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Talent Development Programme at UGL/DTZ

Coniferous forest by the water

About

UGL is a global leader in outsourced engineering and construction, asset management and maintenance, project management and through their property business, DTZ, in property services.

The HR team at UGL/DTZ identified a need for clarity and consistency in people management practices (PMP) and leadership across their global operations.

In line with UGL/DTZ’s competency framework the PMP learner objectives are designed for all people managers to:

Discuss and agree the responsibilities of a people manager

Consider the concept of personal style

Develop core skills in communication, dialogue and influencing

Improve confidence and ability to manage staff performance through goal setting and coaching

Improve confidence and ability to manage difficult conversations with all stakeholders

Work collaboratively and build relationships across the business

To enable and embed a long-term behavioural change the participants are taken on a Learning Journey.

Pre-PMP we use self-evaluation and pre-readings

A modular programme, with three-days, non-residential, face-to-face development

Workplace learning continues through online resources, practical toolkits and broadened networks

Since 2012, 200 participants have completed the PMP. We have delivered 21 programs globally across Australia, New Zealand, Singapore and the UK. Participants average a 27% improvement in core skills learnt on the program.

Learner objective % improvement:

  • 39% Personal style
  • 26% Communication skills
  • 28% Managing staff performance
  • 34% Growing talent through coaching
  • 33% Managing difficult conversations
  • 14% Work collaboratively
  • 18% Build relationships across the business

 

Testimonials
See what our customers say about us
Peter Reynolds
Director, Communications
bwin.party
"I was quite sceptical about the merits of a programme like this so approached it with some reservations. However, right from the start I enjoyed the whole experience. It was challenging mentally, physically and emotionally and I found I was stretched in every direction. As a result, I learned a lot about myself but also about my colleagues, most of whom I was meeting for the first time."
Lucia Ramminger
Head of Learning Management
OSRAM
“We co-created the management and leadership development programmes with Impact to support and guide OSRAM leaders through times of turbulence. The combination of true experiential learning, a consistent focus on mindfulness along with the latest research on leadership are puzzle pieces that contribute to the success and acceptance of the programmes.”
Silvio Di Giorgio
Brand Development an Co-ordination
Findomestic
“Collaborating with impact was a very positive experience resulting in creating an innovative project that has responded to our objective: give value back to all stakeholders. The CSR, philanthropy support model has excelled, providing commitment and results. This experience has been valuable to both the people involved and trained by Impact, both by the citizens who participated and within Findomestic. The genius people at Impact have managed to accept and win a highly ambitious challenge!”