EMEA Services Business Team Development

Working as a high performing team

About

The Motorola Europe, Middle East and Africa (EMEA) Services business team is responsible for the growth of people and profitability, customer satisfaction and expenditure control in the EMEA region.

Objective

Following the team’s formation an event was planned to enable them to work as a High Performing Team and to immediately apply their energy and shared commitment to some real business issues.

Solution

Impact designed an exciting and engaging event incorporating all four stages of the learning journey: diagnostics, design, delivery and evaluation.

Result

Since their ‘journey’ the team has made a significant and positive difference to the EMEA Services business. This is evident in better team morale, increased respect from other divisions and business improvements (in terms of revenue, cost containment and margin).