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Coaching for Performance

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Industry
Financial Services
Solution
Coaching
About

St.George Bank is one of Australia's leading retail and business banking brands, serving over 2.6 million consumer, business and corporate customers.

Inline with the bank’s new brand initiative ‘Start Something’, Andy Fell, General Manager of St.George’s Retail Bank is driving an epic journey of transformation. He recognised that this provided a unique opportunity to build leaders at all levels across the business. Impact Australia were initially engaged to create a series of senior leadership and cross-functional team development events aimed at building a high performance culture in the retail bank.

Coaching for Performance is a two-day development program designed to provide people leaders with a mindset and range of highly practical coaching and challenging skills that will help them to grow the capabilities, motivation and commitment of their team members.

“This programme has really ‘started something’. We believe that there is a little dragon inside all of us…and coaching makes the difference when it comes to our people reaching their true potential. Impact have once again delivered.” - Andy Fell, General Manager, Retail Banking

Testimonials
See what our customers say about us
Patrick McCarten
Programmes Manager, Employment & Social Inclusion Department
Knowsley
"This part of the programme is always done in the early stages; the difference it has made to clients has been overwhelming. Once clients have returned they are more motivated, their managers notice a big difference from carrying out their daily activities to taking on new responsibilities, and they speak highly of the staff that supported them.”
Participant
Leading for Growth
Migros Bank
A lot has changed within my leadership style. I question my actions much more. I always try something new, I am much more courageous! I observe more consciously what is happening around me. I think about what I can improve and adjust details. I try to involve staff more in issues that concern them. In discussions, I listen actively and hopefully better, ask open questions, and to do all this much more consciously.
Mirella Maffei
Strategy and Innovation Officer
Assimoco
“An intense, engaging journey with a highly generative impact"