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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Agnieszka Nowak
Talent Manager
Atos
“Talent management is a long and exciting road and we are pleased that our partner on the first phase of this journey was Impact. As I am responsible for talent management at Atos Poland, our management workshop was of the greatest value to me, as during this we successfully redirected our leaders to thinking that talent management is not only a HR process, identifying and developing talent benefits the business, managers and the individual.”
Ed Schenkenberg
Executive Director
International Council of Voluntary Agencies (ICVA)
"Impact listened very carefully to our expectations and thoughts on the objectives and desired outcome of the retreat and developed the agenda accordingly. They also provided us with the right man for the job of facilitating the retreat as he knew exactly when to come in and step back in moving the discussions forward."
Karen van Loon
Springboard Program Manager, Lendlease Foundation
Lendlease
“Our goal to maintain our connection and build on the great work that we had done has been achieved. The positive impact for Lendlease, our employees and our community partners has made a difference and left a tangible legacy for many of us”