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Executive talent development for the hospitality industry at Hilton Worldwide

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Town by the lake
Industry
Hospitality
Solution
Talent Management

About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Bernard Galton
HR Director
Welsh Assembly Government
"Impact are a refreshing company to work with. They make everything feel bespoke and special to you. Too many companies recycle their product but Impact can always be relied upon to deliver training and development with a personal touch. Carefully constructed programmes which are fun and innovative but equally deadly serious with key business deliverables. The products are business focused and the people have real passion for what they do and are hungry to make a difference to their clients."
Kieran Simpson
Head of Public Affairs
Scottish & Newcastle
"The assignment has been so successful for both organisations that they are building upon the work already achieved for a sustainable, ongoing partnership for the future. The partnership with Turning Point is an important element of Scottish & Newcastle's approach to responsible drinking. This project provided an opportunity to practise the skills learnt in the workshops and has enabled our graduates to learn the realities and practicalities of working as a team."
Participant
Severn Trent Water
"The practical projects made the programme memorable, fun and helped start discussions to develop other ideas."