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About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

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Trees and roads
Becky Lawrence
New Zealand
Becky Lawrence
Programme Manager, New Zealand

I’m passionate in helping individuals to step into their authentic selves. Through unique experiences and conversations, I believe each individual is able to navigate everyday challenges in their work and personal lives. When I’m not supporting Impact’s great work, I’m out in nature: walking, running, biking, and teaching yoga.

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Elena Ceriotti
Italy
Elena Ceriotti
CEO, Executive coach Italy

Find a job you love and you will never work a single day in your live! I do everything from managing the business, to inspiring people and helping clients to develop as sustainable business in which the quality of leadership is crucial. People describe me as a passionate and fast moving person, able to quickly connect to the culture and the needs of each organisation and to co-design powerful solutions. I love adventure which is about saying “yes” to life.

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David Muir, Impact
China and Hong Kong
David Muir
Client Solutions

An avid traveller and outdoor adventure enthusiast I jump at the opportunity to try new things and am a pioneer at heart. I have spent the better part of the last 10 years working in experiential education and am deeply committed to developing responsible and sustainable leadership. I am passionate about inspiring, motivating and engaging people to fulfil their potential.

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Sam Parkin, UK
UK
Samantha Parkin
Credit Controller, UK

I'm part of the UK Accounts Department and I'm responsible for issuing all of Impact's sales invoices both electronically or by post in a multitude of currencies sent to our clients all over the world. I work closely with lots of my colleagues both here in the UK and overseas. Out of work I enjoy spending my time cycling in the beautiful Lake District Countryside, walking and spending time with family and friends.

 

Stella Privitello
Italy
Stella Privitello
Senior Consultant and Executive coach, Italy

I am an enthusiastic trainer and consultant, keen on applying theory, practical application and innovation to the development of others. I have been working in the learning and organisational development since 1996 and joined Impact in 2019 as account, lead designer and facilitator. I pride myself on my original, inclusive and enthusiastic style.

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Ilaria Capogrossi Guarna
Italy
Ilaria Capogrossi Guarna
Senior Consultant and Facilitator

I had the chance to join Impact Italy in June 2022 Joining Impact has added value to my professional background giving me the opportunity to work with very special collegues in a world company.I support our team and I coordinate the Milan Office.

In my spare time I like to travel to discover new destinations and people. I love animals and sports, especially skiing.

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Kelly Morrison
UK
Kelly Morrison
Project Manager, UK

As a project manager, I am responsible for the end to end implementation of a programme, coordinating and managing the client services team and ensuring everything runs to schedule. I’m a massive fan of Impact, its values and ethos, and I’m incredibly proud to be a part of the company. I’m a busy mum of twins and a Bulldog, so I enjoy travelling and spending time with my friends and family. 

 

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tiko chung australia
Australia
Tiko Chung
Programme Coordinator

I support the program deliveries and administration for the Australian team. Working with this positive and fun team allows me to grow constantly. Prior to Impact, I had 12-year experience in events management within the hospitality and education sector. Growing up in Hong Kong, the food paradise, I am a foodie and enjoy exploring the world of food and beverages.

Lucy Gardner, UK
UK
Lucy Gardner
Project Coordinator, UK

As a Project Coordinator, the main focus of my role is to help organise and set up a variety of global programmes as part of the Project Management team. My favourite way to spend my time outside of work is travelling to different places and countries, and after moving to the Lake District a few years ago, I love being based in such a beautiful place every day!

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Andy Dickson, Impact International
UK
Andy Dickson
Head of Global Customer Solutions Development

I have spent my working life helping organisations, teams and people to be the best that they can be. I believe in the power of expertly designed and facilitated experiential learning and the exciting potential that lies within every person given the right opportunity. In my work I believe that managers and leaders have a responsibility to ensure work is exciting, fulfilling and aspirational for the people working in and with their organisations.

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Gabrielle Thorpe, Impact
UK
Gabrielle Thorpe
Project Manager, UK

After living in France and working in the ski industry for 13 years, I decided to move back to the UK, joining the Impact Project Management team. I work on several major global client solutions across industries such as insurance, pharmaceuticals, sportswear and automotive. I build strong working relationships, both internally and externally, to support teams through solution design to delivery.

Naoshi Kimura (Woody)
Japan
Naoshi Kimura(Woody)
Manager, Client Success Department, Japan

Over 10 years of experience in retail industry, I experienced various roles, managing some stores as a store manager, executing retail strategies as a retail manager, and an internal trainer in the organizational change project, planning, making, delivering the programs to the managers and staffs. I am very much interested in “people change” so very happy to work at Impact to build my career as a professional of people and organizational consultant.

Nzingha Martin
USA
Nzingha Martin
Senior Consultant

There is so much value and learning that occurs when we understand people, processes, and performance. I “get zinged” when I empower individuals/organizations to look within, determine their “WHY”, tap into their authentic selves, leverage, or unleash their strengths and bring meaning to their “MISSION”. Self-awareness plays a critical role in all we do and how we interact with others. My faith and values drive my learning and living! It is important to live a life full of joy, authenticity, and intentionality. As a mom of half a dozen kids (two sets of twins), I must be the example I want my kids to see. If I can help others while I pass along then my living shall not be in vain. I do not balance life, I integrate it with positivity, gratitude, and action! In my spare time I enjoy serving, traveling, coaching, exploring cultures and food as well as interior decorating!

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Caroline Airey
UK
Caroline Airey
Board Member

I joined Impact back in 1998 as a Management Accountant, and I am passionate about using financial information to inform and drive both short-term decision making and longer-term business strategy. I love living in the Lake District and exploring the surrounding lakes and mountains!

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Brian Falcon
USA
Brian Falcon
Virtual Advisor, Americas

I am a virtual advisor located in sunny South Florida. My background in hospitality gives me a keen eye to being focused on the customer experience. Utilizing technology to help people become the best versions of themselves drives me every day. Outside of work, you’ll most likely find me running or nose deep in a book on the beach with my pups.

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Francesca Filzi
Italy
Francesca Filzi
Accounting and Financial Support, Italy

I manage all Impact Italia accounting processes and love precision, tramezzini (look it up!) and silly jokes. I am also very appreciated for my former athletics experiences and I provide stretching sessions to all colleagues who need to exercise a bit after a long day in the office. I deal with a lot of internal and external stakeholders to make sure everything is ok with our clients, accounts, invoices and bills!

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Holly Higham Impact International
UK
Holly Higham
Global Lead, Marketing

My job is to share amazing client stories with the world through integrated marketing campaigns. I love live events and building Impact's community, as well as research and content creation. I live for adventure...and cake!

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Alissa Joy
UK
Alissa Joy
Project Manager, UK

Programme Coordinator at Impact. I am based in the Windermere office (UK) and joined the company in 2021. 

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Yasushi Igarashi, Impact International
Japan
Yasushi Igarashi(Yasu)
Project Designer, Japan

Before Joining Impact in 2002 I worked as an outdoor guide for nature tourism, kayaking and trekking in the ocean and forest. Using this experience, my strengths are in creating and coordinating programmes that provide learning experiences through outdoor activities. Beyond this role I wear several different hats, such as managing our website and managing H&S. Personally, I love to do challenging journeys by sea kayak and bike in many countries.

Matteo Villa
Italy
Matteo Villa
Senior Consultant and Facilitator

I joined Impact in 2023 as a senior Consultant, I’ve worked as training and development manager for a major pharmaceutical multinational and at the Business School of the Politecnico di Milano.

Passionate about learning and innovation, I consider it the 'mission' of consulting to transform companies into people centric, innovative and sustainable workplaces.

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Francesca Viti
Italy
Francesca Viti
Senior Consultant and Executive coach, Italy

With over 15 years of consulting experience I’ve supported many leading organisations and people in their journey of change and development. I’m focused on uncovering a client’s needs and satisfying them with a rigorous theoretical approach, intuition, strategic thinking and sensitive interpersonal style. I’m inspired by adventure and I love sailing, walking and nature.

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Austin LeBlanc
USA
Austin LeBlanc
Business Development Associate

As a BD Associate, I am focused on conducting proactive lead generation in support of new client acquisition, business development, and account development within existing clients to help drive revenue growth and increase sales. Before Impact, I worked at the University of New Hampshire Athletics as the Asst. Director of Ticket Operations. Outside of work I enjoy sports, fitness, hiking, reading, and spending time with family and friends!

Zuzanna Naruszweicz, Impact Poland
Poland
Zuzanna Naruszewicz
Consultant, Poland

My area of focus is “Sustainability and Responsibility”, and I am passionate about using my years-long experience from the non-profit sector in my present job. In addition to that, I support the team in any other possible way – in translations, formatting documents, gathering data, and communication with associates. I love biking, backpacking and vegan cooking.

Anthony Barrett
UK
Anthony Barrett
Senior Consultant

I am an experiential learning consultant & coach with a passion for adventure, the wild places and sustainability. I design & deliver learning experiences that help people & organisations strengthen the bridge between the business need for results and the human need for connection. I help people explore their “awareness of self” and how they can better engage with the people, systems and organisations that surround them.

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