Blog

Every organisation we have ever worked with has a plan. A plan that says something about their aspirations as a business. Some plans are pretty detailed and weighty - lots of graphs with lines...

Explore how fear and internal politics can trap companies in a cycle of stagnation and poor customer service. Learn how shifting focus to genuinely serving customers and breaking free from a self...

All organisations aim to create the conditions through which their employees can give of their best. Yet working out the best way to motivate performance is a challenge we see many constantly struggle...

We hear from Liz Wilson, Senior Consultant at Impact International... For a while now I’ve had the urge to mix people up – to have the long-serving, highly respected experts marvel at the bold ideas...

When it comes to agility, it’s common practice to cast large organisations as being monolithic, unadaptable and slow-moving and smaller businesses as more nimble, fluid and responsive. One is an ocean...

Back in 2010 I attended the BITC (Business in the Community) Work Inspiration launch and was struck by the realisation that it was time to make some serious changes to the way we engaged with local...

In part one of this blog entry on external collaboration we discussed whether it was possible to collaborate with competitors, what the risks are and how best to manage them. Here, in part two, I'll...

Collaboration Part 1: Is it really possible to collaborate with competitors? Current economic conditions place huge pressure on organisations. We are required to constantly innovate ways to produce...

Discover how managers can support team wellbeing by adopting a coaching mindset, fostering positive thinking, and encouraging ownership. Learn strategies to create a resilient and healthy work...