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Executive talent development for the hospitality industry at Hilton Worldwide

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Industry
観光業
Solution
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
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Nikki Cartwright
Programme participant
Diageo
"The day was very, very inspiring. We were able to make a real difference to our community partner: SMart, by delivering some really tangible benefits - including sourcing and mentoring admin support, developing a business plan to attract the right calibre of trustees and helping them to source office and gallery/storage space... It was a day of truly appreciating and celebrating life.”
Cathleen Merkel
HR Director
Discovery Networks International
"When they finished, I had a different bunch of people in front of me. There was a real sense of connection, a real sense of belonging; there was an incredible amount of ownership, and I get goosebumps just talking about it."
Julita Rudolf
Transformation Director
Ringier Axel Springer Polska
“In the course of this set of workshops we got into the shoes of our competitors and looked at our company through their eyes. It gave us all an opportunity to go beyond our business as usual, to discuss with and learn from internal experts, and finally, to think more strategically. I also found the meetings with external experts very inspiring. It was very insightful to look at the market from their perspective.”