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Leadership development for a more inclusive hybrid world

Coniferous forest by the water
Financial Services
Transformational Leadership


OutLEAD is a customized, global and cross-business
virtual experience that enables leaders across PGIM to help others reach their full potential and deliver on the business strategy.

The OutLEAD program’s learning objectives included:

  • Increased capacity for leadership action as distinct from technical expertise or management
  • Ability to lead with inclusivity and empathy through deep listening and a desire to understand
  • Ability to make agile leadership decisions in service of strategic business needs
  • Ability to role model appropriate orientation to risk and failure in order to release the potential of others
  • Skill and fluency in sharing timely and actionable feedback


OutLEAD is a six-week global and cross-business blended program that is self-driven and personal. It is offered either in-person over three days or virtual over six weeks, to leverage the power of a hybrid work environment. 

A key focus of the program is to develop inclusivity and to help others reach their full potential, with a red thread of empathetic leadership running throughout the experience. The program also emphasises peer-to-peer development, provided through small learning circles, self-sustaining peer coaching sessions, and a peer-led development center. 

The program won a coveted gold Brandon Hall award for the Best Unique or Innovative Leadership Program and silver for Best Advance In Leadership Development. 

“Six cohorts into the program and I could not be more optimistic about the capability of our PGIM leaders to take us into the future.” – Barbara Fuchs – Vice President, PGIM Talent Management.

See what our customers say about us
Barbara Fuchs
Vice President, PGIM Talent Management
“Six cohorts into the programme and I could not be more optimistic about the capability of our PGIM leaders to take us into the future.” 
Michelle Blieberg
Managing Director & Global Learning Officer
"Working with Impact can best be described as both enjoyable and an ideal partnership. We found them to be extremely creative with some of the most unique experiential learning available. Perhaps most importantly, we learned from and greatly admired all of their global staff. We found them to be flexible, insightful and extremely caring, committed to the personal development of our staff."
Andy Fell
General Manager, Retail Banking
St George Bank
“This programme has really ‘started something’. We believe that there is a little dragon inside all of us...and coaching makes the difference when it comes to our people reaching their true potential. Impact have once again delivered.”