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The Toyota Way

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highway
Industry
Automotive
Solution
Talent Management

About

Toyota established Toyota Manufacturing UK (TMUK) in 1989. TMUK has two manufacturing plants in England, employing over 4,000 people. TMUK wanted an event that would develop the behaviours that support the core competencies of the Toyota Way.

The 14 Principles of the Toyota Way is a management philosophy used to drive consistency across the corporation globally.

These guiding principles lead open business practice, fairness in corporate activities, innovation in cleaner and safer car making and ultimately to making the world a better place to live.

Impact UK worked in partnership with the TMUK’s Management Development team, to design a programme that would challenge thinking around the competencies and bring the Toyota Way to life.

By using a mix of experiential projects and facilitated reviews, the programme allows the Section Managers to learn, practice and reflect on the competencies whilst developing the required behaviours in a safe and supportive environment.

To reflect Toyota’s key philosophies each project was designed around a Plan, Do, Check, Action framework. Participants experienced Genchi Genbutsu – go, look, see, find out through first hand direct observation. Kaizen opportunities allowed for continuous improvement and after each project they practiced Hansei – personal reflection on their own behaviour.

Results from the initial Section Managers’ programmes have exceeded expectations and TMUK are seeing real business benefits. TMUK have witnessed improved confidence, ownership, commitment and motivation from the Section Managers in alignment with the Toyota Way philosophy. This is reflected in significant improvements in competency assessment scores and most importantly in how they are performing on the job.

Testimonials
See what our customers say about us
Chris Wells
EVP Strategy and Corporate Development
Charter Manufacturing
These leadership programs exposed us to a broad level of outside-in thinking and increased our ability to have strategic level conversations. We are seeing more promotions internally and do not have to hire outside. Driving business improvements is essential and these programs have accomplished this. We are breaking down silos with a better understanding of what the business needs.
Clare Rice
Team Leader
NHS
"The team have come a long way since we started our journey. I’m happy to say they are a productive, settled and fun team to work with and I’ve enjoyed my time with them. We worked on the areas the TPI report highlighted for us, we spent time on developing our relationships – and we grew more respectful of each other. We are deeply grateful for the opportunity to gain those insights and improve our service.”
Shona Marshall
Employee Development Manager
The Miller Group
"Working with Impact was certainly enjoyable. I particularly valued their ability to creatively interpret ideas into activities, their willingness to share their extensive knowledge and their flexibility in responding to our ever-changing requirements. The dedication and commitment the facilitators demonstrated throughout the actual event went above and beyond. The result ~ an experience that challenged our graduates, exceeded my own expectations and provided real value for our business.”