Skip to main content
Creating Sustainable Enterprise

Main navigation

  • About Us
    • Who we are
    • Our story
    • Meet the team
    • Careers
  • Our Work
    • What we do
    • Our approach
    • Awards
  • Our Clients
  • Blog
  • Global Offices
  • Contact Us

Search

Enter the terms you wish to search for.
DTZ UGL logo

Talent Development at UGL/DTZ

Download full case study

Global Office - Hong Kong Navigation

  • Hong Kong Home
  • What We Do
  • Case Studies
  • Blog
  • Meet the Team
  • Contact Us
  1. Home
  2. Impact Hong Kong
  3. Talent Development at UGL/DTZ
About

UGL is a global leader in outsourced engineering and construction, asset management and maintenance, project management and through their property business, DTZ, in property services. The HR team at UGL/DTZ identified a need for clarity and consistency in people management practices (PMP) and leadership across their global operations.

Objective

In line with UGL/DTZ’s competency framework the PMP learner objectives are designed for all people managers to:

  • Discuss and agree the responsibilities of a people manager
  • Consider the concept of personal style
  • Develop core skills in communication, dialogue and influencing
  • Improve confidence and ability to manage staff performance through goal setting and coaching
  • Improve confidence and ability to manage difficult conversations with all stakeholders
  • Work collaboratively and build relationships across the business
Solution

To enable and embed a long-term behavioural change the participants are taken on a Learning Journey. A modular programme, with three-days, non-residential, face-to-face development. Workplace learning continues through online resources, practical toolkits and broadened networks.

Result

Since 2012, 200 participants have completed the PMP. We have delivered 21 programs globally across Australia, New Zealand, Singapore and the UK. Participants average a 27% improvement in core skills learnt on the programme.

Learner objective % improvement:

  • 39% Personal style
  • 26% Communication skills
  • 28% Managing staff performance
  • 34% Growing talent through coaching
  • 33% Managing difficult conversations
  • 14% Work collaboratively
  • 18% Build relationships across the business

 

Read more on Talent Management
Share this...

Other case studies

Goodyear Dunlop logo

Team Development at Goodyear Dunlop

A community action learning challenge

Read More
swissre logo

Transforming Leadership at Swiss Re (TLS)

Award-Winning Leadership Development Programme

Read More
BNP Paribas logo

Graduate Development at BNP Paribas

Challenging and Engaging Graduates

Read More
Nestle logo

Nestle CPW

Experiential team building

Read More
Knowsley logo

Developing Team Skills with Knowsley Metropolitan Borough Council

Developing the Action for Jobs Team in 2000

Read More
Telia logo

Dialogue for growth with Telia Company

Enabling culture change through the development of dialogue skills

Read More
Nestle logo

Leadership Development through Coaching at Nestle

Leadership capability for middle managers

Read More
Motorola logo

Team Development at Motorola

Working as a high performing team

Read More
MAM

Three tiers of virtual leadership development

A three-tiered programme translated into fully virtual delivery due to Covid-19

Read More
Play logo

Culture Change at PLAY

Modular programme focusing on organisational competencies.

Read More
AON Logo

Graduate Development at Aon

Innovative and sustainable programme

Read More
Sony Logo

Leading Innovation at Sony

A custom-designed development journey.

Read More
Sony Logo

Fast Forward Leadership Development Programme

Key talent development

Read More
Play logo

Developing Managers at PLAY

Experiential Development Centre

Read More
Wsparcie procesu zarządzania talentami w Atos

Aligning global & local Talent Management strategies at Atos

Aligning talent management strategies

Read More
Scottish Power logo

Emerging Leaders Programme

Developing leaders in a rapidly changing business

Read More
Sainsbury's logo

Emerging Leaders at Sainsbury's

Building leadership capacity with graduates

Read More
MAM

Leadership development at Morgan Advanced Materials

A three-tiered programme translated into fully virtual delivery in 2020

Read More
Mount Anvil

Leadership Development at Mount Anvil

REACH Programme

Read More
Axess Logistics logo

Transformational leadership at Axess Logistics

Creating a unified leadership team at Axess Logistics

Read More
Looking for more information?
Simply complete the short form and we will be in touch soon. Thanks for stopping by!
Send Submitted
IGC Newsletter Sign Up Logo

Carefully selected content to inspire you to do something differently, make you smile and help you focus on the things you’re really passionate about. Twice a month, straight to your inbox.

Footer menu

  • About Us
    • Who We Are
    • Our Story
    • Meet The Team
    • Global Locations
  • What we do
    • Leadership
    • Change
    • Virtual Learning
    • Team Development
  • Your industry
    • Automotive
    • Energy & Utilities
    • Fast Moving Consumer Goods
    • Finance
    • Pharmaceuticals
    • Technology, Telecoms & Media
  • Being Responsible
    • Health & Safety
    • Environmental Policy
    • Privacy Policy
    • Cookie Declaration
    • Cyber Essentials
Careers  |  Site map
Images by Ashley Cooper. Website by Zinco