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Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

John Matthews
UK
John andMatthews
Senior Consultant

I bring passion and experience to serve clients in some of the world's most progressive organisations - enabling leaders to perform at their best. I'm told I have an engaging and inquisitive style that connects easily and am particularly effective at getting people to see the wider context. I enjoy adventure and love nothing more than exploring the wilderness with family and friends or tackling an unusual sporting challenge.

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Susi Biancucci
Italy
Susi andBiancucci
Office Support

I joined Impact Italy 20 years ago and was immediately love! This is a fantastic place with fantastic people where to work! I support our team and I coordinating the Rome Office. I am a tireless and curious person, always looking for new things to learn. In my private life, I love cooking “pasta alla Carbonara”, reading and when I have the time I take refuge in my beloved Tuscany!

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Fabrizio Passacantilli
Italy
Fabrizio andPassacantilli
Consultant and Facilitator

As an Organisational Psychologist, I love helping people to better live their job and the relationships within the organisation they work. At Impact, I have the possibility to do that, designing and delivering intervention programmes. I find my energy in teamwork, my soul in music, my peace in swimming.

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Romina Henle
Italy
Romina andHenle
Senior Consultant and Facilitator

Since 2018 I collaborate with Impact as an associate. I love facilitating its varied experiential learning programs, online & in person. I am mainly involved in the delivery for international groups and teams. It is enriching to collaborate with Impact’s colleagues, getting to know different industries, working cultures, professional profiles and much more. I enjoy being in nature, experimenting new things in life and experiencing the different customs and traditions of our world. 

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Natassja Gale
UK
Natassja andGale
Strategic Designer (Digital Operations)

Bridging future-oriented research, innovation, and design principles and practices, my focus is on optimising our core business through developing and delivering resilient, human-centred solutions. I bring energy, raise questions, push boundaries and break rules. The most vital part of my life is the people within it, as the relationships we hold with one another are everything.

Michelle Dong
China and Hong Kong
Michelle andDong
Senior Consultant

In all my work, I am driven by a profound interest in what moves and motivates people. I believe that everybody can make significant improvements through continuous self-exploration. I deliver individual coaching, workshops and training programs with the focus of increasing the potential of Senior Managers and High Potentials and developing their team leadership skills as well as helping them with behavioural change initiatives which naturally bring along performance improvements. 

Araya Assawapayukul
Thailand
Araya andAssawapayukul
Operation and Programme Manager

Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings. I use my photos to tell stories of myself, amazing people that I’ve met and inspiring places that I’ve been to.

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Magdalena Kwiatek, Senior Consultant
Poland
Magdalena andKwiatek
Senior Consultant

For over 22 years, as a consultant, coach and partner, I support leaders, teams and organizations in the process of change. I am an "educational gadget-head.", sharing what I learn with others, because of my passion for people development. Privately my husband and I run “No Kill” fishing-field, building a community of exceptional people.

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Yukiko Asano (Coco), Impact International
Japan
Yukiko andAsano(Coco)
Client Partner

I have worked at Impact Japan since 2015, coordinating the delivery of programmes. I support our consultants and delivery operations. What makes me happy is seeing my colleagues, clients and participants smile, as my job is supporting them. My hobby is collecting Starbucks Coffee mugs from around the world, although I don’t drink coffee personally!

Luigi Sabatino
Italy
Luigi andSabatino
Senior Consultant and Facilitator

I love my job at Impact because it allows me to connect with people and put those skills to good use. As a consultant and facilitator, I enjoy helping people explore and tackle issues, increase their awareness, and uncover their potential. I enjoy jogging, hiking, studying foreign languages, and hanging out with friends on my days off.

Lena Czernecka, Impact Poland
Poland
Lena andCzernecka
Senior Consultant

For many years, I have been fascinated by how people navigate change, uncertainty and pressure. Combining experience as a psychologist, therapist and facilitator, I support leaders and teams in building resilience, self-awareness and healthy relationships. I believe lasting change begins with a deeper understanding of ourselves.

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Matteo Villa
Italy
Matteo andVilla
Senior Consultant and Facilitator

I joined Impact in 2023 as a senior Consultant, I’ve worked as training and development manager for a major pharmaceutical multinational and at the Business School of the Politecnico di Milano.

Passionate about learning and innovation, I consider it the 'mission' of consulting to transform companies into people centric, innovative and sustainable workplaces.

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Clive Barrow
New Zealand
Clive andBarrow
Consultant

I’ve had a passion for enriching lives through deeply practical experiential learning, and immersion in adventure around the world for most of my career. As a British Army officer, expedition leader, leadership consultant and executive coach I’ve had the enormous privilege to facilitate learning experiences for others in over 40 different countries. My greatest gift - apart from my wife and kids - doing the work I love!

Liz Wilson, Impact International
UK
Liz andWilson
Senior Consultant

Senior consultant, currently leading on digital learning production.

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Caroline Airey
UK
Caroline andAirey
Board Member

I joined Impact back in 1998 as a Management Accountant, and I am passionate about using financial information to inform and drive both short-term decision making and longer-term business strategy. I love living in the Lake District and exploring the surrounding lakes and mountains!

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Simon Wagstaff
UK
Simon andWagstaff
Senior Consultant, UK

I joined in 1982 when the company was two years and totalled four people. I have had the great privilege of what seems like two parallel careers - helping to build and develop our business and working with clients to help them do the same with theirs. I love the variety of my role, that at Impact personal talent is more important than hierarchy, and that we have never waivered from our vision to make a positive difference in the world, through leadership development.

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Yuki Endo, Japan
Japan
Yuki andEndo(Snowpea)
Client Partner

I started my career at a global automobile parts manufacturing company, where I got interested in people development. Currently I am enjoying my journey at Impact, improving my knowledge and skills, to find the best solutions for our clients. I enjoy travelling both in Japan and overseas. I like reading books and staying indoors, but also enjoy scuba diving and going outside to see friends and new experiences.

Pete Hallworth
Italy
Pete andHallworth
Senior Consultant and Facilitator

I have been active with Impact for several years after an international career in sales and marketing. One of my main passions is to foster better leadership. Leaders that inspire, that provide their team with development opportunities, and that have vision and courage will change the world; for the better.  Another passion is helping start-up entrepreneurs get off the ground. Kindness and curiosity are two words I aspire to live by.  It is also very important to me to be kind to our planet.  It’s the only one we have.

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Ryan McCabe, Impact
USA
Ryan andMcCabe
Senior Consultant

I’m passionate about learning and helping people get the best out of themselves. I spent over 10 years in Learning & Development with a Fortune 15 company helping develop and deliver programs to Executives, Middle Management, and Aspiring Leaders from all different parts of the business. I believe that understanding and leveraging diversity is one of the biggest strengths of any organization and I really enjoy helping groups work towards that reality. When I’m not working, I enjoy spending time with my wife and 2 daughters as well as rooting for any and all Philly sports teams. I also have a pretty sweet record collection.

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Phil Poole, Impact International
UK
Phil andPoole
Global Safety Advisor

I’ve been working at Impact for over 30 years and now advise on Safety. It’s a demanding job, but Impact also allows me time to have my own adventures. I am a qualified International mountain guide and run yearly expeditions to East Greenland. These experiences give me a healthy dose of “on the edge” experiences, helping me to sharpen my skills and foster a common sense approach to safety matters. There's always something different to give advice on.

Rafal Kamilski, Impact International
Poland
Rafal andKamilski
Operational Manager

I am responsible for our support team and coordinating the Warsaw office. I project manage, which includes monitoring facilitation, communicating with partners, background logistics and managing course equipment for our fantastic experiential projects. Since joining in 2005 my role has developed through office manager and H&S advisor. I love what I do and the people I work with. Personally, I am getting to know my young son and understand his world. Life is a journey.

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Delfino Corti
Italy
Delfino andCorti
Senior Consultant and Executive coach

I see life as a gift and a journey. I bring in my backpack some of the experiences I had the luck to have: nuclear engineering and 25 years as a manager in various industries in various parts of the globe. And then Impact. I feel excited when I see the very essence of situations emerge: in individuals, groups, communities, and organisations. I am fond of endurance sports and am a passionate soul explorer. 

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Jessica Cucco
Italy
Jessica andCucco
Senior Consultant and Executive coach

With over 25 year experience working as a Consultant and Executive Coach specialized in People Management and in topics related to organizational development, I had the chance to come across Impact after  an International experience in UAE and South Korea. Living abroad I got familar with different cultures and change. Coaching people along their transformational journey, supporting organizations throughout change is what really matters to me, my job!

Sabrina Bianchi Impact
Italy
Sabrina andBianchi
Head of marketing and Communication

I joined Impact in early 2022, and it was the best start to the year ever! My commitment is to develop and implement communication and marketing activities to give more and more visibility to the pathways and initiatives we create for our clients. In my spare time, I cheer for Inter and organize dinners and trips with friends and family.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2026 Training Industry Top 20 Leadership Training Company
2026 Training Industry Top 20 Leadership Training Company

Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year. 

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Chief Learning Officer gold award 2025
Gold Excellence in Partnership Award from Chief Learning Officer 2025

Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.

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