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The Toyota Way

highway
Industry

About

Toyota established Toyota Manufacturing UK (TMUK) in 1989. TMUK has two manufacturing plants in England, employing over 4,000 people. TMUK wanted an event that would develop the behaviours that support the core competencies of the Toyota Way.

The 14 Principles of the Toyota Way is a management philosophy used to drive consistency across the corporation globally.

These guiding principles lead open business practice, fairness in corporate activities, innovation in cleaner and safer car making and ultimately to making the world a better place to live.

Impact UK worked in partnership with the TMUK’s Management Development team, to design a programme that would challenge thinking around the competencies and bring the Toyota Way to life.

By using a mix of experiential projects and facilitated reviews, the programme allows the Section Managers to learn, practice and reflect on the competencies whilst developing the required behaviours in a safe and supportive environment.

To reflect Toyota’s key philosophies each project was designed around a Plan, Do, Check, Action framework. Participants experienced Genchi Genbutsu – go, look, see, find out through first hand direct observation. Kaizen opportunities allowed for continuous improvement and after each project they practiced Hansei – personal reflection on their own behaviour.

Results from the initial Section Managers’ programmes have exceeded expectations and TMUK are seeing real business benefits. TMUK have witnessed improved confidence, ownership, commitment and motivation from the Section Managers in alignment with the Toyota Way philosophy. This is reflected in significant improvements in competency assessment scores and most importantly in how they are performing on the job.

Testimonials
See what our customers say about us
Participant
APA
"Thank you for the very successful workshop this afternoon. The topics were spot on for where we are right now as a company and country, and have enhanced my toolkit for immediate use.
Another major positive for me today is that using the tools you’ve introduced, I can now extend this to my team and make the remote workplace transition a lot smoother than I expected it to be."
Participant
Leading for Growth
Migros Bank
A lot has changed within my leadership style. I question my actions much more. I always try something new, I am much more courageous! I observe more consciously what is happening around me. I think about what I can improve and adjust details. I try to involve staff more in issues that concern them. In discussions, I listen actively and hopefully better, ask open questions, and to do all this much more consciously.
Mats Eriksson
CEO
Axess logistics
“The automotive industry is changing a lot and to be able to succeed we need a very aligned management team. Coming to the Lake District really helped, the whole programme has been excellent. We have got closer to each other and understand the dynamics of the group”