What

The strength of our operational success is underpinned by our IT department.  Helping drive our technological capabilities and enabling ease of use. We are seeking a skilled Mac Support Technician to ensure our UK and global employees are fully supported throughout their working day.

Who

We would love to meet an experienced IT support technician who has:

  • sound technical skills, integrity and a passion for excellence
  • a desire to learn and develop
  • an eye for detail and the ability to multi-task and prioritise in a demanding environment
  • strong customer service orientation and a can-do attitude
  • good troubleshooting and investigation skills
How

Key responsibilities will include:

  • proactively supporting users in a busy office environment
  • supporting the computer network and Wi-Fi systems
  • set-up and maintenance of new computers and mobile devices
  • diagnosing software and hardware faults
  • learning about and supporting our database system