, and helping businesses improve efficiency and revenue by realising the potential of the internet. At weekends, I am a wedding DJ in The Lake District, and enjoy spending time with my wife and two sons.

I'm a strong believer in what we do at Impact and I enjoy meeting clients to showcase our offerings and unique capabilities. Impact has given me opportunities to be myself, develop and grow. I’m passionate about learning and recently combined this with my interest in HR to gain a CIPD qualification, which has enabled me to support Impact’s HR projects. In my free time I love socialising with my friends and family and keeping fit at the gym.

I am responsible for the smooth running of the office and providing support to our close-knit team. With a background in design and marketing, I apply creatively to all facets in particular the development of presentations and proposals. I am passionate about health and well-being, practising yoga daily and surrounding myself with positive people which Is why I love working for Impact. 

I am a non-executive board member of both Impact and the National Theatre of Wales. My background is in leading technology organisations, including running global transformational change projects at Sony and Motorola. I am committed to social responsibility having led award-winning Solarcentury, the UK’s fastest growing energy company, and SunnyMoney, an organisation that distributes solar lighting in the most needy off-grid communities in Africa.

As a PhD researcher, I have an interest in discovering new things. I’m currently on an adventure at Impact to explore leadership training. My background is within sport psychology, working with elite athletes to prepare and perform at their optimum. I support teams to become high performing teams. On my days off you will find me either playing or watching sport.

I belong to a Creative Production Unit in the Consulting Department. My role is to develop frameworks and tools for consulting, text books for new consultants, sales promoting tools and more. When working on proposals I take advantage of my experience as an ex-consultant, as well as being a fun person at Impact. As a father of three sons and a daughter, I am always looking for the best way to quickly restore energy.

After several years in the digital marketing industry I was keen to utilise my management skills and develop our in-house fully-integrated digital marketing agency, Zinco. Outside of work I’m a crafty creative but will quite happily swap cosy fireside afternoons for long, sunny walks with my trusty Labrador Saffy.

I’ve worked in learning and development since 2000 across a broad range of sectors. I always enjoy the challenge of identifying participants needs and matching the environment, task and conversation to help create meaningful and long lasting learning. Outside of work, you'll find me exploring the outdoors with my family, be that on bikes, in canoes, rock climbing or even exploring underground; we love the challenges that adventure brings to our lives.

I have a global role around developing and sharing our learning practice, which I combine with designing and delivering some of our more complex client solutions. I have developed and pioneered ‘Solution Mapping’ – Impact’s consultancy framework, and specialise in evaluation strategies, as well as designing leadership action based simulations. I'm Impact’s unofficial Chief Cartoonist and, wherever possible, I use cartoons to bring insights and concepts to life.

Brought up in the Lakes with a sense of adventure and a motto of 'Aim High', I've embraced a career full of change, challenges and travel. From financial consulting in the Australian outback, being International Treasurer of Goldman Sachs to helping organise the London 2012 Olympics. So what now? Working on things that make a difference.

After 26 years working for Sony in senior HR roles in Japan, Singapore, Sweden, Germany and the UK, I joined Impact to apply my experience to support organisations with their senior leadership and talent effectiveness. I work with clients to develop their people, maximising team and individual potential. I'm passionate about high performance and personal wellbeing, especially our Going The Distance programme. I aim to get a mention of Watford FC into every programme.

As a former client, I jumped at the chance to work with Impact in 2002 and pursue my passion for inspiring others to realise their potential. I’m an avid reader and love to incorporate my learning into the leadership development programmes that I deliver; recent topics of interest include applied neuroscience & gender dynamics. Dogs feature widely in my life outside of work.

I have worked Impact Japan since 2003 and have progressed from sales manager to facilitator. I focus on developing leadership capabilities of middle managers and young people. I have been interested in the growth of people since majoring in psychology at university. As well as personal development, I want to concentrate on organisational development and workplace development. I like the culture of Impact International and enjoy my work.

Prior to becoming a senior consultant for Impact, Jocelyn had over 17 years experience and took various roles within FMCG, Manufacture & Pharmaceuticals. Jocelyn has been extensively involved in delivering international talent management & culture change program touching all levels of organizations. She has an engaging interpersonal style and maintains a strategic focus whilst addressing the needs of business and the individuals.

I'm passionate about helping those around me grow and develop. I utilize my knowledge of recruiting, onboarding and managing multiple complex projects and deadlines. I create project plans, manage client requests and relationships and create program materials. As a traveller at heart, I’ve visited 26 of the 50 US states, 11 foreign countries and 8 of the Caribbean islands. I love experiencing new cultures, enjoying the great outdoors and trying local cuisine.

I started at Impact as a shed stainer. I now spend most of my time in those glorified sheds as part of the operations team. We lead on the adventurous aspects of programme delivery and design whilst managing H&S, logistics, and transport. I spent 2016 with the great team in Manly, Sydney. The beaches and surfing was pretty good too. I enjoy the four seasons, pina coladas, long walks on the beach and my dog, Darcie, who occasionally listens to me.

As a consultant, organisational psychologist, account manager and researcher…I endeavour to encompass all the different aspects of life in the organisation! To me the organization is a magic happening between individuals, groups and their work contexts. I deal with the entire consulting process: from the proposal development, to the client management, intervention delivery and evaluation process. I love the countryside, baking cakes & capoeira!

As marketing coordinator my role involves working across a broad range of marketing activities from branding and events to digital campaigns and more! I am lucky enough to live in the beautiful English Lake District and in my spare time you’ll find me outside exploring, cycling in the summer and on the slopes in winter!