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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Sarah Logan
Head of Google Digital Academy
Google Squared Guru
“Impact’s expertise in behavioural change has been core to our Squared programme. They are collaborative and insightful partners for the Google Digital Academy and other teams here at Google and we’d recommend them highly.”
Sophie Smith
APAC HR Director
Experian
“It was a pleasure partnering with Impact. Their knowledge, expertise and passion for development in the great outdoors was superb. Our delegates got huge amounts of value from their jungle experience in Laos, creating life long learning and friendships. We look forward to working with Impact in the future.”
Matthias Kanold
Head of Leadership & Team Development
Telia
"Impact has really inspired and challenged us to think in new ways when co-creating this virtual action camp – we believe this to be a way of future- proofing both what and how we learn."