Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.
Meet the team
Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.
With nearly 18 years in the retail industry, I held roles such as sales, store manager, trainer, and area manager. These experiences taught me that when people grow, organizations grow. Supporting others made me reflect on my own growth and whether I still had something to offer. To challenge myself, I moved into a new industry. Now, I work to create training experiences that resonate emotionally and leave a lasting impression—while continuing to grow with my clients.
Having the job title 'analyst' means that I've been lucky enough to get involved in a wide range of projects both internally and working with clients. I love helping people get the most out of the tools they are using, making processes as efficient as possible and understanding data – all of which is part of my work every day. Outside of work, you’ll usually find me in the Lake District somewhere with my family.
I support the set up and administration related to the end-to-end implementation of client solutions in the UK and worldwide. I am an organised and passionate team player and I enjoy working as part of the various Client Service Teams who manage our clients. Not originally from the Lake District, I feel very lucky to now live and work in such a beautiful place in the UK. I love spending time with my friends and family and keeping fit.
Father of three, happily married to one, and manager of some, I love numbers and sales, but I also like to ideate, design and deliver challenging programmes, either in training or consultancy. In Impact for more than 15 years, I still very much enjoy the consultancy process, especially account and client management. At work, I am acknowledged (and sometimes blamed) for dreaming big and joking a lot!
My coaching & facilitation expertise builds on a strong foundation of 20+ years in senior management positions including global and regional roles. I guide leaders to their peak potential and help enhance their professional and personal impact. I grew up in India and then studied and worked in Switzerland for 23 years before moving to Singapore. This has helped me successfully bridge Eastern and Western thinking, with an in-depth understanding of both cultures. I am an avid reader and love to spend time in nature and travel.
As a Project Manager I am responsible for the end-to-end implementation of our client solutions by managing and coordinating the client service teams. During my time at Impact I have worked with a broad mixture of clients and participants ranging from graduates to senior leaders. In my free time I enjoy spending time in the Lakes, planning my next holiday and spending time with friends and family.
Joining Impact was one of the best decisions I have ever made. I am responsible for digital enablement and transformation across our global business, data protection programmes, amongst others. I really love the culture at Impact as it is very people-centric, focus driven and a dynamic workspace. Outside work, you will find me playing badminton, swimming, taking long drives and hanging out with friends.
Working with Impact allows me to cross-germinate ideas and learnings between clients globally. In an ever-changing, dynamic business environment, I promote everyone to be designers of possibilities.
My area of focus is “Sustainability and Responsibility”, and I am passionate about using my years-long experience from the non-profit sector in my present job. In addition to that, I support the team in any other possible way – in translations, formatting documents, gathering data, and communication with associates. I love biking, backpacking and vegan cooking.
After years of being a client and fun of Impact, I became part of this amazing community. My extensive professional experience in HR, across various roles and industries, proves invaluable in conversations with our clients. At Impact, as an Account Manager, I embrace the essence of lifelong learning, discovering something new every day 😊 Personally, I have a passion for traveling, reading, and forest walks.
Asia Lead - Solutions & Practice
I love what I do! Each day is so different and brings challenges, interactions, and rewards. In my different roles I get to lead, mentor, coach, create solutions, and deliver life-changing experiences. I’m lucky to be surrounded by amazing colleagues - whom I get to call friends. I relax by spending time in nature – usually with my loving family but with the occasional solo adventure as well!
A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!
I design, develop and manage solutions for key clients. I am passionate about helping people and businesses be at their best through practical and personal change. I love bringing innovative and challenging ideas to my work. I get my energy from time with my gorgeous family, my exciting work and my personal passion for sport and adventure.
At 21 I had my first day of work at Impact in the stores... I am still making up for everything that happened that week. My passion is in sports coaching and development. My journey with Impact has taken me traveling around the world where I continue to meet and work with many amazing people. I am a big family man, and love surrounding myself with the best of company. If I am not herding terrifying highland cattle, I’ll be playing rugby or baking sponge cakes.
Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings. I use my photos to tell stories of myself, amazing people that I’ve met and inspiring places that I’ve been to.
When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.
I like to do meaningful work, working together with clients to create something new and deeply valuable. The areas of change where I feel I contribute the most with my skills and strong business background are leadership development and agile transitions. I like to challenge myself in many ways, my favorite challenge is climbing high ice covered mountains.
An adventurer, I was raised in the UK and have lived and worked in Eastern Europe, Spain and now (since 2012) Asia, where I head up Impact’s Singapore Office. A fierce supporter of the authentic self and advocate for individual growth, I care deeply for my team and clients, wanting them to shine for who they are. I have a keen sense of challenge and adventure, and away from work, you can find me with my young family (usually outdoors!).
I lead the overall relationship with our clients, working closely with them and our brilliant Impact team to build powerful solutions to their most pressing challenges. I’m a bit of an oddity - an Aerospace Engineer by training and experience who, for the last 20 years, has found my passion in helping others thrive at work. I‘m based in Chicago with my wife, and when not running on the lakefront, I’m probably wrestling with an ornery cat.
I joined Impact in 2014. My current role in finance allows me to connect with and support many colleagues across the region. My work has been enjoyable and worthwhile as I am able to contribute locally & regionally. I find Impact is a good place to work as there is a flexibility and work life balance. Working with a diverse team is fascinating. It is a place where you can be yourself and unique.
I am a Program Manager located in the heart of Texas. My favorite part of my role is interacting with so many different people daily while building and carrying out a variety of client-specific programs. Every day, I learn something new, and it excites me to continue growing in my position. When I am not working, you can find me dancing, rewatching Friday Night Lights, traveling, and spending time with my friends, family, and dogs!
I have spent my career exploring, researching, teaching, coaching and practising leadership skills. I love working with individuals and groups to tackle hurdles and develop strategic initiatives. When I am not designing programs, I like to spend time with my son and my husband building forts out of driftwood or laughing with friends in the beautiful pacific northwest.
Over the past 16 years at Impact I've worked around the world with some truly wonderful people. I've been the lead facilitator on many large-scale initiatives focused on developing leadership capability, high performing teams and coaching. I love the outdoors, and spend many hours at the beach with my wife and daughter.
I came to Impact as an Intern in 2023 and here I am again in 2025! That’s because Impact is a great place to learn and the people are even better. Impact’s mission to help people learn and grow is something that resonates with me deeply. My educational background is in mass communications with specialties in PR and advertising. I’m the liaison between our marketing and business development team and my job is to enhance our digital marketing and BD function. In my free time you can find me surfing out on the waves (usually wiping out), horseback riding, or behind a guitar and a microphone.
The leadership playbook: executive summary
2025 Training Industry Top Training Companies Lists: Leadership Training
C-level leaders on navigating complexity
Frontline leadership program for Orica
Podcast: Is BANI the new VUCA? with Jamais Cascio
Empowering transformational change through leadership with Charter Manufacturing
Impact is a 2026 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 16th consecutive year.
Impact won the gold award at the Chief Learning Officer 2025 Learning in Practice Awards for Excellence in Partnership. This recognises our support of Bristol Myers Squibb in implementing a learning and development programme.