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Achieving Our Mission Through Community Engagement

Coniferous forest by the water

About

The Great Barrier Reef Marine Park Authority (GBRMPA) is the principal adviser to the Commonwealth Government on the care and development of the Great Barrier Reef.

The GBRMPA wanted to improve their community engagement and encourage a culture of best practice. They needed an agreed framework of what working in partnership with the community meant in terms of behaviours and attitudes (both internal and external), tools and processes.

Impact Australia worked with GBRMPA to:

  • Assess the current culture towards community engagement
  • Facilitate a senior management workshop to work through the issues raised and develop future strategy
  • Communicate a strategy for a culture change towards best practice community engagement

Following our intervention the GBRMPA benefited from a common vision highlighting what community engagement means for their business.

Testimonials
See what our customers say about us
Patrick McCarten
Programmes Manager, Employment & Social Inclusion Department
Knowsley
"This part of the programme is always done in the early stages; the difference it has made to clients has been overwhelming. Once clients have returned they are more motivated, their managers notice a big difference from carrying out their daily activities to taking on new responsibilities, and they speak highly of the staff that supported them.”
Andy Fell
General Manager, Retail Banking
St George Bank
“This programme has really ‘started something’. We believe that there is a little dragon inside all of us...and coaching makes the difference when it comes to our people reaching their true potential. Impact have once again delivered.”
Richard Bennett
People & organisational Development Manager
Sony
"We had the highest ever retention for the programme, which was 93%, or every graduate who wanted to stay within Sony did so. An added benefit was that we developed a new selling point for our graduate programme, which we believe directly contributed towards a significant increase in applications for the graduate programme this year."