Meet the team

I co-founded Impact in 1980 to explore adventure and experiential learning in people development. It worked! We now inspire and develop people worldwide. Shared values, a common purpose and a spirit of adventure bind us together. With over 200 colleagues working in the UK, Europe, America and Asia Pacific, we have a solid reputation for enabling clients to build leadership capacity and navigate complex change. To stay grounded, I rear rare breed cattle and sheep.

As a member of global Digital Team I am responsible for growing digital capability & capacity and implementing digital solutions as integral element of Impact’s proposition to the market. I take part in building our brand and marketing strategy as well as in designing customised solutions for our clients. I’m a great fan of photography, backpacking and in love with diving and the underwater world.

I am in charge of supporting all our consultants and facilitators to be ready to rock it in front of our clients! I am capable of managing multi-tasking, multi-stakeholder and multi-project processes trying to make sure everything is in the right place at the right time. I love the countryside, homemade food and Morgan (my son). Please don’t call me Susy. My name ends with an i!

Using ten years L&D industry experience, I build trusted partnerships with clients to create detailed project plans for complex initiatives. I manage program execution and implementation, working with teams of consultants and coaches to ensure excellence. I co-lead our global knowledge management strategy, which transformed global collaboration and knowledge sharing. Being a mom of two young girls keeps everyday an adventure and in my spare time I love to golf.

After seven years in the city, I've moved back up north to greener pastures. I’ve worked in business development across a broad range of sectors and company scales, particularly enjoying the challenge of identifying client’s needs and matching our capabilities to help create meaningful solutions. Outside of work, you can usually find me on a mountain bike, trying to untangle my climbing rope or with a snowboard on my feet – weather depending!

As an Account Director with Impact I’m able to leverage my ten years of Business Development and Account Management experience.  I thrive in environments where I am able to develop and uncover new opportunities with partners and businesses.  Most of all I am a people person and love building trusting relationships.  In my spare time, you will find me spending time with my husband, two boys and our dog.