APA: A Digital Learning Case Study

About

APA is a leading Australian energy infrastructure business. Founded in 2000, they have now become a top 50 ASX-listed company, employing 1,800 people, and owning and operating the largest interconnected gas transmission network across Australia.

After Covid-19 lockdown measures meant all face to face sessions and programs were not possible for the foreseeable future, Impact pivoted towards a fully virtual solution that aimed to help APA participants manage the situation and continue their ongoing development, as part of their high potentials program called Ignite.

Objective

The main objective of the session was to offer a dynamic and interactive virtual session that would partly replace the cancelled face-to-face workshop, and that would give participants the best chance of success in these challenging times.

The main aims of the session were to explore:

Ways of maintaining personal wellbeing through the current situation
Connecting at a human level while working remotely
Ways to develop a sense of thriving longer term

Solution

The solution took the form of a four-hour virtual session for 30 participants.

The session covered valuable content around leading in Volatile, Uncertain, Complex and Ambiguous times, using Impact’s own diagnostic tool VUCAQ. The tool is an online questionnaire that provides people with a situational tool and framework to embrace unpredictability. With the intention of re-framing mindsets and mapping out different pressures, it helps individuals personally prepare themselves for managing disruption.

Result

'Impact certainly rose to the challenge and demonstrated change and agility in action. They developed and facilitated a highly interactive and relevant workshop to this cohort , receiving fantastic feedback from the participants. Thanks for making this work and for always demonstrating their core company values.’

Marie Millar, Leadership & Learning Manager at APA