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The Toyota Way

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highway
Industry
Automotive
Solution
Talent Management

About

Toyota established Toyota Manufacturing UK (TMUK) in 1989. TMUK has two manufacturing plants in England, employing over 4,000 people. TMUK wanted an event that would develop the behaviours that support the core competencies of the Toyota Way.

The 14 Principles of the Toyota Way is a management philosophy used to drive consistency across the corporation globally.

These guiding principles lead open business practice, fairness in corporate activities, innovation in cleaner and safer car making and ultimately to making the world a better place to live.

Impact UK worked in partnership with the TMUK’s Management Development team, to design a programme that would challenge thinking around the competencies and bring the Toyota Way to life.

By using a mix of experiential projects and facilitated reviews, the programme allows the Section Managers to learn, practice and reflect on the competencies whilst developing the required behaviours in a safe and supportive environment.

To reflect Toyota’s key philosophies each project was designed around a Plan, Do, Check, Action framework. Participants experienced Genchi Genbutsu – go, look, see, find out through first hand direct observation. Kaizen opportunities allowed for continuous improvement and after each project they practiced Hansei – personal reflection on their own behaviour.

Results from the initial Section Managers’ programmes have exceeded expectations and TMUK are seeing real business benefits. TMUK have witnessed improved confidence, ownership, commitment and motivation from the Section Managers in alignment with the Toyota Way philosophy. This is reflected in significant improvements in competency assessment scores and most importantly in how they are performing on the job.

Testimonials
See what our customers say about us
Stephen Dando
Business Sponsor of Generate
Thomson Reuters
In reality, one of the biggest challenges is global virtualisation and we got it right through our Generate programme. It's a profound experience for participants, that also deepens loyalty to Thomson Reuters.
Silvio Di Giorgio
Brand Development an Co-ordination
Findomestic
“Collaborating with impact was a very positive experience resulting in creating an innovative project that has responded to our objective: give value back to all stakeholders. The CSR, philanthropy support model has excelled, providing commitment and results. This experience has been valuable to both the people involved and trained by Impact, both by the citizens who participated and within Findomestic. The genius people at Impact have managed to accept and win a highly ambitious challenge!”
Shona Marshall
Employee Development Manager
The Miller Group
"Working with Impact was certainly enjoyable. I particularly valued their ability to creatively interpret ideas into activities, their willingness to share their extensive knowledge and their flexibility in responding to our ever-changing requirements. The dedication and commitment the facilitators demonstrated throughout the actual event went above and beyond. The result ~ an experience that challenged our graduates, exceeded my own expectations and provided real value for our business.”