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Executive talent development for the hospitality industry at Hilton Worldwide

Town by the lake
Industry
観光業
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
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Marie Millar
Leadership and Learning Manager
APA
"Impact certainly rose to the challenge and demonstrated change and agility in action. They developed and facilitated a highly interactive and relevant workshop to this cohort , receiving fantastic feedback from the participants. Thanks for making this work and for always demonstrating their core company values."
David Wambebe
CEO Ilderton Motor Group
Sony
"This initiative provided a great opportunity for community groups to foster new or better relationships with the private sector. I don’t think I am overstating the fact when I say that this is one CSR agenda that has worked and has provided tangible benefits for all concerned.”
Mark Faulkner
Projects and Placemenet Coordinator, UEL
Sony
"Their analysis was exceptionally useful in reaffirming the ideas and the future strategy that the Employability team are already working on, and will be a good leverage tool with senior management.”