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Executive Leadership Development Program at UBS

Coniferous forest by the water


UBS Wealth Management and Business Banking is the world’s leading wealth manager, as well as the market leader in Switzerland in retail and commercial banking. Impact worked to develop executive key talents through a unique leadership learning experience, aligned with UBS's values and challenges.


Following an intensive organization-wide dialogue, ‘Leading for Growth’, which set a compelling leadership agenda, the ‘Executive Leadership Development Experience’ was initiated to give selected executive key talents the opportunity to improve their personal leadership impact.

Executive key talents are already at executive director or managing director level with long-standing line manager experience. The program objectives were for them to:

  • Systematically identify their strengths and areas for development
  • Maximize their individual potential as a leader
  • Work on personal leadership challenges 
  • Receive ongoing coaching over the period of a year as they follow this development path.

Impact worked in close partnership with the UBS Learning & Development Centre team in Zurich to design a unique learning experience that formed the centrepiece of a one-year development path.

At the heart of the development was a three-day learning retreat, designed to provide individuals with an accurate snapshot of their current leadership effectiveness through a challenging experience and intensive feedback from experienced managers in the bank, peers and external coaches.

Participants experienced a sophisticated, exciting and challenging leadership simulation built around the real challenges of the business, growth, dynamics in an emerging market, client-centric approach and the need for an integrated business model. During the simulation, participants dealt with crises and deadlines in real time, culminating in a strategy and leadership dialogue with a member of the UBS Group Managing Board and a presentation to a fictional client delegation - headed up by a world famous actor!

The learning experience concluded with a contrasting period of self-reflection in a Benedictine monastery.

What came after the learning retreat was most important... structured feedback on the leadership competencies demonstrated, a development plan with their line manager, ongoing coaching sessions with their executive coach and the opportunity to be observed in action by a fellow participant on a leadership job-shadowing experience.


'What we especially appreciated in working with Impact was having a truly experienced design partner who dared to ask relevant questions about the main strategic agenda of our firm.

This ensured that we came up with a highly elaborate and very real development platform on which the participants were facing UBS business dilemmas and really needed to take on leadership.

Our executive key talents certainly enjoyed the highly challenging three days and we are convinced that it will help them on their way to becoming the top leaders of tomorrow.'

Patrick Wolf, Key Talent Leadership Development

See what our customers say about us
CPP Investments
‘Innovative, impactful, instigated new thinking and reflections.’
Barbara Fuchs
Vice President, PGIM Talent Management
“Six cohorts into the programme and I could not be more optimistic about the capability of our PGIM leaders to take us into the future.” 
Michelle Blieberg
Managing Director & Global Learning Officer
"Working with Impact can best be described as both enjoyable and an ideal partnership. We found them to be extremely creative with some of the most unique experiential learning available. Perhaps most importantly, we learned from and greatly admired all of their global staff. We found them to be flexible, insightful and extremely caring, committed to the personal development of our staff."