About
Special Broadcasting Service (SBS) is a multilingual and multicultural broadcaster in Australia. In response to an SBS employee opinion survey, a key goal was identified to create and implement a framework for all employees that would enable and recognise work performance and career development.
Impact Australia were chosen to work in partnership with SBS’ human resources team to design and deliver a coaching for success programme.
The coaching for success programme was a practical two-day event closely aligned to SBS core values.
The programme introduced effective techniques and tools that participants could apply immediately to everyday coaching conversations with their teams.
The programme included:
- Opportunities to coach and be coached on real business issues and receiving feedback to develop personal effectiveness
- Building supervisors and manager’s confidence, willingness and motivation to have conversations with their staff on a more regular basis
- Creating a coaching culture, common language and a level of consistency for conversations across the organisation.
Coaching for success effectively created a coaching culture, common language and a level of consistency for conversations across the organisation. The programme has been rolled out to over 140 supervisors and managers to use with their teams.
improving our managers, therefore our talent and then our service to audiences."