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Executive talent development for the hospitality industry at Hilton Worldwide

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Industry
Hospitality
Solution
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Shona Marshall
Employee Development Manager
The Miller Group
"Working with Impact was certainly enjoyable. I particularly valued their ability to creatively interpret ideas into activities, their willingness to share their extensive knowledge and their flexibility in responding to our ever-changing requirements. The dedication and commitment the facilitators demonstrated throughout the actual event went above and beyond. The result ~ an experience that challenged our graduates, exceeded my own expectations and provided real value for our business.”
Jeremy Woodall
United Nations Joint Logistics Centre
International Organisation for Migration
"Without doubt this initiative [the IOM Remote Assessment Teams launched in Batagram] will increase the effectiveness of the “Winter Race” operations and has provided a framework for an expansion of such work as the winter increases the number of inaccessible communities."
Participant
Senior Manager
AB InBev
“The breakout rooms worked really well, allowing for building deeper relationships with other participants and more networking."