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Executive talent development for the hospitality industry at Hilton Worldwide

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Industry
観光業
Solution
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
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Anthony Surley
Training and Development Manager
Wates
“Our Developing Leadership Skills programmes have been extremely successful, combining leadership activities and peer feedback with business-specific projects requiring inspirational leadership in the workplace. A key objective for Wates in this programme is the transfer of learning back into the workplace and without a doubt the business projects allow this to happen. A number of business projects are now in the implementation phase and are adding value to the Group."
Participant
Energus
“I learnt a lot about myself and team members in a memorable and powerful way. I’m not leaving with the same people as I arrived”
Kerri
Programme participant
Raytheon
"18 months into the graduate leadership development programme, and I can truly say it has been such a great experience. The activities we have undertaken have ranged from learning presentation skills, understanding your impact in a team, to having a lot of fun along the way with challenging activities, such as white water rafting and rock climbing. The external training we are fortunate enough to receive, as well as on-the-job training has helped me to build on my career."