Team Performance Model

A diagnostic that drives meaningful change

High-performing teams don’t happen by accident. As expectations rise and environments become more complex, even strong teams can find themselves misaligned, stuck, or underperforming.

Impact's Team Performance Inventory™ (TPI) helps you understand what’s really going on beneath the surface. Instead of relying on assumptions or fragmented feedback, it reveals the patterns, behaviours and dynamics shaping how your team works — and how it performs.

Every team’s challenges are different. That’s why development should start with clear, shared insight.

The TPI is an online diagnostic completed by all team members, capturing their perspectives across the core drivers of performance. It combines quantitative ratings with qualitative input to create a rich, evidence-based picture of how your team operates.

The result is more than data. It’s a powerful foundation for focused conversations, better decisions, and targeted development—ensuring time and investment are directed where they will have the greatest impact.

A proven model for team performance

The Team Performance Inventory™ is built on Impact’s Team Performance Model, developed through decades of experience working with teams across industries and contexts.

It provides a structured way to assess the factors that most influence how teams align, collaborate and deliver — helping you move beyond symptoms to address the root causes of performance.

Team performance is shaped by six interconnected domains. Together, they provide a comprehensive view of how your team thinks, behaves and delivers, and where to focus to unlock improvement.

External Alignment - the team's understanding of internal and external stakeholder expectations and needs.
Unified Purpose - the collective understanding of why the team exists and what it intends to accomplish.
Agreed Approach - team alignment around the way in which the team’s work is done.
Quality Conversations - collective trust in the capabilities and competencies of team members. The team's ability to leverage diversity of thought and manage conflict.
Effective Relationships - the respect, emotional trust, and psychological safety that exists on the team.
High-Performance Mindset - the commitment required to continuously evolve and improve as a team while developing the individual skills of team members.

From insight to impact

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Using the TPI creates immediate clarity and momentum. It enables teams to:

Identify strengths to build on and gaps to address
Focus development on what will make the biggest difference
Strengthen alignment, trust and shared ownership
Build a stronger sense of connection, learning and belonging
Take practical steps towards sustained high performance

The value of the TPI lies not just in what it reveals, but in what you do with it. We work alongside you to turn insight into action —designing customised solutions and experiences that shift behaviour, strengthen capability and embed lasting change.

Ask us about TPI