Skip to main content

Diversity and inclusion at The Insolvency Service

Get in touch
Participants
100
Industry
Public Sector
Solution
Diversity in the Workplace
About

Impact worked with The Insolvency Service to give managers the confidence they require to manage and work in a diverse team.

The Insolvency Service is a committed equal opportunities employer and has a workforce whose diversity reflects this commitment.

The Service recognised that the challenges and opportunities of a diverse workforce demands more than just the right policies. Rather, it demands an actively inclusive culture, one in which everyone is able and expected to perform their best.

The Service wanted a solution that would support managers to develop the confidence, behaviours and skills needed to manage diverse teams.

Impact’s solution was based on our innovative approach to diversity as a performance issue. Impact believes diverse teams are the key to successful 21st century organisations. For organisations to recruit and retain the most talented people they need to have management structures and a culture that values and embraces diversity.

However, working in diverse teams is not simple. Impact UK and the Service’s Learning and Development department worked closely to create a bespoke solution. The result was a two-day programme that allowed participants to examine the challenges and opportunities of managing and working in, diverse teams.

Participants explored equal opportunities legislation, how to create an inclusive culture in the workplace and how to deal with problematic behaviour and performance management issues, all within the context of managing diversity. Impact brought the learning to life using a variety of methodologies including experiential projects, forum theatre and facilitated discussions.

Impact has now delivered this programme to nearly 100 managers within the Service, and the programme will be rolled out across the entire business.

The programme has been universally well received, giving participants the confidence to manage all their staff and to deal with challenging issues that arise.

Outcomes for the participants:

'The programme has given me the confidence to tackle the problems I had been ignoring because I wasn't sure how to approach them.'

'This improved my confidence in tackling performance issues and reinforced the desirable aspects of performance management.'

Testimonials
See what our customers say about us
Paul Clarke
FareShare (community partner)
Diageo
"The opportunity for FareShare to be a community partner and to tune into Diageo’s intellectual capital for the day was fantastic. We got a lot out of it and I’m looking forward to following up on some of the ideas.”
Fabien
Participant
Modulaire Group
"The 'conversations that count' programme was a very good time of reflection on my own behaviour and on my day to day interactions with my colleagues. Applying the recommendations in meetings I attended since has made a noticeable difference."
Mark Dekan
CEO
Ringier Axel Springer Polska
“It was the third time we did Competitor Strategy Programme with Impact and we not only enjoy it but each time it is also for us a great opportunity to broaden our perspective. Our market changes very quickly and we need to constantly monitor the situation and the moves of our competitors. The Competitor Strategy Programme approach makes it fun, intensive and memorable.”