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Coaching for Performance

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Industry
Financial Services
Solution
Coaching
About

St.George Bank is one of Australia's leading retail and business banking brands, serving over 2.6 million consumer, business and corporate customers.

Inline with the bank’s new brand initiative ‘Start Something’, Andy Fell, General Manager of St.George’s Retail Bank is driving an epic journey of transformation. He recognised that this provided a unique opportunity to build leaders at all levels across the business. Impact Australia were initially engaged to create a series of senior leadership and cross-functional team development events aimed at building a high performance culture in the retail bank.

Coaching for Performance is a two-day development program designed to provide people leaders with a mindset and range of highly practical coaching and challenging skills that will help them to grow the capabilities, motivation and commitment of their team members.

“This programme has really ‘started something’. We believe that there is a little dragon inside all of us…and coaching makes the difference when it comes to our people reaching their true potential. Impact have once again delivered.” - Andy Fell, General Manager, Retail Banking

Testimonials
See what our customers say about us
Steve Hill
CEO
Dara
Our change programme shows that empowerment and employee involvement are indeed key features of a high performing business. The results speak for themselves and have exceeded our greatest expectations – we couldn’t have done it without Impact.
Sean
Group HR Business Partner
Modulaire Group
The value that this programme has added has been incredible to see. The number of colleagues who continue to talk about the importance of conversations that count and the examples we see and hear of people applying the skills they have learned shows how important linking learning to business performance is.
Patrick McCarten
Programmes Manager, Employment & Social Inclusion Department
Knowsley
"This part of the programme is always done in the early stages; the difference it has made to clients has been overwhelming. Once clients have returned they are more motivated, their managers notice a big difference from carrying out their daily activities to taking on new responsibilities, and they speak highly of the staff that supported them.”