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About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

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Alicja Pietrasz, Marketing Executive
UK
Alicja andPietrasz
Digital Marketing Executive

As a Digital Marketing Executive I am responsible for a broad range of global marketing projects and activities. I believe in Impact's mission, values, methodology and expertise, and I hope that thanks to my work more people around the world will hear about the great changes we make for organisations and their people. I am a nomadic soul and travel often to discover, experience and learn how the world and people differ.

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Chantana Prapasri, Impact
Thailand
Chantana andPrapasri and"FG"
Finance and Admin

Since joining Impact Thailand in 2006, I have been more energetic and enthusiastic to come to work. It is the best workplace that I can be myself. Everyday at work is great for me.

Elena Ceriotti
Italy
Elena andCeriotti
President, Executive Coach

Find a job you love and you will never work a single day in your live! I do everything from managing the business, to inspiring people and helping clients to develop as sustainable business in which the quality of leadership is crucial. People describe me as a passionate and fast moving person, able to quickly connect to the culture and the needs of each organisation and to co-design powerful solutions. I love adventure which is about saying “yes” to life.

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Fiona Sheen
UK
Fiona andSheen
Account Manager

Customer Service and relationship management are my main focus and passion in all that I do. I enjoy thinking through solutions, working in partnership with my clients and team at Impact to achieve the best possible outcomes. I also enjoy developing long lasting professional customer relationships. Out of work I enjoy spending time with my two dogs and exploring the Yorkshire Dales which are close to my home as well as baking the odd cake or two.

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Ignazio Raimondo
Italy
Ignazio andRaimondo
Senior Consultant and Account Leader

I deal with account management and sales development for Impact Italia and I enjoy delivering some of our programmes a lot. I am an Impact enthusiast and my brain is always looking for new ideas to bring the value of our fantastic brand to the market. You can find me at the office, on my Vespa on the streets of Rome, on my BMW bike surfing the best routes of the world! Do you want serious and reliable references? Ask my wife and my 6-year old twins.

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Ava Gayowski
USA
Ava andGayowski
Business development & marketing coordinator

I came to Impact as an Intern in 2023 and here I am again in 2025! That’s because Impact is a great place to learn and the people are even better. Impact’s mission to help people learn and grow is something that resonates with me deeply. My educational background is in mass communications with specialties in PR and advertising. I’m the liaison between our marketing and business development team and my job is to enhance our digital marketing and BD function. In my free time you can find me surfing out on the waves (usually wiping out), horseback riding, or behind a guitar and a microphone. 

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Geraldina Sordi
Italy
Geraldina andSordi
Consultant and Facilitator

Since I've joined Impact, I feel like my professional development grew exponentially. I feel very empowered by the company and by the values we bring each day into work. My goal is to learn how to best support our clients in every step of a consulting journey, as well as my colleagues, bringing a real change to the process. As a way to recharge I love to take long walks with my dog. My favourite sport is to hang out with friends, especially if in foreign countries!

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Alissa Joy
UK
Alissa andJoy
Project Manager

Programme Coordinator at Impact. I am based in the Windermere office (UK) and joined the company in 2021. 

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Magdalena Goc-Ryt, Consultant
Poland
Magdalena andGoc-Ryt
Senior Consultant

Life is a path everyone makes on their own, but what happens if it crosses someone else’s? As a trainer and facilitator for over ten years, my focus has been on supporting people to untangle the complexity of communication and cooperation, and build a path that gives room to everyone in the team, in a variety or organisational structures. In my free time I love venturing outdoors with my husky dog and noticing the subtleties of nature.

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Phil Poole, Impact International
UK
Phil andPoole
Global Safety Advisor

I’ve been working at Impact for over 30 years and now advise on Safety. It’s a demanding job, but Impact also allows me time to have my own adventures. I am a qualified International mountain guide and run yearly expeditions to East Greenland. These experiences give me a healthy dose of “on the edge” experiences, helping me to sharpen my skills and foster a common sense approach to safety matters. There's always something different to give advice on.

Detlef Eigenbrodt
Italy
Detlef andEigenbrodt
Senior Consultant and Facilitator

I love to lead development. Development of reflection, knowledge and conviction. Personal and individual. Development of values, attitudes, performance and decisions. For a better understanding of People and for a greater invest into the worlds future.

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Daniel Osborn
UK
Daniel andOsborn
Business Data Analyst

Having the job title 'analyst' means that I've been lucky enough to get involved in a wide range of projects both internally and working with clients. I love helping people get the most out of the tools they are using, making processes as efficient as possible and understanding data – all of which is part of my work every day. Outside of work, you’ll usually find me in the Lake District somewhere with my family.

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Senior Director - Client Services, Americas
USA
Martin andSmith
Senior Director - Client Services

I lead the overall relationship with our clients, working closely with them and our brilliant Impact team to build powerful solutions to their most pressing challenges. I’m a bit of an oddity - an Aerospace Engineer by training and experience who, for the last 20 years, has found my passion in helping others thrive at work.  I‘m based in Chicago with my wife, and when not running on the lakefront, I’m probably wrestling with an ornery cat.

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Arianna Bianchi
Italy
Arianna andBianchi
Consultant and Facilitator

As a consultant, I hope to be a catalyst for change, helping others to discover what their real needs are. Empathy, curiosity, creativity, organisation and strong sense of duty are the things that most characterise me. I love the adventure and the discovery of travelling, organising outdoor trips with friends in close contact with nature… But also sharing a gin lemon or a barbecue at home is not so bad!

David Williams, Impact International
UK
David andWilliams
The Boss!

I co-founded Impact in 1980 to explore adventure and experiential learning in people development. It worked! We now inspire and develop people worldwide. Shared values, a common purpose and a spirit of adventure bind us together. With over 200 colleagues working in the UK, Europe, America and Asia Pacific, we have a solid reputation for enabling clients to build leadership capacity and navigate complex change. To stay grounded, I rear rare breed cattle and sheep.

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Erica Partelli
Italy
Erica andPartelli
Senior Consultant and Head of Operations
As a consultant in Impact I like to bring fresh perspectives, energy and curiosity to the problem solving process. With a strong organisational psychology background and an drive for project management, I work with genuine passion for innovation and for the opportunities that the digital transformation is offering. My main passions include travelling, swimming and playing board games.
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Claire Hewick, Impact
UK
Claire andHewick
Support

I was an associate for Impact for 21 years before becoming part of the full-time team. I love the sense of fun, friendship, camaraderie and the way Impact works. Oh, by the way I’m on the Technical Support Team – ropes and boats, programme design and logistics and lots of other things too. I love my job, get loads of out of it, meet lots of amazing people and learn new things all the time – how lucky am I?

Marjolein Smith
UK
Marjolein andSmith
Graphic Designer

Born in the Netherlands, I aim for simplicity, clarity and efficiency in my designs and processes. I appreciate Dutch, German and Swiss designs for their geometric boldness and witty solutions as well as the minimalism and sense of calm in modern Japanese design. To soothe my creative brain, I put on my running shoes and head for the beautiful hills that surround me to rediscover my peace and tranquillity.

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Anna Ziółkowska
Poland
Anna andZiółkowska
Senior Consultant

I am happy to be responsible for creating and implementing new solutions as well as taking care of our clients and delivering adventurous programs. I see my purpose as working with people to help them be more aware of their power and inner wisdom and therefore to make our organisations and communities stronger. I get my energy from time with my gorgeous family, biking, reading in a hammock, listening and dancing to the music.

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Hisae Hashimoto, Impact International
Japan
Hisae andHashimoto(Sae)
Facilitator

I provide inspiring opportunities for leaders to explore possibilities in expanding sustainable business and organisational development. As a staff support manager I have been leading operations such as talent acquisitions. Supporting others and organisations to expand their full potential is my passion. I enjoy ensuring we have a unique workplace where we can maximise potential and strengths. I love climbing mountains, hot springs and good organic foods.

Dean Mounsey Impact
Australia
Dean andMounsey
Country Manager

I'm surrounded by gifted people who do anything for each other - I mean anything. I find this very humbling. Two decades at Impact have taught me the value of compassion, loyalty, striving for excellence in everything you do and always getting back up when you fall down. This has helped me gently hold that most elusive of holy grails, true meaning at work. I love and am gratefully centred by my wonderful family. I seek adventure wherever I can and love being high up in mountains.

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Mark Quest, Impact International
UK
Mark andQuest
Consultant

I’ve worked in learning and development since 2000 across a broad range of sectors. I always enjoy the challenge of identifying participants needs and matching the environment, task and conversation to help create meaningful and long lasting learning. Outside of work, you'll find me exploring the outdoors with my family, be that on bikes, in canoes, rock climbing or even exploring underground; we love the challenges that adventure brings to our lives.

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Molly Shrimpton, Impact
UK
Molly andShrimpton
Content Editor
Having joined the business in 2019, I work as part of the marketing team, creating and editing written content for the Impact blog. I currently work part-time whilst I study for a PhD in the environmental humanities. Outside of work, I love fell walking, outdoor swimming, learning about conservation, and going on adventures with my crazy dog!
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Fabio Gabbiani
Italy
Fabio andGabbiani and
Senior Consultant and Key Account Leader

With over 26 years as L&D and Internal Communication manager in large multinational companies, I’ve developed deep knowledge in consulting roles, building trusting relationships with all levels of an organization, implementing complex projects. I love my job, the countryside, animals and sports.

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Leadership

The leadership playbook: executive summary

Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.

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Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

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Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

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Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program designed to help frontline leaders develop foundational and practical skills to be more effective in current

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Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

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Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

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Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

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AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

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