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Transformational Leadership at Farmlands Co-operative

Coniferous forest by the water
Solution
Transformational Leadership

About

In 2016, Farmlands Co-operative ­– New Zealand’s largest farmer-owned rural supplies and services co-operative – embarked on a three-year total business transformation to support their vision of preparing themselves and their stakeholders for the future. The ‘Braveheart’ programme is one of New Zealand’s most significant digital transformations, with ambitious strategic objectives and culture change required.

Farmlands worked with Impact in order to develop a leadership development programme that aligned with their vision and centred on their three strategic priorities. The programme aimed to increase leadership capacity and ensure that leaders were best prepared and equipped for the change journey.

The solution was composed of four modules: ‘Lead yourself’, ‘Build your impact’, ‘Take your people with you’ and ‘Deliver the results together’. 1:1 coaching and Action Learning Projects were also used, and all learning was applied in the workplace with a ‘whole of business’ approach.

  • Average sick leave decreased and personal wellbeing increased.
  • Average staff turnover decreased.
  • Participation in performance/career development sessions increased from 23% to 95%.
  • Employee NPS improved from -17  to -8 over 12 months.
  • Participation in the quarterly pulse survey increased from 49% to 86%, with improvements across most areas.
  • Farmlands produced another year of growth and profitability in 2018-19, with revenues higher than in 2017 and a profit of more than double the previous financial year.

Impact, in partnership with Farmlands Co-operative, won a coveted Brandon Hall Group gold award for excellence in the 'Best Advance in Leadership Development' category and a Brandon Hall Group bronze award for excellence in the 'Best Learning Programme Supporting a Change Transformation Business Strategy' category.

Impact's win was announced on August 26th 2019. Read more information on the Excellence Awards.
 
Testimonials
See what our customers say about us
Brian Thompson
Senior Nutrition Officer for AGN, Effective Leadership Programme Partnership
FAO
“There is now recognition that ‘you can learn’ to lead because leadership is about what you do. It is not about being born a special kind of person. Leadership is a kind of action, and since it happens between people, it is about communication. We all need to get connected, develop an awareness of what is happening around us and how we can affect it."
Mandir Singh
HR Director BP Asia Pacific
BP Asia Pacific
"This was an excellent programme, tailored to meet the needs of our key countries in Asia Pacific. It has laid the foundation for each country peer group to develop as a high performing team exhibiting both the appropriate behaviours and competencies. Through Impact's highly effective and engaging style, each leadership team has now formulated a clear and well-defined road map to commit to and implement."
Ben Harris
Programme Participant
Cape
"Before the programme I was probably what you’d call a classic micro-manager. I now delegate work to my direct reports and am enjoying watching them develop their own styles and strengths supported with my coaching. I am proud of the development I’m seeing in the people around me now that I’m letting them expand their capabilities and helping them achieve their full potential."