The strength of our operational success is underpinned by our IT department.  Helping drive our technological capabilities and enabling ease of use. We are seeking a skilled Mac Support Technician to ensure our UK and global employees are fully supported throughout their working day.


We would love to meet an experienced IT support technician who has:

  • sound technical skills, integrity and a passion for excellence
  • a desire to learn and develop
  • an eye for detail and the ability to multi-task and prioritise in a demanding environment
  • strong customer service orientation and a can-do attitude
  • good troubleshooting and investigation skills

Key responsibilities will include:

  • proactively supporting users in a busy office environment
  • supporting the computer network and Wi-Fi systems
  • set-up and maintenance of new computers and mobile devices
  • diagnosing software and hardware faults
  • learning about and supporting our database system