Skip to main content

Diversity and inclusion at The Insolvency Service

Get in touch
Sandy rainbow
Participants
100
Industry
Public Sector
Solution
Diversity in the Workplace

About

Impact worked with The Insolvency Service to give managers the confidence they require to manage and work in a diverse team.

The Insolvency Service is a committed equal opportunities employer and has a workforce whose diversity reflects this commitment.

The Service recognised that the challenges and opportunities of a diverse workforce demands more than just the right policies. Rather, it demands an actively inclusive culture, one in which everyone is able and expected to perform their best.

The Service wanted a solution that would support managers to develop the confidence, behaviours and skills needed to manage diverse teams.

Impact’s solution was based on our innovative approach to diversity as a performance issue. Impact believes diverse teams are the key to successful 21st century organisations. For organisations to recruit and retain the most talented people they need to have management structures and a culture that values and embraces diversity.

However, working in diverse teams is not simple. Impact UK and the Service’s Learning and Development department worked closely to create a bespoke solution. The result was a two-day programme that allowed participants to examine the challenges and opportunities of managing and working in, diverse teams.

Participants explored equal opportunities legislation, how to create an inclusive culture in the workplace and how to deal with problematic behaviour and performance management issues, all within the context of managing diversity. Impact brought the learning to life using a variety of methodologies including experiential projects, forum theatre and facilitated discussions.

Impact has now delivered this programme to nearly 100 managers within the Service, and the programme will be rolled out across the entire business.

The programme has been universally well received, giving participants the confidence to manage all their staff and to deal with challenging issues that arise.

Outcomes for the participants:

'The programme has given me the confidence to tackle the problems I had been ignoring because I wasn't sure how to approach them.'

'This improved my confidence in tackling performance issues and reinforced the desirable aspects of performance management.'

Testimonials
See what our customers say about us
Participant
Atos
"Very close-knit, active and competent facilitators. I was surprised many times by the kind of tasks I had to deal with, the way they were implemented, and the creativity that I had to show."
Karen van Loon
Springboard Program Manager, Lendlease Foundation
Lendlease
“Our goal to maintain our connection and build on the great work that we had done has been achieved. The positive impact for Lendlease, our employees and our community partners has made a difference and left a tangible legacy for many of us”
Stephen Mason
Group Finance Director
Sony
"I am writing to say a big thank you for taking the time to give your excellent presentation to HCT’s chief officers. The succinct analysis that you produced of HCT and the challenges of its management team has given us some clear pointers and has focused thought processes. Our Chief Executive, declared the experience ‘Excellent!’.”