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About us

Meet the team

Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.

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Daniel Giejbatow, Senior Consultant
Poland
Daniel Giejbatow
Senior Consultant

I have been supporting business development for over 20 years. As a Personnel Director, I was associated with the telecommunications and financial industry, I also conducted mergers and acquisitions of large financial organizations. I am a psychologist and psychotherapist by education and graduated with MBA and AMP business studies. I love outdoor activities, especially in the mountains.

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Daniel Osborn
UK
Daniel Osborn
Business Data Analyst, UK

Having the job title 'analyst' means that I've been lucky enough to get involved in a wide range of projects both internally and working with clients. I love helping people get the most out of the tools they are using, making processes as efficient as possible and understanding data – all of which is part of my work every day. Outside of work, you’ll usually find me in the Lake District somewhere with my family.

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Gavin Shaw
USA
Gavin Shaw
VP of Finance, Americas

Leading the US finance department includes guiding my team, considering new ways for increased financial success, keeping the team financially informed and ensuring accurate reporting. I have a business/accounting degree and 15+ years experience as a CPA. I see myself as a finance skilled business partner rather than an accountant. I love spectator sports, food, wine, whisky, binge watching TV, travel, wood burning open fires and being outside in the fresh air.

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Tony Ren, Impact
China and Hong Kong
Tony Ren
Country Manager, China

Having worked at Impact's UK HQ and Tokyo office, I have been heading up Impact China and developing new business in China and Asia Pacific since 2009. As a professional consultant, I have over fifteen years of management experience covering strategic planning, organizational effectiveness, business development, and worldwide operational excellence. I am extensively involved in the development and delivery of talent development projects at all levels of organisations. 

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Hillary Lawless Impact
USA
Hillary O'Dell
Program Manager, Americas

I am a program manager, and I love that every day is different, from working on different tasks involved to make a program run smoothly to talking and meeting clients. I come from a hospitality background, so I love the client-facing aspect of my role here at Impact, as well as making sure every piece of the program is on schedule. Outside of work, I am always doing something like teaching dance, travelling, and going to the beach!

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Ilaria Capogrossi Guarna
Italy
Ilaria Capogrossi Guarna
Key Account Support

I had the chance to join Impact Italy in June 2022 Joining Impact has added value to my professional background giving me the opportunity to work with very special collegues in a world company.I support our team and I coordinate the Milan Office.

In my spare time I like to travel to discover new destinations and people. I love animals and sports, especially skiing.

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Daniele Filzi
Italy
Daniele Filzi
Experiential Solutions Expert, Italy

With over 20 years at Impact, I've contributed to the design and delivery of over a thousand programmes. And what if the secret of success is to continue to refine something even if you've done it dozens of times? Outside of work, I like gardening and interior design. I live on the crest of an extinct volcano, with the Mediterranean Sea to my west. After sunset I keep fit by jogging around a golf course.

Connor Gildert, Sales, US
USA
Connor Gildert
Sales Operations Administrator, USA

I work alongside our business development team to ensure we provide quality service to our global clients. I also work closely with our internal teams to help do our bit to help develop the local community. Impact gives me the space to be myself, which usually gets me into trouble...

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Cassie Cuppek
USA
Cassie Cuppek
Senior Consultant, Americas

When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.

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Hideko Tougedate, Impact International
Japan
Hideko Tougedate(Deco)
Client Partner, Japan

"Exploring the transformation and growth of individuals"
Experiencing different industries such as rehabilitation, telecommunications and real estate sales, I came to the field of people and organizational development.
I strive to become who can 'unlock the potential of others‘ because I have been supported by various people providing me with 'opportunities' despite facing setbacks.
My favorite phrase is "Those with rich sensibilities are happier." Considering what makes people 'happy' as my guiding principle and I believe growth and contribution are extensions of this.

Martina Case, Impact
UK
Martina Case
Business Support, UK

I always enjoyed working for companies who share my values and whose work I can be passionate about. I love that Impact wants to make a difference and has the purpose to help build companies worth working for. I enjoy a good adventure and have a passion for travelling, my latest adventure being swapping London life for the great outdoors of the lovely Lake District!

Yutaka Sugimoto, Impact
Japan
Yutaka Sugimoto(Yutaka)
Chief Glocal Officer, Japan

I was inspired by experiential learning on a leadership programme in 1992 and have worked for Impact ever since. Experiential learning and reflection alongside theory and skills input is a platform for real behaviour change for leaders. My passion is building an organisation worth working for and supporting our clients by developing people. I play football and enjoy discussing the match with friends. Drinking beer maybe more important than playing football.

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Magdalena Kwiatek, Senior Consultant
Poland
Magdalena Kwiatek
Senior Consultant, Poland

For over 22 years, as a consultant, coach and partner, I support leaders, teams and organizations in the process of change. I am an "educational gadget-head.", sharing what I learn with others, because of my passion for people development. Privately my husband and I run “No Kill” fishing-field, building a community of exceptional people.

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Francesca Gianandrea
Italy
Francesca Gianandrea
Senior Consultant and Facilitator

Senior consultant, for over 25 years I have been involved in the design, development and management of projects in both corporate and cultural organisations. Consolidated experience in team building, creativity and development of commercial skills.I love photography, practicing yoga and creating unique and colorful objects with my hands.

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David Cooper, Impact International
USA
David Cooper
Senior Consultant, Americas

I have been working in L&D since 1992 and joined Impact in 2004, providing design, management, and delivery expertise to clients around the globe. Current initiatives have me consulting with clients from multiple business sectors to coach and facilitate the development of key leadership talent. I am also a past adventure consultant and professional rock climbing guide with numerous alpine and big wall ascents around the world.

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Alissa Joy
UK
Alissa Joy
Project Manager, UK

Programme Coordinator at Impact. I am based in the Windermere office (UK) and joined the company in 2021. 

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Frank Dulson Impact
UK
Frank Dulson
Head of Global Sales

In my early career I practised as an architect in the UK and Japan. This taught me a huge amount about being curious, creative and professional to solve clients' needs. For the last 18 years I've worked globally on developing innovative world-class solutions that delight and excite clients. It's been an incredible journey from Tokyo, to Bangkok, to Paris, to New York and of course Windermere - our HQ! I love it!

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Erin Tetarenko, Impact Australia
Australia
Erin Tetarenko
Senior Consultant, Australia

My enthusiasm for life is ignited when surrounded by inspiring people and growing through exploration. Born in Canada, my passions have led me to travel within various countries. I joined Impact motivated by their commitment to empowering people and business cultures to thrive while making a positive difference. As a coach and facilitator, I draw on over 10 years facilitating in personal development and wellness.

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Magdalena Cackowska, Impact International
Poland
Magdalena Cackowska
Financial Manager, Poland

My job is managing financial issues: reports, financial simulations, payments, also preparing contracts for clients, associates, employees and much much more… from coordinating travel arrangements to organising internal meetings and workshops. I love working with Impact people – I’ve worked here since 2003 and have no plans to move! I’m crazy about my small bit of land near the river and forests where I travel almost every weekend with my family and friends.

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Lisa Priore Impact
USA
Lisa Felloni
Finance Administrator, Americas

I am a highly experienced Accounting and Financial Management professional with expertise in problem solving, business communications, project management and customer relationships. I’m an enthusiastic leader, successful in liaising across all levels, handling confidential information and managing multiple priorities. I enjoy attending live events; cheering on my favourite sporting teams, watching my friend’s rock band, and supporting my daughter’s dance team.

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Steven Nishida, Impact Americas
USA
Steven Nishida
Senior Consultant, Americas

A lifelong passion for learning and leadership brought me to Impact, and I couldn't be happier with my decision. As a designer, facilitator, and thought partner, I embrace a scholar-practitioner mindset, running to the issues and engaging others with clarity, empathy, and authenticity. My favorite activity of each day is laughing, playing, and making up bedtime stories with my kids. They're hilarious!

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Courtney Henderson
UK
Courtney Henderson
Software Developer

I’m Impact’s resident back-end developer; working to build robust, efficient, and reliable systems to underpin our experiential learning platforms. I take pride in collaborating with like-minded individuals who share common interests and values, collectively unlocking each other's full potential. As a Lake District native, I feel a strong connection to the area in which Impact is headquartered and have seen first-hand the local and global effect that Impact achieves.

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Fabio Gabbiani
Italy
Fabio Gabbiani
Senior Consultant and Key Account Leader, Italy

With over 26 years as L&D and Internal Communication manager in large multinational companies, I’ve developed deep knowledge in consulting roles, building trusting relationships with all levels of an organization, implementing complex projects. I love my job, the countryside, animals and sports.

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Ilaria Staltari
Italy
Ilaria Staltari
Consultant and Facilitator

I joined Impact Italia in 2021 and the magic started happening! Energy, active listening, and continuous exchange are the key elements that characterize my personal and professional life. My purpose here is to design and facilitate ‘ad hoc’ learning solutions that can release transformation and changement regarding the different spectrum of needs that can have organizations. In my spare time I practice dance and yoga, I am travel-addicted and I love to cook to share the results with my loved ones.

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