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Executive talent development for the hospitality industry at Hilton Worldwide

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Industry
Hospitality
Solution
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Karen van Loon
Springboard Program Manager, Lendlease Foundation
Lendlease
“Our goal to maintain our connection and build on the great work that we had done has been achieved. The positive impact for Lendlease, our employees and our community partners has made a difference and left a tangible legacy for many of us”
Aneta Trojanowska
Development Manager
Play
“Impact worked with a group of 12 high potential managers from PLAY. The main objective was to support the participants to create their own development plans. Impact’s development centres are different; participants are part of the learning process, receiving regular feedback to help build a picture of ability along with identifying improvement areas. The project, which was professionally designed and delivered, ensured that each participant benefitted from opportunities for personal insight and learning."
Nunziata Puglisi
Training Manager
Telecom Italia
“After the initial surprise, our employees were incredibly engaged and committed to finish the projects on time. The use of CAL methodology was tremendously effective to learn in a very powerful context.”