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Coaching for Performance

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Industry
Financial Services
Solution
Coaching
About

St.George Bank is one of Australia's leading retail and business banking brands, serving over 2.6 million consumer, business and corporate customers.

Inline with the bank’s new brand initiative ‘Start Something’, Andy Fell, General Manager of St.George’s Retail Bank is driving an epic journey of transformation. He recognised that this provided a unique opportunity to build leaders at all levels across the business. Impact Australia were initially engaged to create a series of senior leadership and cross-functional team development events aimed at building a high performance culture in the retail bank.

Coaching for Performance is a two-day development program designed to provide people leaders with a mindset and range of highly practical coaching and challenging skills that will help them to grow the capabilities, motivation and commitment of their team members.

“This programme has really ‘started something’. We believe that there is a little dragon inside all of us…and coaching makes the difference when it comes to our people reaching their true potential. Impact have once again delivered.” - Andy Fell, General Manager, Retail Banking

Testimonials
See what our customers say about us
Dirk Anthony
Director Audio and Language Content
SBS
"An overall culture change was needed to ensure that the leadership development solution offered by Impact, gained traction beyond the training days. Management behaviour change is critical to ensuring we are able to retain the right skill base to deliver new services in a rapidly changing media world. Coaching for Success, and its aligned leadership expectations are critical to
improving our managers, therefore our talent and then our service to audiences."
Lisa Sultan
KPI Learning and Development
Kuwait Petroleum
“Training at KPI has undergone a significant transformation to focus more on talent development. Senior KPI managers are closely involved in the programmes and act as observers to provide verbal one- to-one feedback, which greatly benefits the candidates. We also encourage people to take personal responsibility for their individual growth by creating their own development plans and this is achieving high levels of buy in and commitment.”
Paul Clarke
FareShare (community partner)
Diageo
"The opportunity for FareShare to be a community partner and to tune into Diageo’s intellectual capital for the day was fantastic. We got a lot out of it and I’m looking forward to following up on some of the ideas.”