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Diversity and inclusion at The Insolvency Service

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Sandy rainbow
Participants
100
Industry
Public Sector
Solution
Diversity in the Workplace

About

Impact worked with The Insolvency Service to give managers the confidence they require to manage and work in a diverse team.

The Insolvency Service is a committed equal opportunities employer and has a workforce whose diversity reflects this commitment.

The Service recognised that the challenges and opportunities of a diverse workforce demands more than just the right policies. Rather, it demands an actively inclusive culture, one in which everyone is able and expected to perform their best.

The Service wanted a solution that would support managers to develop the confidence, behaviours and skills needed to manage diverse teams.

Impact’s solution was based on our innovative approach to diversity as a performance issue. Impact believes diverse teams are the key to successful 21st century organisations. For organisations to recruit and retain the most talented people they need to have management structures and a culture that values and embraces diversity.

However, working in diverse teams is not simple. Impact UK and the Service’s Learning and Development department worked closely to create a bespoke solution. The result was a two-day programme that allowed participants to examine the challenges and opportunities of managing and working in, diverse teams.

Participants explored equal opportunities legislation, how to create an inclusive culture in the workplace and how to deal with problematic behaviour and performance management issues, all within the context of managing diversity. Impact brought the learning to life using a variety of methodologies including experiential projects, forum theatre and facilitated discussions.

Impact has now delivered this programme to nearly 100 managers within the Service, and the programme will be rolled out across the entire business.

The programme has been universally well received, giving participants the confidence to manage all their staff and to deal with challenging issues that arise.

Outcomes for the participants:

'The programme has given me the confidence to tackle the problems I had been ignoring because I wasn't sure how to approach them.'

'This improved my confidence in tackling performance issues and reinforced the desirable aspects of performance management.'

Testimonials
See what our customers say about us
Michelle Blieberg
Managing Director & Global Learning Officer
UBS
"Working with Impact can best be described as both enjoyable and an ideal partnership. We found them to be extremely creative with some of the most unique experiential learning available. Perhaps most importantly, we learned from and greatly admired all of their global staff. We found them to be flexible, insightful and extremely caring, committed to the personal development of our staff."
Shauna Stones
APAC Talent Partner
Experian
“Impact were world class in their ability to align desired outcomes and design a challenging leadership experience. Their facilitation was on. point, woven in perfectly with the external conditions our participants were experiencing. The programme challenged participants in many different forms to ensure everyone was stretched. It brought an awareness of how to handle difficulty and ambiguity, of the impact they had on others, and of the strength they drew from themselves and their team."
Agnieszka Nowak
Talent Manager
Atos
“Talent management is a long and exciting road and we are pleased that our partner on the first phase of this journey was Impact. As I am responsible for talent management at Atos Poland, our management workshop was of the greatest value to me, as during this we successfully redirected our leaders to thinking that talent management is not only a HR process, identifying and developing talent benefits the business, managers and the individual.”