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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Justyna Jedlińska
Employee Development Manager
Polpharma
“The programme has been tailored the way that we were able to check its effectiveness.
The results of the review confirmed that the number of managers who present strategic and developing styles increased by over 20%. Moreover, the programme had a very positive impact on the inter-departmental / cross-functional cooperation, which is very important in such a large and diverse company as Polpharma."
Participant
Leading for Growth
Migros Bank
A lot has changed within my leadership style. I question my actions much more. I always try something new, I am much more courageous! I observe more consciously what is happening around me. I think about what I can improve and adjust details. I try to involve staff more in issues that concern them. In discussions, I listen actively and hopefully better, ask open questions, and to do all this much more consciously.
Margaret Ollerenshaw
Head of Leadership, Talent and Learning
Co-op
“Impact’s partnership with the Co-op and their approach to creative change has helped us to transform the culture of learning in our organisation. Impact worked to truly understand our business & collaborated with our internal colleagues before creating unique learning solutions - solutions that have enhanced the way our colleagues can navigate and develop their careers at Co-op."