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About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

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Alicja Pietrasz, Marketing Executive
UK
Alicja Pietrasz
Digital Marketing Executive, UK

As a Digital Marketing Executive I am responsible for a broad range of global marketing projects and activities. I believe in Impact's mission, values, methodology and expertise, and I hope that thanks to my work more people around the world will hear about the great changes we make for organisations and their people. I am a nomadic soul and travel often to discover, experience and learn how the world and people differ.

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Andrew Robinson, Impact International
UK
Andrew Robinson
IT Manager, UK

I work in our busy IT department, helping with all things technical. I have often been referred to as a “Button Manager”, if it's got a button, then I manage it! I enjoy working in IT as it allows me to interact with every part of our business all over the world. I am a keen cyclist and enjoy working in our HQ in the English Lake District, a great place for outdoor adventures. I have worked for impact for over 15 years and am very proud of all that we achieve.

Chantana Prapasri, Impact
Thailand
Chantana Prapasri "FG"
Finance and Admin

Since joining Impact Thailand in 2006, I have been more energetic and enthusiastic to come to work. It is the best workplace that I can be myself. Everyday at work is great for me.

Lou McDonald Impact
UK
Lou McDonald
Head of Brand

Sum myself up in a paragraph? There’s a challenge! And maybe a good starting point. I like challenge. I like the challenge of grabbing attention with interesting, useful and relevant marketing. From a new website or re-brand to a sell-out festival, for me it’s all about customer first. I like a physical challenge too, and the challenge of how long I can last without listening to music!

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Sam Egerton
Singapore
Sam Egerton
General Manager, Singapore

An adventurer, I was raised in the UK and have lived and worked in Eastern Europe, Spain and now (since 2012) Asia, where I head up Impact’s Singapore Office. A fierce supporter of the authentic self and advocate for individual growth, I care deeply for my team and clients, wanting them to shine for who they are. I have a keen sense of challenge and adventure, and away from work, you can find me with my young family (usually outdoors!).

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Elena Ceriotti
Italy
Elena Ceriotti
CEO, Executive coach Italy

Find a job you love and you will never work a single day in your live! I do everything from managing the business, to inspiring people and helping clients to develop as sustainable business in which the quality of leadership is crucial. People describe me as a passionate and fast moving person, able to quickly connect to the culture and the needs of each organisation and to co-design powerful solutions. I love adventure which is about saying “yes” to life.

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Alissa Joy
UK
Alissa Joy
Project Manager, UK

Programme Coordinator at Impact. I am based in the Windermere office (UK) and joined the company in 2021. 

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Kathyann Waple Impact
UK
Kathyann Waple
Head of Digital Transformation, UK

I am all about meaningful relationships. I’m good at detail but love the big picture. Business strategy excites me and implementation more so! My role is to head up our digital strategy and take Impact’s experiential face to face practice in to the digital world, strengthening our blended programme work and building digital solutions that serve our clients’ needs in these times of exponential change. I’m a daughter, sister, aunty, wife and mum. I adore sport and adventure, especially cycling, snowboarding, swimming and surfing.

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Marlies Hulshof, Program Manager
Australia
Marlies Hulshof
Program Manager

Every day is a new adventure at Impact. As a Program Manager, I enjoy meeting people from all walks of life in the professional sphere. With my background in marketing, sales, customer service and business administration, Impact has provided an opportunity for me to utilise my communication and organisational skills on meaningful programs. In my spare time, you’ll find me practicing yoga, surfing, travelling, and spending time with friends and family.

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Holly Higham Impact International
UK
Holly Higham
Global Lead, Marketing

My job is to share amazing client stories with the world through integrated marketing campaigns. I love live events and building Impact's community, as well as research and content creation. I live for adventure...and cake!

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Hidehiko Yamada
Japan
Hidehiko Yamada(Pin)
Creative Quality Cotroller, Creator, Japan

“Creator,” a relatively new job in Impact Japan, is a role to generate programmes, programme-tools, marketing tools, sales tools as well as internal-use tools based on new ideas. Although I do not directly work neither with our clients nor participants of our programme, I am always willing to support you all.

Becky Rayner, Impact
UK
Becky Rayner
Account Manager, UK

I love the Lake District, working with people and my role as an account manager. I build and maintain strong, long-lasting customer relationships and ensure successful solution delivery specific to the individual needs of my range of clients. I endeavour always to exceed expectations and go the extra mile in all aspects of my life. Outside of work, I love to travel, food and rugby - which I can normally combine for a perfect weekend away!

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Emaya Rajasegran
Singapore
Emaya Rajasegran
Programme Manager

I enjoy seeing others achieve in their own unique ways; therefore,  consider myself privileged to be a member of Impact's vibrant team. Being a member of an organisation that puts people first and provides worthwhile programs to enable people to take charge of their own development is satisfying. Being out in nature allows me to be in my zen space. I love all kinds of bridges, black-and-white photos, and trains.

Tim Lofthouse Impact
UK
Tim (Lofty) Lofthouse
Support, UK

I support delivery of high quality, safe and challenging programmes and keep the operations infrastructure in a safe and workable condition. I have been lucky to have worked in some amazing places around the world with some amazing colleagues and participants. Working from Base still takes some beating though! When not working I enjoy having adventures with my family, exploring the Lakes and keeping fit by running, climbing and riding my Cyclocross bike.

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Anna Brulińska Impact International
Poland
Anna Brulińska
Head of Consultants, Poland

I am responsible for knowledge management, new solutions and coordinating associates. An active coach, psychologist and psychotherapist, I have over 20 years experience as HR manager with orientation on quality and business-context solutions. I have a broad knowledge about HR processes, policies and tools, verified by implementation. I am a mother of a teenage boy and in my free time I love going to concerts and jazz singing.

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Hannah Irwin - Impact International
UK
Hannah Irwin
Assistant to The Boss, UK

I support the CEO in an exciting and super varied role - from Board meetings to barbecues and everything else in between. An Impacter since 1999, marketer and mum, I have a need to be outdoors every day - no matter what the weather! For me, Impact is a unique place where people matter and my work and life can intertwine through flexible working and trust.

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Karen Jaques Impact International
UK
Dr Karen Jaques
Senior Consultant, UK

I love exploring issues that my clients face and helping to find practical solutions. My other roles include developing Impact’s thinking around leadership and team development, and using systemic perspectives to encourage responsible leadership in business and society. Convincing, articulate and credible as a facilitator, I'm passionate about helping people realise their full potential...including myself! I love ski-mountaineering and any ways to access wild places.

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Goran Kelecic, senior consultant
Poland
Goran Kelecic
Senior Consultant, Poland

I like to do meaningful work, working together with clients to create something new and deeply valuable. The areas of change where I feel I contribute the most with my skills and strong business background are leadership development and agile transitions. I like to challenge myself in many ways, my favorite challenge is climbing high ice covered mountains.

tonka watson
New Zealand
Tonka Watson
Senior Consultant, New Zealand

As a former client, I jumped at the chance to work with Impact in 2002 and pursue my passion for inspiring others to realise their potential. I’m an avid reader and love to incorporate my learning into the leadership development programmes that I deliver; recent topics of interest include applied neuroscience & gender dynamics. Dogs feature widely in my life outside of work.

Alex Dickson
UK
Alex Dickson
Head of Digital Design and Development, UK

I'm fortunate to manage an incredibly talented team of creative and innovative people who design and develop immersive virtual experiential learning solutions for our clients. As a lifelong learner and self-confessed history nerd, I love the opportunity Impact gives me to work at the intersection of learning and technology.

 

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Ellie Taylor, Impact International
UK
Ellie Taylor
Solutions Designer, UK

As a Designer I am focussed on using Impact's experiential learning methodologies to create solutions which enable and sustain behaviour change. Prior to Impact I worked in the public sector where I gained experience in project and relationship management through partnership work with other public bodies and community organisations. I love going on outdoor adventures but I admit to being ‘fair-weather’ (and proud!) so on a wet day you can find me reading by a fire or in the kitchen testing out new recipes.

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Josh Williams, Impact
UK
Josh Williams
Consultant, Australia

I enjoy working with people, teams and organisations to perform to their potential. My outdoor leadership degree, time working in the outdoors and coaching has built a foundation for me which I have had the privilege to build upon for the last eight years at Impact working as part of the delivery team with various clients. I have a keen interest in areas of the business such as leadership development, wellbeing and experiential learning.

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Gabrielle Thorpe, Impact
UK
Gabrielle Thorpe
Project Manager, UK

After living in France and working in the ski industry for 13 years, I decided to move back to the UK, joining the Impact Project Management team. I work on several major global client solutions across industries such as insurance, pharmaceuticals, sportswear and automotive. I build strong working relationships, both internally and externally, to support teams through solution design to delivery.

Carrie Fritz Impact International
USA
Carrie Fritz
Head of Program Management, Americas

I'm passionate about helping those around me grow and develop. I encourage my team to bring themselves into everything they do.  Our diverse backgrounds, experiences and perspectives help us partner efficiently and effectively with colleagues and clients.  As a traveller at heart, I’ve visited 31 of the 50 US states, 14 countries and 8 Caribbean islands. I love experiencing new cultures, enjoying the great outdoors and trying local cuisine.

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