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Talent Development Programme at UGL/DTZ

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Industry
Construction & Property
Solution
Talent Management
About

UGL is a global leader in outsourced engineering and construction, asset management and maintenance, project management and through their property business, DTZ, in property services.

The HR team at UGL/DTZ identified a need for clarity and consistency in people management practices (PMP) and leadership across their global operations.

In line with UGL/DTZ’s competency framework the PMP learner objectives are designed for all people managers to:

Discuss and agree the responsibilities of a people manager

Consider the concept of personal style

Develop core skills in communication, dialogue and influencing

Improve confidence and ability to manage staff performance through goal setting and coaching

Improve confidence and ability to manage difficult conversations with all stakeholders

Work collaboratively and build relationships across the business

To enable and embed a long-term behavioural change the participants are taken on a Learning Journey.

Pre-PMP we use self-evaluation and pre-readings

A modular programme, with three-days, non-residential, face-to-face development

Workplace learning continues through online resources, practical toolkits and broadened networks

Since 2012, 200 participants have completed the PMP. We have delivered 21 programs globally across Australia, New Zealand, Singapore and the UK. Participants average a 27% improvement in core skills learnt on the program.

Learner objective % improvement:

  • 39% Personal style
  • 26% Communication skills
  • 28% Managing staff performance
  • 34% Growing talent through coaching
  • 33% Managing difficult conversations
  • 14% Work collaboratively
  • 18% Build relationships across the business

 

Testimonials
See what our customers say about us
Karen van Loon
Springboard Program Manager, Lendlease Foundation
Lendlease
“Our goal to maintain our connection and build on the great work that we had done has been achieved. The positive impact for Lendlease, our employees and our community partners has made a difference and left a tangible legacy for many of us”
Aneta Trojanowska
Development Manager
Play
“Impact worked with a group of 12 high potential managers from PLAY. The main objective was to support the participants to create their own development plans. Impact’s development centres are different; participants are part of the learning process, receiving regular feedback to help build a picture of ability along with identifying improvement areas. The project, which was professionally designed and delivered, ensured that each participant benefitted from opportunities for personal insight and learning."
Nunziata Puglisi
Training Manager
Telecom Italia
“After the initial surprise, our employees were incredibly engaged and committed to finish the projects on time. The use of CAL methodology was tremendously effective to learn in a very powerful context.”