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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Chris Wells
EVP Strategy and Corporate Development
Charter Manufacturing
These leadership programs exposed us to a broad level of outside-in thinking and increased our ability to have strategic level conversations. We are seeing more promotions internally and do not have to hire outside. Driving business improvements is essential and these programs have accomplished this. We are breaking down silos with a better understanding of what the business needs.
Clare Rice
Team Leader
NHS
"The team have come a long way since we started our journey. I’m happy to say they are a productive, settled and fun team to work with and I’ve enjoyed my time with them. We worked on the areas the TPI report highlighted for us, we spent time on developing our relationships – and we grew more respectful of each other. We are deeply grateful for the opportunity to gain those insights and improve our service.”
Shona Marshall
Employee Development Manager
The Miller Group
"Working with Impact was certainly enjoyable. I particularly valued their ability to creatively interpret ideas into activities, their willingness to share their extensive knowledge and their flexibility in responding to our ever-changing requirements. The dedication and commitment the facilitators demonstrated throughout the actual event went above and beyond. The result ~ an experience that challenged our graduates, exceeded my own expectations and provided real value for our business.”