Skip to main content
About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

change
Marlies Hulshof, Program Manager
Australia
Marlies andHulshof
Program Manager

Every day is a new adventure at Impact. As a Program Manager, I enjoy meeting people from all walks of life in the professional sphere. With my background in marketing, sales, customer service and business administration, Impact has provided an opportunity for me to utilise my communication and organisational skills on meaningful programs. In my spare time, you’ll find me practicing yoga, surfing, travelling, and spending time with friends and family.

Linkedin Icon
Warangkana Posinsomwong
Thailand
Warangkana and(Lek) andPosinsomwong
Asia Pacific Finance Director

I'm based in Thailand, a country of beautiful islands, good food and nice people. I have a lot of fun working with people around the world. I have more than two decades of international finance and accounting experience. My real challenge is working with Inland Revenue offices in different countries! I love to explore the world through reading and travel and one day wish to have a little cafe where people can sit and have a coffee or few drinks and craft together.

Linkedin Icon
Rafal Kamilski, Impact International
Poland
Rafal andKamilski
Operational Manager

I am responsible for our support team and coordinating the Warsaw office. I project manage, which includes monitoring facilitation, communicating with partners, background logistics and managing course equipment for our fantastic experiential projects. Since joining in 2005 my role has developed through office manager and H&S advisor. I love what I do and the people I work with. Personally, I am getting to know my young son and understand his world. Life is a journey.

Linkedin Icon
Andy Dickson, Impact International
UK
Andy andDickson
Head of Global Customer Solutions Development

I have spent my working life helping organisations, teams and people to be the best that they can be. I believe in the power of expertly designed and facilitated experiential learning and the exciting potential that lies within every person given the right opportunity. In my work I believe that managers and leaders have a responsibility to ensure work is exciting, fulfilling and aspirational for the people working in and with their organisations.

Linkedin Icon
Jessica Cucco
Italy
Jessica andCucco
Senior Consultant and Executive coach

With over 25 year experience working as a Consultant and Executive Coach specialized in People Management and in topics related to organizational development, I had the chance to come across Impact after  an International experience in UAE and South Korea. Living abroad I got familar with different cultures and change. Coaching people along their transformational journey, supporting organizations throughout change is what really matters to me, my job!

Gianna Ruffo
USA
Gianna andRuffo
Program, Manager

As a Program Manager at Impact, I get to utilize the communication and organizational skills gained from my 6 years of customer service experience and owning my own business. My favorite aspect of the role, is seeing a program be designed and developed over time, come together in the end. In my free time, you will find me cooking, hiking, painting, or playing with my dogs! 

Vesna Lorenc, Senior Consultant
Poland
Vesna andLorenc
Senior Consultant

I have been supporting people in communication for 20 years. Initially as a consultant and currently as a trainer, coach, and mediator. I am passionate about people and the complexity of human nature, and like to help tame this complexity for a specific purpose. Socially involved, I'm also a mother of three. Between all this, I find balance in meditation, yoga and nature.

Aleksandra Luboińska
Poland
Aleksandra andLuboińska
Senior Consultant

Since joining Impact in 1999 life became very interesting for me! I am meeting fascinating people every day, I am privileged to peek into their daily challenges and successes. Executive teams, line managers, and employees - I love to have a full picture, and inspire them to make their lives easier, less stressful, more productive or simply more fun! I couldn’t ask for a better job. 

Linkedin Icon
Sara Baranzini, Impact Italia
Italy
Sara andBaranzini
Senior Consultant and Executive coach

I have experience as an HR Manager in multinational and Italian companies, managing L&D, recruitment, employees relations, coupled with across-the-board experience in consultancy projects on those subjects. Since 2013 I have been supporting organisations to change with a focus on learning and development with main focus on leadership, individual effectiveness, business coaching and change management.

 

Linkedin Icon
Erica Partelli
Italy
Erica andPartelli
Senior Consultant and Head of Operations
As a consultant in Impact I like to bring fresh perspectives, energy and curiosity to the problem solving process. With a strong organisational psychology background and an drive for project management, I work with genuine passion for innovation and for the opportunities that the digital transformation is offering. My main passions include travelling, swimming and playing board games.
Linkedin Icon
tiko chung
Australia
Tiko andChung
Programme Coordinator

I support the program deliveries and administration for the Australian team. Working with this positive and fun team allows me to grow constantly. Prior to Impact, I had 12-year experience in events management within the hospitality and education sector. Growing up in Hong Kong, the food paradise, I am a foodie and enjoy exploring the world of food and beverages.

Doug Greenhough, Zinco
UK
Doug andGreenhough
Head of Learning Tech

I love both learning and technology, so leading Impact’s learning tech R&D is a fantastic gig. Technology can sometimes feel in conflict with the humanity we seek to serve, but thoughtful application of tech immerses us in challenging experiences, brings us closer together and helps us to learn the most important, most human skills. My approach to learning tech (and life, for that matter) echoes Impact’s practice: experiential and human-centred.

Linkedin Icon
Haruka Maruyama (Maruko)
Japan
Haruka andMaruyama(Maruko)
Assistant Manager, Planner

Working as a planner at Creative and Marketing Department since 2019. Before Impact, my career was mainly on the position of sales and marketing at the bank and advertising agency. My focus is on the capacity building for both individual and team. Virtual team building is one of the fatal themes because I am working as a full remote member. I love traveling around the world with my backpack and enjoying beautiful local delicacies!

Sarah Osteen
USA
Sarah andOsteen
Senior Consultant

I have spent my career exploring, researching, teaching, coaching and practising leadership skills. I love working with individuals and groups to tackle hurdles and develop strategic initiatives. When I am not designing programs, I like to spend time with my son and my husband building forts out of driftwood or laughing with friends in the beautiful pacific northwest.

Linkedin Icon
Vicki Percival Impact
UK
Vicki andPercival
Account Manager

My role is to create and sustain positive client relationships and ensure the successful implementation of global programmes. I work in partnership with my clients to develop customised solutions using our innovative approach to leadership. After living in different parts of the world, I love being back in the Lakes. I spend most of my time indulging in great food with friends and exploring the beautiful place I get to call home.

Linkedin Icon
Marta Lamberti
Italy
Marta andLamberti
Senior Consultant and Facilitator

Hi! I am an occupational psychologist, coach and trainer! I have been working for over 20 years to help companies develop and enhance their greatest capital, their people! I met Impact many and many years ago, and I am still proudly part of it! In my spare time I am a theatre actress, a traveller, but above all... a mum!

Manny Larenas
USA
Manuel and(Manny) andLarenas
Senior Consultant

I am devoted to applying theory, practical application and innovation to people development. As a lead designer and facilitator with 10+ years of experience, I deliver custom client solutions globally. My insatiable curiosity stays satisfied by reading, researching and exploring the world. I love the culinary arts, and although I enjoy cooking, my passion is simply being the consumer of freshly made, delectable dishes. 

Linkedin Icon
Lou McDonald, Impact
UK
Lou andMcDonald
Head of Brand

Sum myself up in a paragraph? There’s a challenge! And maybe a good starting point. I like challenge. I like the challenge of grabbing attention with interesting, useful and relevant marketing. From a new website or re-brand to a sell-out festival, for me it’s all about customer first. I like a physical challenge too, and the challenge of how long I can last without listening to music!

Linkedin Icon
Courtney Henderson
UK
Courtney andHenderson
Software Developer

I’m Impact’s resident back-end developer; working to build robust, efficient, and reliable systems to underpin our experiential learning platforms. I take pride in collaborating with like-minded individuals who share common interests and values, collectively unlocking each other's full potential. As a Lake District native, I feel a strong connection to the area in which Impact is headquartered and have seen first-hand the local and global effect that Impact achieves.

Linkedin Icon
Joe Dickson
UK
Joe andDickson
Business Development Executive

Since joining Impact in 2019, I've had the pleasure of working in the Business Development team, supporting our global BD teams with Lead Management. My passions lie in the outdoors, sports and surrounding myself with great people. Outside of work, you'll find me pottering around the Lake District fells on my mountain bike.

Linkedin Icon
Annie Tan, Regional Account Director
Singapore
Annie andTan
Regional Account Director

As an avid explorer of adventure and lover of cultures, I’m glad to have found my home base with Impact. My role is all about sparkling curiosity, connecting values, and empowering lives through meaningful work, passion, and fun! Coffee and Tea are my best friends, and I love taking road trips on bikes and capturing candid moments of people and food! You can always find me in the biography section of any bookstore!

Linkedin Icon
Ethan Brown
UK
Ethan andBrown
Accounts

I work in accounts at Impact. I am based in the Windermere office (UK).

Simon Brown
UK
Simon andBrown
Accountant

AKA Bloodaxe. I am an accountant at Impact. When I am not at work, I enjoy spending time with my family, cycling and heavy metal. Not all at the same time, though – that’d be dangerous.

Dileepan Dhanasekaran
Singapore
Dileepan andDhanasekaran
Digital Business Support Analyst

Joining Impact was one of the best decisions I have ever made. I am responsible for digital enablement and transformation across our global business, data protection programmes, amongst others. I really love the culture at Impact as it is very people-centric, focus driven and a dynamic workspace. Outside work, you will find me playing badminton, swimming, taking long drives and hanging out with friends.

Linkedin Icon
Leadership

The leadership playbook: executive summary

Get hands on with our interactive leadership playbook, shaped by 45+ years' experience working with some of the world's biggest organisations.

Read the article

Leadership
News

2025 Training Industry Top Training Companies Lists: Leadership Training 

Training Industry, known for its independent and rigorous assessment of the training marketplace, has recognized Impact as a Top 20 Leadership Training Company for the 15th consecutive year.

Read the article

Change
Innovation & Creativity
Leadership

C-level leaders on navigating complexity

Discover what it means to lead in today's global business environment through our insightful eBook.

Read the article

Emerging Talent
Transformational Leadership

Frontline leadership program for Orica

A 12-week blended program designed to help frontline leaders develop foundational and practical skills to be more effective in current

View Case Study

Change
Digital & Technology
Leadership

Podcast: Is BANI the new VUCA? with Jamais Cascio

Jamais Cascio created the BANI framework in 2018 and six years later, Impact is the first UK/US based organisation to invite him to speak about it. In this podcast we explore what BANI is and how...

Listen to the Podcast

Change Management
Transformational Leadership

Empowering transformational change through leadership with Charter Manufacturing

Charter Manufacturing’s multi-award-winning programs have produced leaders who are enabled to be agile and lead transformational change.

View Case Study

Our awards

Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.

2025 Training Industry Top 20 Leadership Training Company
Top 20 Leadership Training Company 2025

Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year. 

More about the awards (opens in a new tab)
AITD 2025 award finalist
AITD Excellence Awards 2025

Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).

Read the case study (opens in a new tab)