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Executive talent development for the hospitality industry at Hilton Worldwide

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Industry
Hospitality
Solution
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Christopher Williams
Strategic Content Manager
Sony
“I see real benefits in terms of the operational efficiency of the business. We’ve had loads of really good examples where people have either driven forward existing projects or new projects.”
Aidan Keough
Head of Retail Banking
St George Bank
“The workshop is very practical and built my confidence to be a better coach. The real plays were so useful to go back to my team and have more effective helping conversations. I am now more prepared and have a framework to use”
Killian Hurley
Chief Executive
Mount Anvil
"The REACH programme has been a challenging and rewarding experience for all the participants. It is already having a positive impact on our business.”