Year after year, we continue to be acknowledged for the quality and effectiveness of our partnerships with clients and for our own work on building Impact as an organisation worth working for.
Meet the team
Impact is bursting with energetic, talented and passionate people who want to make a difference. Our people work from over 30 global locations.
Over the past 16 years at Impact I've worked around the world with some truly wonderful people. I've been the lead facilitator on many large-scale initiatives focused on developing leadership capability, high performing teams and coaching. I love the outdoors, and spend many hours at the beach with my wife and daughter.
When asked, "What do you do for work?" it is not uncommon for me to respond, "Light Bulb Moment Technician". I have been fortunate to be filled with such energy through my talent, leadership, and organisational development work. When I am not working, I take my role as Aunt Cassie with my husband, Josh, very seriously! It is the greatest thrill to teach them to ride motorcycles, do yoga, and explore the world.
Exploring Human and Organizational Creativity
I have 8 years of experience in the food and beverage industry, focusing on talent and organizational development. Discovering coaching inspired me to apply it in the field, seeing people transform through intrinsic motivation. This led me to join a coaching firm, supporting various industries. Motivated by the question, "How can individuals and organizations unlock their potential?", I joined Impact to further develop my expertise. I enjoy playing the drums and held a live performance last year. My motto: "Immerse myself in what I am passionate about while working."
Life is a path everyone makes on their own, but what happens if it crosses someone else’s? As a trainer and facilitator for over ten years, my focus has been on supporting people to untangle the complexity of communication and cooperation, and build a path that gives room to everyone in the team, in a variety or organisational structures. In my free time I love venturing outdoors with my husky dog and noticing the subtleties of nature.
I’ve had a passion for enriching lives through deeply practical experiential learning, and immersion in adventure around the world for most of my career. As a British Army officer, expedition leader, leadership consultant and executive coach I’ve had the enormous privilege to facilitate learning experiences for others in over 40 different countries. My greatest gift - apart from my wife and kids - doing the work I love!
Customer Service and relationship management are my main focus and passion in all that I do. I enjoy thinking through solutions, working in partnership with my clients and team at Impact to achieve the best possible outcomes. I also enjoy developing long lasting professional customer relationships. Out of work I enjoy spending time with my two dogs and exploring the Yorkshire Dales which are close to my home as well as baking the odd cake or two.
With nearly 18 years in the retail industry, I held roles such as sales, store manager, trainer, and area manager. These experiences taught me that when people grow, organizations grow. Supporting others made me reflect on my own growth and whether I still had something to offer. To challenge myself, I moved into a new industry. Now, I work to create training experiences that resonate emotionally and leave a lasting impression—while continuing to grow with my clients.
Being a manager of the delivery team in Impact Japan, I have been putting great effort and energy into realising our “Re-Born Strategy” from the delivery quality aspect. For my leadership style, creating trust is the most important factor. I support my team by creating trusting relationships, and as a facilitator, I use this quality to create a completely safe and open learning space in programmes. I love having a good time with people, drinking and karaoke.
Lucky me, I have a job that allows me to be a Human Doing and a Human Being. I love connecting and building relationships with people through my work. I appreciate what I have rather than what I don’t have. Photography has been my passion since I was young! I love capturing people’s expressions, emotions and feelings. I use my photos to tell stories of myself, amazing people that I’ve met and inspiring places that I’ve been to.
As a project manager, I am responsible for the end to end implementation of a programme, coordinating and managing the client services team and ensuring everything runs to schedule. I’m a massive fan of Impact, its values and ethos, and I’m incredibly proud to be a part of the company. I’m a busy mum of twins and a Bulldog, so I enjoy travelling and spending time with my friends and family.
I support delivery of high quality, safe and challenging programmes and keep the operations infrastructure in a safe and workable condition. I have been lucky to have worked in some amazing places around the world with some amazing colleagues and participants. Working from Base still takes some beating though! When not working I enjoy having adventures with my family, exploring the Lakes and keeping fit by running, climbing and riding my Cyclocross bike.
I joined Impact Italia in 2021 and the magic started happening! Energy, active listening, and continuous exchange are the key elements that characterize my personal and professional life. My purpose here is to design and facilitate ‘ad hoc’ learning solutions that can release transformation and changement regarding the different spectrum of needs that can have organizations. In my spare time I practice dance and yoga, I am travel-addicted and I love to cook to share the results with my loved ones.
Since 2006 I have coordinated programme delivery. This involves meeting facilitators and consultants to design great modules, using creativity to ensure participants have profound learning experiences that add value to their organisation. I manage project set up and use technical skills such as abseil belaying. I have a teaching licence to teach PE. Now I enjoy working using my body, so I love to do exercise and jogging, swimming, gymnastics, and most outdoor things!
After living in France and working in the ski industry for 13 years, I decided to move back to the UK, joining the Impact Project Management team. I work on several major global client solutions across industries such as insurance, pharmaceuticals, sportswear and automotive. I build strong working relationships, both internally and externally, to support teams through solution design to delivery.
For over 20 years I have been on the path of exploring and connecting the world of business and personal development. I work with people and organisations from the perspective of their potential, possibilities and needs. I support change in organisations and accompany transformations. My role at Impact Polska is Account Management Director and Senior Consultant… AND I LOVE IT!
I love my job at Impact because it allows me to connect with people and put those skills to good use. As a consultant and facilitator, I enjoy helping people explore and tackle issues, increase their awareness, and uncover their potential. I enjoy jogging, hiking, studying foreign languages, and hanging out with friends on my days off.
I am an experiential learning consultant & coach with a passion for adventure, the wild places and sustainability. I design & deliver learning experiences that help people & organisations strengthen the bridge between the business need for results and the human need for connection. I help people explore their “awareness of self” and how they can better engage with the people, systems and organisations that surround them.
I lead the overall relationship with our clients, working closely with them and our brilliant Impact team to build powerful solutions to their most pressing challenges. I’m a bit of an oddity - an Aerospace Engineer by training and experience who, for the last 20 years, has found my passion in helping others thrive at work. I‘m based in Chicago with my wife, and when not running on the lakefront, I’m probably wrestling with an ornery cat.
As a mom to 4 girls I am constantly reminded that I am human, it's inescapable. I am completely honored that over the last 12 years I spend my days working with fantastic teams and amazing clients to do work that enables us all to embrace our individual humanness and work to create environments where people can grow and learn everyday! My hope and goal is together, the work we do today brings a brighter future for us all.
I consult with our customers to understand their business aspirations and challenges before recommending a learning solution that is going to exceed their needs. I maintain close relationships to ensure they receive the best possible service. I work across all market sectors and levels; however, I'm particularly passionate about graduate development. Out of work, you’ll find me up a mountain attached to either a rope or a pair of skis.
As a Digital Marketing Executive I am responsible for a broad range of global marketing projects and activities. I believe in Impact's mission, values, methodology and expertise, and I hope that thanks to my work more people around the world will hear about the great changes we make for organisations and their people. I am a nomadic soul and travel often to discover, experience and learn how the world and people differ.
As a consultant and the manager, for the last 20 years, I was focused on practical aspects of business transformation. Managing HR field I had a chance to collect best practices within telecommunication and financial sectors. I have experience in leading mergers and acquisitions of a large organisations. I am a psychologist and psychotherapist by education and graduated with MBA and AMP business studies. I love outdoor activities, especially in the mountains.
I am a highly experienced Accounting and Financial Management professional with expertise in problem solving, business communications, project management and customer relationships. I’m an enthusiastic leader, successful in liaising across all levels, handling confidential information and managing multiple priorities. I enjoy attending live events; cheering on my favourite sporting teams, watching my friend’s rock band, and supporting my daughter’s dance team.
The leadership playbook: executive summary
2025 Training Industry Top Training Companies Lists: Leadership Training
C-level leaders on navigating complexity
Frontline leadership program for Orica
Podcast: Is BANI the new VUCA? with Jamais Cascio
Empowering transformational change through leadership with Charter Manufacturing
Impact is a 2025 Top 20 Leadership Training Company. Training Industry independently assess the training marketplace for top providers. Their Top Leadership Training List, based on capabilities and expertise, includes Impact for the 15th consecutive year.
Orica's Frontline Leadership programme has been shortlisted in the Best Leadership Development category of the AITD Excellence Awards 2025 (Australian Institute of Training and Development).