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About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

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Jessica Cucco
Italy
Jessica andCucco
Senior Consultant and Executive coach

With over 25 year experience working as a Consultant and Executive Coach specialized in People Management and in topics related to organizational development, I had the chance to come across Impact after  an International experience in UAE and South Korea. Living abroad I got familar with different cultures and change. Coaching people along their transformational journey, supporting organizations throughout change is what really matters to me, my job!

Adele Tattersall, Impact International
UK
Adele andTattersall
Project Coordinator

I support the set up and administration related to the end-to-end implementation of client solutions in the UK and worldwide. I am an organised and passionate team player and I enjoy working as part of the various Client Service Teams who manage our clients. Not originally from the Lake District, I feel very lucky to now live and work in such a beautiful place in the UK. I love spending time with my friends and family and keeping fit.

Hannah Reeves
UK
Hannah andReeves
Account Manager

I am passionate about helping organisations, teams, and people be the best they can be. Not all girls are made of sugar and spice and all things nice. Some girls are made of adventure, fine beer, brains and no fear.

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Dean Mounsey Impact
Australia
Dean andMounsey
Country Manager

I'm surrounded by gifted people who do anything for each other - I mean anything. I find this very humbling. Two decades at Impact have taught me the value of compassion, loyalty, striving for excellence in everything you do and always getting back up when you fall down. This has helped me gently hold that most elusive of holy grails, true meaning at work. I love and am gratefully centred by my wonderful family. I seek adventure wherever I can and love being high up in mountains.

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Ryan McCabe, Impact
USA
Ryan andMcCabe
Senior Consultant

I’m passionate about learning and helping people get the best out of themselves. I spent over 10 years in Learning & Development with a Fortune 15 company helping develop and deliver programs to Executives, Middle Management, and Aspiring Leaders from all different parts of the business. I believe that understanding and leveraging diversity is one of the biggest strengths of any organization and I really enjoy helping groups work towards that reality. When I’m not working, I enjoy spending time with my wife and 2 daughters as well as rooting for any and all Philly sports teams. I also have a pretty sweet record collection.

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Gianna Ruffo
USA
Gianna andRuffo
Program, Manager

As a Program Manager at Impact, I get to utilize the communication and organizational skills gained from my 6 years of customer service experience and owning my own business. My favorite aspect of the role, is seeing a program be designed and developed over time, come together in the end. In my free time, you will find me cooking, hiking, painting, or playing with my dogs! 

Lou McDonald, Impact
UK
Lou andMcDonald
Head of Brand

Sum myself up in a paragraph? There’s a challenge! And maybe a good starting point. I like challenge. I like the challenge of grabbing attention with interesting, useful and relevant marketing. From a new website or re-brand to a sell-out festival, for me it’s all about customer first. I like a physical challenge too, and the challenge of how long I can last without listening to music!

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Dave Hardegger, Impact
New Zealand
Dave andHardegger
General Manager, New Zealand
Asia Lead - Solutions & Practice

I love what I do! Each day is so different and brings challenges, interactions, and rewards. In my different roles I get to lead, mentor, coach, create solutions, and deliver life-changing experiences. I’m lucky to be surrounded by amazing colleagues - whom I get to call friends. I relax by spending time in nature – usually with my loving family but with the occasional solo adventure as well!

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Steven Nishida
USA
Steven andNishida
Senior Consultant

A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!

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Aleksandra Luboińska
Poland
Aleksandra andLuboińska
Senior Consultant

Since joining Impact in 1999 life became very interesting for me! I am meeting fascinating people every day, I am privileged to peek into their daily challenges and successes. Executive teams, line managers, and employees - I love to have a full picture, and inspire them to make their lives easier, less stressful, more productive or simply more fun! I couldn’t ask for a better job. 

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Romina Henle
Italy
Romina andHenle
Senior Consultant and Facilitator

Since 2018 I collaborate with Impact as an associate. I love facilitating its varied experiential learning programs, online & in person. I am mainly involved in the delivery for international groups and teams. It is enriching to collaborate with Impact’s colleagues, getting to know different industries, working cultures, professional profiles and much more. I enjoy being in nature, experimenting new things in life and experiencing the different customs and traditions of our world. 

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Yuki Endo, Japan
Japan
Yuki andEndo(Snowpea)
Client Partner

I started my career at a global automobile parts manufacturing company, where I got interested in people development. Currently I am enjoying my journey at Impact, improving my knowledge and skills, to find the best solutions for our clients. I enjoy travelling both in Japan and overseas. I like reading books and staying indoors, but also enjoy scuba diving and going outside to see friends and new experiences.

Dan Jones
UK
Dan andJones
Head of Media

I bring my passion for photography and film-making to work, creating people development and marketing films. I like many types of cheese, with my favourite probably being Wensleydale with some sort of dried fruit in it. Sometimes with crackers. And chutney. Maybe a glass of wine… What was I supposed to be writing about again?

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John Matthews
UK
John andMatthews
Senior Consultant

I bring passion and experience to serve clients in some of the world's most progressive organisations - enabling leaders to perform at their best. I'm told I have an engaging and inquisitive style that connects easily and am particularly effective at getting people to see the wider context. I enjoy adventure and love nothing more than exploring the wilderness with family and friends or tackling an unusual sporting challenge.

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Rowan Cleed
UK
Rowan andCleet
Project Manager

As a Project Manager at Impact, I'm responsible for the implementation of client solutions by coordinating client service teams. I am based out of the Kelsick Office (UK). Outside of work, I enjoy spending time in the Lakes climbing, hiking, kayaking and mountain biking

Anna Ziółkowska
Poland
Anna andZiółkowska
Senior Consultant

I am happy to be responsible for creating and implementing new solutions as well as taking care of our clients and delivering adventurous programs. I see my purpose as working with people to help them be more aware of their power and inner wisdom and therefore to make our organisations and communities stronger. I get my energy from time with my gorgeous family, biking, reading in a hammock, listening and dancing to the music.

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Caroline Airey
UK
Caroline andAirey
Board Member

I joined Impact back in 1998 as a Management Accountant, and I am passionate about using financial information to inform and drive both short-term decision making and longer-term business strategy. I love living in the Lake District and exploring the surrounding lakes and mountains!

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Claire Hewick, Impact
UK
Claire andHewick
Support

I was an associate for Impact for 21 years before becoming part of the full-time team. I love the sense of fun, friendship, camaraderie and the way Impact works. Oh, by the way I’m on the Technical Support Team – ropes and boats, programme design and logistics and lots of other things too. I love my job, get loads of out of it, meet lots of amazing people and learn new things all the time – how lucky am I?

Rafal Kamilski, Impact International
Poland
Rafal andKamilski
Operational Manager

I am responsible for our support team and coordinating the Warsaw office. I project manage, which includes monitoring facilitation, communicating with partners, background logistics and managing course equipment for our fantastic experiential projects. Since joining in 2005 my role has developed through office manager and H&S advisor. I love what I do and the people I work with. Personally, I am getting to know my young son and understand his world. Life is a journey.

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Liz Wilson, Impact International
UK
Liz andWilson
Senior Consultant

Senior consultant, currently leading on digital learning production.

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Ava Gayowski
USA
Ava andGayowski
Business development & marketing coordinator

I came to Impact as an Intern in 2023 and here I am again in 2025! That’s because Impact is a great place to learn and the people are even better. Impact’s mission to help people learn and grow is something that resonates with me deeply. My educational background is in mass communications with specialties in PR and advertising. I’m the liaison between our marketing and business development team and my job is to enhance our digital marketing and BD function. In my free time you can find me surfing out on the waves (usually wiping out), horseback riding, or behind a guitar and a microphone. 

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Hisae Hashimoto, Impact International
Japan
Hisae andHashimoto(Sae)
Facilitator

I provide inspiring opportunities for leaders to explore possibilities in expanding sustainable business and organisational development. As a staff support manager I have been leading operations such as talent acquisitions. Supporting others and organisations to expand their full potential is my passion. I enjoy ensuring we have a unique workplace where we can maximise potential and strengths. I love climbing mountains, hot springs and good organic foods.

Sarah Golding, Impact International
UK
Sarah andGolding
Head of Account Management

Here at Impact I have the pleasure of managing a portfolio of impressive global programmes and a number of our key clients. I like to simplify the complex, gain clarity where there is ambiguity and drive efficiency and quality through my project teams. I love meeting different people and understanding what makes them tick! I'm full of energy, constantly smiling and always ready for the next adventure.

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Fabio Gabbiani
Italy
Fabio andGabbiani and
Senior Consultant and Key Account Leader

With over 26 years as L&D and Internal Communication manager in large multinational companies, I’ve developed deep knowledge in consulting roles, building trusting relationships with all levels of an organization, implementing complex projects. I love my job, the countryside, animals and sports.

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Leadership

The leadership playbook: executive summary

Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.

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Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

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Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

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Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program designed to help frontline leaders develop foundational and practical skills to be more effective in current

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Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

Listen to the Podcast

Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

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AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

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