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Executive talent development for the hospitality industry at Hilton Worldwide

Town by the lake
Industry
観光業
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
クライアントの声
Agnieszka Nowak
Learning and Development Leader
DSV ISS
"Impact consultants are professionals deeply committed within each stage of the project: starting from analysis up to training delivery. I am very impressed by their ability of very insightful analysis of customer’s needs. They “connect dots”, looking upon our needs from different business perspectives."
Stephen Mason
Group Finance Director
Sony
"I am writing to say a big thank you for taking the time to give your excellent presentation to HCT’s chief officers. The succinct analysis that you produced of HCT and the challenges of its management team has given us some clear pointers and has focused thought processes. Our Chief Executive, declared the experience ‘Excellent!’.”
Beatrice Venditti
HR Manager
Stryker
"Our experience has been extremely effective for both professional and personal development. For all the participants, it was a 'rediscovery' process as colleagues. Impact facilitated the sessions with a professional and enthusiastic approach. Our team was stretched and challenged physically and emotionally. In module two, it was great to demonstrate what team and inclusion stand for - no prejudice and much personal learning. We are committed to go forward. Thank you for this fantastic experience!"