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Executive talent development for the hospitality industry at Hilton Worldwide

Town by the lake
Industry
観光業
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
クライアントの声
Agnieszka Nowak
Talent Manager
Atos
“Talent management is a long and exciting road and we are pleased that our partner on the first phase of this journey was Impact. As I am responsible for talent management at Atos Poland, our management workshop was of the greatest value to me, as during this we successfully redirected our leaders to thinking that talent management is not only a HR process, identifying and developing talent benefits the business, managers and the individual.”
Michelle Blieberg
Managing Director & Global Learning Officer
UBS
"Working with Impact can best be described as both enjoyable and an ideal partnership. We found them to be extremely creative with some of the most unique experiential learning available. Perhaps most importantly, we learned from and greatly admired all of their global staff. We found them to be flexible, insightful and extremely caring, committed to the personal development of our staff."
Julita Rudolf
Business Transformation Director Polska
Ringier Axel Springer Polska
"What I appreciate most about the 'What’s Next' journey is the time to reflect and learn from my peers. We’ve been guided through self-reflection, talked about the leadership that is needed now in dispersed groups, and discussed market changes. It has been a very powerful experience, especially now, when we all are facing new situations because of covid- 19."