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Executive talent development for the hospitality industry at Hilton Worldwide

問い合わせる
Town by the lake
Industry
観光業
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
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Sailaja Maganti
West LB Delegate
West LB
"At Impact be prepared to look within. They can provide the key, but only you can unlock the door. What you'll find can enrich your life both personally and professionally. Release your potential...”
Mark Dekan
CEO
Ringier Axel Springer Polska
“It was the third time we did Competitor Strategy Programme with Impact and we not only enjoy it but each time it is also for us a great opportunity to broaden our perspective. Our market changes very quickly and we need to constantly monitor the situation and the moves of our competitors. The Competitor Strategy Programme approach makes it fun, intensive and memorable.”
Michelle Stroman
Director of Professional Learning
Education in Motion
“What Impact really brought to the table was the human element. They really listened to what we wanted, and every time we posed a problem or had a question, instead of getting frustrated, they were excited by it! That attitude is the attitude we want for our staff and our students.”