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Coaching for Success Programme

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Industry
Technology, Telecoms & Media
Solution
Coaching
About

Special Broadcasting Service (SBS) are a multilingual and multicultural broadcaster in Australia.

In response to an SBS Employee Opinion Survey, a key goal was identified to create and implement a framework for all employees that would enable and recognise work performance and career development.

Impact Australia were chosen to work in partnership with SBS’ Human Resources team to design and deliver a Coaching for Success program.

The Coaching for Success program is a practical two-day event closely aligned to SBS core values.

The program introduces effective techniques and tools that participants can apply immediately to everyday coaching conversations with their staff.

Coaching for Success has effectively created a coaching culture, common language and a level of consistency for conversations across the organisation. To date the program has been rolled out to over 140 supervisors & managers from across the organisation.

Testimonials
See what our customers say about us
Patrick McCarten
Programmes Manager, Employment & Social Inclusion Department
Knowsley
"This part of the programme is always done in the early stages; the difference it has made to clients has been overwhelming. Once clients have returned they are more motivated, their managers notice a big difference from carrying out their daily activities to taking on new responsibilities, and they speak highly of the staff that supported them.”
Ben Harris
Programme Participant
Cape
"Before the programme I was probably what you’d call a classic micro-manager. I now delegate work to my direct reports and am enjoying watching them develop their own styles and strengths supported with my coaching. I am proud of the development I’m seeing in the people around me now that I’m letting them expand their capabilities and helping them achieve their full potential."
Justyna Jedlińska
Employee Development Manager
Polpharma
“The programme has been tailored the way that we were able to check its effectiveness.
The results of the review confirmed that the number of managers who present strategic and developing styles increased by over 20%. Moreover, the programme had a very positive impact on the inter-departmental / cross-functional cooperation, which is very important in such a large and diverse company as Polpharma."