About

ING is a global financial institution with a strong European base, offering retail and wholesale banking services to customers in over 40 countries. Impact works with ING as part of their International Talent Programme (ITP), a four-year learning journey that develops talented graduates to become ING's future banking leaders.

Objective

Impact works with ITP trainees to develop their personal skills to complement their academic experience and professional training.
The Personal Skills curriculum delivered by Impact shifts over four years to put the emphasis on trainees to be able to take ownership of their own learning.

Solution

Impact delivers training on the Personal Skills curriculum in line with the ING Orange Code, providing a mix of webinars, online pre-work and face-to-face experiential development at ITP Global Learning Events.

Result

ITP positions ING as a preferred employer and attracts top graduates with the right behaviours and high growth potential.

  • 95% of graduated ITP trainees stay at ING for more than five years
  • 98% score for how empowered participants now feel to own their career