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About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

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Roger Nielsen, Impact Australia
Australia
Roger Nielsen
Senior Consultant, Australia

Over the past 16 years at Impact I've worked around the world with some truly wonderful people. I've been the lead facilitator on many large-scale initiatives focused on developing leadership capability, high performing teams and coaching. I love the outdoors, and spend many hours at the beach with my wife and daughter.

 

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Tim Raw, Impact
New Zealand
Tim Raw
Global Lead Solutions & Practice

Over the previous 30 years, I’ve held Impact leadership roles in Asia, America and now globally. My focus is to partner with clients to solve their people development challenges. I lead global teams to deliver inspiring solutions that solve complex social, economic and environmental challenges of our clients. In work and play, I am adventurous, ambitious and deeply about people realising their potential.

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Emaya Rajasegran
Singapore
Emaya Rajasegran
Programme Manager

I enjoy seeing others achieve in their own unique ways; therefore,  consider myself privileged to be a member of Impact's vibrant team. Being a member of an organisation that puts people first and provides worthwhile programs to enable people to take charge of their own development is satisfying. Being out in nature allows me to be in my zen space. I love all kinds of bridges, black-and-white photos, and trains.

Mark Quest, Impact International
UK
Mark Quest
Consultant, UK

I’ve worked in learning and development since 2000 across a broad range of sectors. I always enjoy the challenge of identifying participants needs and matching the environment, task and conversation to help create meaningful and long lasting learning. Outside of work, you'll find me exploring the outdoors with my family, be that on bikes, in canoes, rock climbing or even exploring underground; we love the challenges that adventure brings to our lives.

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Connor Gildert, Sales, US
USA
Connor Gildert
Sales Operations Administrator, USA

I work alongside our business development team to ensure we provide quality service to our global clients. I also work closely with our internal teams to help do our bit to help develop the local community. Impact gives me the space to be myself, which usually gets me into trouble...

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Sam Parkin, UK
UK
Samantha Parkin
Credit Controller, UK

I'm part of the UK Accounts Department and I'm responsible for issuing all of Impact's sales invoices both electronically or by post in a multitude of currencies sent to our clients all over the world. I work closely with lots of my colleagues both here in the UK and overseas. Out of work I enjoy spending my time cycling in the beautiful Lake District Countryside, walking and spending time with family and friends.

 

Damiao Lo
China and Hong Kong
Damiao Lo
Senior Consultant, China

Working with Impact allows me to cross-germinate ideas and learnings between clients globally. In an ever-changing, dynamic business environment, I promote everyone to be designers of possibilities.

Erin DeVito, Impact International
USA
Erin DeVito
General Manager, Americas

As a mom to 4 girls I am constantly reminded that I am human, it's inescapable. I am completely honored that over the last 12 years I spend my days working with fantastic teams and amazing clients to do work that enables us all to embrace our individual humanness and work to create environments where people can grow and learn everyday! My hope and goal is together, the work we do today brings a brighter future for us all.

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Yusuke Kobayashi (Baya), Impact International
Japan
Yusuke Kobayashi(Baya)
Client Partner, Japan

'Continuing to "enjoy" life'
My lifelong mission is to continue positively influencing both myself and those around me, while persistently seeking enjoyment.
Throughout my career, I've had various experiences, from utilizing cutting-edge technology in logistics to engaging in gritty tasks. Through these experiences, I've realized the importance of finding meaning and joy in everything I do. Although sustaining this mindset is not easy, I am committed to continuous learning to become a professional to bring a positive impact to people and organisations.

Cassie Cuppek
USA
Cassie Cuppek
Senior Consultant, Americas

When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.

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Anthony Cox
UK
Anthony Cox
IT Support, UK

I help to support the entire business with all of their IT related needs. I have had a large passion for all things technology since I was a kid. In my spare time, you can catch me listening to music, on my PlayStation or playing Dungeons and Dragons. 

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David Williams, Impact International
UK
David Williams
The Boss!

I co-founded Impact in 1980 to explore adventure and experiential learning in people development. It worked! We now inspire and develop people worldwide. Shared values, a common purpose and a spirit of adventure bind us together. With over 200 colleagues working in the UK, Europe, America and Asia Pacific, we have a solid reputation for enabling clients to build leadership capacity and navigate complex change. To stay grounded, I rear rare breed cattle and sheep.

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Erica Partelli
Italy
Erica Partelli
Senior Consultant and Head of Operations, Italy
As a consultant in Impact I like to bring fresh perspectives, energy and curiosity to the problem solving process. With a strong organisational psychology background and an drive for project management, I work with genuine passion for innovation and for the opportunities that the digital transformation is offering. My main passions include travelling, swimming and playing board games.
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Dom Fitch Impact
UK
Dom Fitch
Head of Creative Change

I’m passionate about experiential learning and learning through play. I enjoy inspiring groups to better themselves, to collaborate and share skills, to be ambitious for each other and those around them. I have extensive experience working in the cultural, education and corporate sectors. I’m an award winning theatre maker who has directed shows for the Queen, the Prime Minister and West End audiences. Out of work you’ll find me building Lego unicorns with my daughter.

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Phil Holdsworth, Impact
New Zealand
Phil Holdsworth
Head of Asia

In the last 25+ years I’ve worked with many great organisations and love being able to bring a breadth and depth of experience to my programs. I currently regularly travel across Asia consulting for clients and looking after our great people. I'm described as an Energiser Bunny, I bring energy into everything I do, even if I'm stepping off a 12-hour flight! I recover by spending time with my family and exploring the wilderness in NZ with a fishing rod.

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Leadership

The leadership playbook: executive summary

Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.

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Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

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Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

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Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program combining facilitated experiential learning with practical self-led activities, designed to help frontline leaders develop foundational and

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Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

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Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

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AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

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