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Executive talent development for the hospitality industry at Hilton Worldwide

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Industry
観光業
Solution
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
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Steve Kenzie
Executive Director
UNGC
“It has been an absolute pleasure working with Impact throughout the whole roadshow. Their creativity and level of professionalism are beyond what I ever expected”
Stuart Almond
Head of Intelligent Media Services
Sony
“We’ve made changes within the department and division. Not only team structure, but in terms of how we engage with our customers and the market.”
Ruth Robertson
Head of Learning and Development
Aon
"I cannot thank you enough for your efforts, both individually and collectively over the last year. It has been exciting to re-energise the graduate programme and take it to a completely different level - and we could not have achieved any of this without you - the Impact team."