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Innovation & Creativity
Sustainable Innovation

Impact retains EcoVadis gold rating for sustainability practices

Impact’s sustainability performance for 2023 ranks among the top 5% of companies independently assessed by EcoVadis. Impact has retained gold in EcoVadis’ sustainability ratings for the fifth year...

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Change
Innovation & Creativity
Leadership
Sustainable Innovation

To disrupt or to be disrupted?

Andy Dickson is a senior consultant and global customer solutions manager at Impact UK Leadership in service to humanity Mark Twain said: ‘ The two most important days of your life are the day you are...

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Adventure
Change
Leadership
Wellbeing & Personal Development

The advice leaders would give their younger selves (part 2)

What's the best piece of advice you'd give yourself? At the end of each of our leadership podcasts, we ask our guests: 'If you were starting over, what's the best piece of advice you'd give yourself?'...

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Change
Innovation & Creativity
Leadership
Sustainable Innovation

To disrupt or to be disrupted?

Andy Dickson is a senior consultant and global customer solutions manager at Impact UK Leadership in service to humanity Mark Twain said: ‘ The two most important days of your life are the day you are...

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Sustainable Innovation

Demystifying sustainability jargon

What does it all mean? Faced with multiple accelerating environmental, social and economic crises, at this point most of us understand the case for change. And most of us want to act. But for business...

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Change
Digital & Technology
Leadership

AI vs. leadership coach: Who can help you develop your leadership skills?

Written with Cassie Cuppek , senior consultant at Impact Americas. We thought it would be interesting to pitch ChatGPT against one of our consultants, Cassie Cuppek, asking them both the same question...

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Sustainable Innovation

The Regeneration Game

The Regeneration Game is a lively learning experience that encourages participants to reflect on their impact on the world – on both an individual and organisational level. The intensifying...

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Change
Innovation & Creativity
Leadership

How to solve complex problems

Scott Rose is general manager of Impact UK Where to start? Sometimes, you just know it’s not working. The problem is you don't know why. The clues on the surface can be very clear: disengagement, poor...

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Change
Innovation & Creativity
Leadership

BANI: What is it and how can it help us?

Molly Shrimpton is a research and content writer at Impact. BANI: The new VUCA? For decades, VUCA has been used as an acronym to refer to conditions of volatility, uncertainty, complexity and...

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Change
Teams

The two principles and three practices of building human-centred organisations

“Work is about a search for daily meaning as well as daily bread, for recognition as well as cash, for astonishment rather than torpor; in short, for a sort of life rather than a Monday through Friday...

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Teams

How to have challenging conversations

What should you be talking about? That challenging conversation you’ve been meaning to have… Jonathan Stevens , Head of Client Solutions, explores below. Are you avoiding a challenging conversation...

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Management Development

Confronting the need for confrontation

Karen Jaques is a Senior Consultant at Impact UK. Below she looks at the challenges of challenging and offers some quick tips. One of the hardest skills to acquire as a manager is that of skilfully...

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Change

Human-centred organisations: what they are, why we need them and how to be one

You can download the whitepaper here The pandemic has taught us two important lessons. The first is that radical change at scale and speed is possible. The second is that the thing that is most...

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Coaching

Changing the team dynamic: Becoming a leader who coaches

Let’s imagine that you are excited to add coaching into your repertoire of leadership actions, but your fast-paced team is not used to being coached; on the contrary, they are used to you giving them...

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Change

Are you an influencer or an awareness raiser?

I recently taught a class on negotiation. Something the group really engaged with was the idea of having empathy for the counterpart. There are many benefits to this behaviour: gaining insight into...

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Change

Cutthroat Kitchen and unconscious bias

Unconscious bias may seem like an old issue, but it is still an everyday challenge for women and many other groups of people in the corporate world. To ignore it is to risk hindering leadership...

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Leadership
Teams

Five tips for communicating under pressure

The ability to communicate effectively in the workplace is fundamental for business success, but it can be harder to achieve than we think. Too often, messages are misunderstood, intentions are...

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Digital & Technology

Four principles for designing digital learning technologies

The pandemic has become known as ‘the great accelerator’ of digital transformation. Lockdowns have sparked an increase in contactless payment, robotic delivery systems, and online shopping and...

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Wellbeing & Personal Development

Finding balance in times of change

I have come to realise that I appreciate balance in my life. Not just the staying upright sort of balance – although that is also important – but the sort of balance that ensures that the different...

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Leadership

Storytelling: A crucial leadership skill

How the art of storytelling can be harnessed to effectively motivate and engage talent Our life is full of stories: stories of what we have done or of what we are about to do. Our nations are built...

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Wellbeing & Personal Development

Seven ways to incorporate walking into working

A growing body of evidence demonstrates the clear physical and psychological benefits that spending time in the natural world has for human wellbeing. From improved memory, concentration, and...

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Change
Digital & Technology

Digital technology and the democratisation of learning

In the midst of the global challenges that we currently face, it can be difficult to feel optimistic about our ability to act collectively and at the speed and scale necessary. So, what can we do...

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Leadership

The power of conversation

Andy Dickson has been managing people, teams and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year of working here. In this...

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Leadership

How agile are you?

At Impact, we believe that leadership agility is: The ability to react quickly with adaptive and decisive leadership action to address real-time challenges in your environment successfully. Developing...

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Leadership
Teams

Team management in a hybrid working model

Hybrid working has become a permanent fixture in a wide variety of global organisations. This shift brings benefits but also real challenges for managers. How do you effectively lead dispersed teams...

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Digital & Technology
Talent

The human side of hybrid working

Hybrid. It may be one of the most talked-about phrases of the last eighteen months, but what actually is hybrid working? The answer to that is that there is no easy definition . For some people...

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Leadership

People management for humans

Andy Dickson has been managing people, teams, and functions for 32 years. He is Head of Global Customer Solutions at Impact and has recently celebrated his 25th year working here. In this anniversary...

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Emerging Talent
Leadership

The role of feedback in human-centred organisations

My son, at age 20, is taking his first tentative steps into the world of work with a placement year at a large multinational company. A welcome step-change from lockdown student life, he is energised...

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Change
Leadership

How to create a company worth working for

In business, our relationships with each other are everything, and this is something that has been brought into stark focus by the pandemic. How organisations treated their employees during the early...

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Change
Wellbeing & Personal Development

Working and parenting as a woman

The moment I announced my pregnancy, somebody said to me ‘that’s it now, you’ll never stop worrying or feeling guilty for the rest of your life’. As my daughter’s second birthday approaches, I can see...

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Change
Leadership

How to navigate a VUCA world in 2022

What are the most pressing global catastrophic risks that businesses currently face? Right now, we are confronted by a number of urgent, interconnected crises. We can describe the current business...

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Wellbeing & Personal Development

Making space for wellness

Sam Egerton is General Manager of Impact Singapore. In this article he discusses what he’s been noticing lately. Recently, we have been having a lot of conversations with clients around wellness needs...

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Wellbeing & Personal Development

Wellbeing: A collective responsibility

How can organisations support and encourage individual responsibility for wellbeing? Wellbeing in the workplace – whose responsibility is it? Perhaps more than any other initiative, it finds itself...

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Leadership

Leading by listening

Listening is one of the most underrated leadership skills. In the current context of digital information overload and ongoing business disruption, many leaders find themselves moving from one meeting...

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Wellbeing & Personal Development

Tackling fear in the workplace

Fear is a primal emotion that has been part of human nature since the dawn of evolution. It is a basic yet crucial emotion that is important for survival, triggering a response designed to keep us...

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Digital & Technology
Leadership

Can ChatGPT improve your leadership?

Thoughts from Ailie Shackleton , Impact's head of content marketing. Is it just me… or is ChatGPT the topic of chat everywhere you go? Whilst walking our dogs this week, my estate agent friend...

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Digital & Technology
Teams

Leading homeworking

We recently surveyed over 100 senior business leaders from across our global network. In sharing the analysis and conclusions from this work we hope we can contribute to the wider conversation about...

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Leadership

Senior leadership teams: how to lead leadership

I mpact don’t view leadership as a type of person or a particular set of qualities; instead we understand leadership to be a special and vital form of action. In our opinion, it is only when someone...

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