About

Special Broadcasting Service (SBS) are a multilingual and multicultural broadcaster in Australia.

In response to an SBS Employee Opinion Survey, a key goal was identified to create and implement a framework for all employees that would enable and recognise work performance and career development.

Objective

Impact Australia were chosen to work in partnership with SBS’ Human Resources team to design and deliver a Coaching for Success programme.

Solution

The Coaching for Success programme is a practical two-day event closely aligned to SBS core values.

The program introduces effective techniques and tools that participants can apply immediately to everyday coaching conversations with their staff.

Result

Coaching for Success has effectively created a coaching culture, common language and a level of consistency for conversations across the organisation. To date the programme has been rolled out to over 140 supervisors & managers from across the organisation.