Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.
Meet the team
Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.
Customer Service and relationship management are my main focus and passion in all that I do. I enjoy thinking through solutions, working in partnership with my clients and team at Impact to achieve the best possible outcomes. I also enjoy developing long lasting professional customer relationships. Out of work I enjoy spending time with my two dogs and exploring the Yorkshire Dales which are close to my home as well as baking the odd cake or two.
Born in the Netherlands, I aim for simplicity, clarity and efficiency in my designs and processes. I appreciate Dutch, German and Swiss designs for their geometric boldness and witty solutions as well as the minimalism and sense of calm in modern Japanese design. To soothe my creative brain, I put on my running shoes and head for the beautiful hills that surround me to rediscover my peace and tranquillity.
Over the previous 30 years, I’ve held Impact leadership roles in Asia, America and now globally. My focus is to partner with clients to solve their people development challenges. I lead global teams to deliver inspiring solutions that solve complex social, economic and environmental challenges of our clients. In work and play, I am adventurous, ambitious and deeply about people realising their potential.
As a Program Manager at Impact, I get to utilize the communication and organizational skills gained from my 6 years of customer service experience and owning my own business. My favorite aspect of the role, is seeing a program be designed and developed over time, come together in the end. In my free time, you will find me cooking, hiking, painting, or playing with my dogs!
Bridging future-oriented research, innovation, and design principles and practices, my focus is on optimising our core business through developing and delivering resilient, human-centred solutions. I bring energy, raise questions, push boundaries and break rules. The most vital part of my life is the people within it, as the relationships we hold with one another are everything.
Since I've joined Impact, I feel like my professional development grew exponentially. I feel very empowered by the company and by the values we bring each day into work. My goal is to learn how to best support our clients in every step of a consulting journey, as well as my colleagues, bringing a real change to the process. As a way to recharge I love to take long walks with my dog. My favourite sport is to hang out with friends, especially if in foreign countries!
With nearly 18 years in the retail industry, I held roles such as sales, store manager, trainer, and area manager. These experiences taught me that when people grow, organizations grow. Supporting others made me reflect on my own growth and whether I still had something to offer. To challenge myself, I moved into a new industry. Now, I work to create training experiences that resonate emotionally and leave a lasting impression—while continuing to grow with my clients.
I provide inspiring opportunities for leaders to explore possibilities in expanding sustainable business and organisational development. As a staff support manager I have been leading operations such as talent acquisitions. Supporting others and organisations to expand their full potential is my passion. I enjoy ensuring we have a unique workplace where we can maximise potential and strengths. I love climbing mountains, hot springs and good organic foods.
People are at the heart of everything I do and I care deeply about ensuring individuals and teams have the skills, support and temperament to best deal with their future. In my spare time I chair the board of a local art gallery and support the development of our growing community of emerging and successful artists.
I have worked at Impact Japan since 2015, coordinating the delivery of programmes. I support our consultants and delivery operations. What makes me happy is seeing my colleagues, clients and participants smile, as my job is supporting them. My hobby is collecting Starbucks Coffee mugs from around the world, although I don’t drink coffee personally!
Change is my partner in business and life. “Be better” is my inspiration to continue to grow. I joined Impact 20 years ago and have worked in many different roles as a consultant, general manager, coach and business developer from offices in Europe and Asia. In my current role, I am responsible for supporting businesses in Poland and Central Europe, and I am also co-creating transformation solutions with clients.
As a Digital Marketing Executive I am responsible for a broad range of global marketing projects and activities. I believe in Impact's mission, values, methodology and expertise, and I hope that thanks to my work more people around the world will hear about the great changes we make for organisations and their people. I am a nomadic soul and travel often to discover, experience and learn how the world and people differ.
I co-founded Impact in 1980 to explore adventure and experiential learning in people development. It worked! We now inspire and develop people worldwide. Shared values, a common purpose and a spirit of adventure bind us together. With over 200 colleagues working in the UK, Europe, America and Asia Pacific, we have a solid reputation for enabling clients to build leadership capacity and navigate complex change. To stay grounded, I rear rare breed cattle and sheep.
With over 20 years at Impact, I've contributed to the design and delivery of over a thousand programmes. And what if the secret of success is to continue to refine something even if you've done it dozens of times? Outside of work, I like gardening and interior design. I live on the crest of an extinct volcano, with the Mediterranean Sea to my west. After sunset I keep fit by jogging around a golf course.
I have been active with Impact for several years after an international career in sales and marketing. One of my main passions is to foster better leadership. Leaders that inspire, that provide their team with development opportunities, and that have vision and courage will change the world; for the better. Another passion is helping start-up entrepreneurs get off the ground. Kindness and curiosity are two words I aspire to live by. It is also very important to me to be kind to our planet. It’s the only one we have.
My enthusiasm for life is ignited when surrounded by inspiring people and growing through exploration. Born in Canada, my passions have led me to travel within various countries. I joined Impact motivated by their commitment to empowering people and business cultures to thrive while making a positive difference. As a coach and facilitator, I draw on over 10 years facilitating in personal development and wellness.
I am the DevOps Lead at Zinco, helping Impact build its web presence. I love the diversity my role brings, I work with many types of organisations and interact with some amazing people. I’m a problem solver and love tinkering with new technology to see what’s around the corner. Outside of work my passion is cycling and enjoying time with my family.
I'm surrounded by gifted people who do anything for each other - I mean anything. I find this very humbling. Two decades at Impact have taught me the value of compassion, loyalty, striving for excellence in everything you do and always getting back up when you fall down. This has helped me gently hold that most elusive of holy grails, true meaning at work. I love and am gratefully centred by my wonderful family. I seek adventure wherever I can and love being high up in mountains.
Here at Impact I have the pleasure of managing a portfolio of impressive global programmes and a number of our key clients. I like to simplify the complex, gain clarity where there is ambiguity and drive efficiency and quality through my project teams. I love meeting different people and understanding what makes them tick! I'm full of energy, constantly smiling and always ready for the next adventure.
After many years in business environment, leading sales and operating teams, I decided to share my knowledge and practice as a coach and facilitator. Becoming Impact consultant enabled me to support leaders and talents in developing their leadership with a solid dose of the "fun factor" that Impact programs provide.
AKA Bloodaxe. I am an accountant at Impact. When I am not at work, I enjoy spending time with my family, cycling and heavy metal. Not all at the same time, though – that’d be dangerous.
The leadership playbook: executive summary
2025 Training Industry Top Training Companies Lists: Leadership Training
C-level leaders on navigating complexity
Frontline leadership program for Orica
Podcast: Is BANI the new VUCA? with Jamais Cascio
Empowering transformational change through leadership with Charter Manufacturing
Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year.
Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).