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Executive talent development for the hospitality industry at Hilton Worldwide

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Industry
Hospitality
Solution
Talent Management
About

Impact partnered with Hilton Worldwide to create two dynamic programs that leverage creative behavioral simulations and practical skills to build an ‘executive presence’ for high potentials and high performers. 

Hilton Worldwide wanted these programs to develop their executives’ ability to lead effectively in the hospitality industry’s ever-changing business environment.

These strategically anchored programs needed to develop:

  • Mindsets and behaviors around executive presence
  • Confidence to influence in high-change environments
  • Authentic leadership skills.  

Impact created two Executive Presence programs that engaged participants though a series of behavioral simulations that increased their capabilities utilising real-life, high pressure situations. Participants were required to collaborate and address real business challenges, while practicing the creation and delivery of critical leadership messages. 

The results were outstanding, with all key metrics scoring greater than 4.5 out of 5. This program was also awarded the 2015 CLO Learning in Practice Award for Excellence in Gaming and Simulations. 

Testimonials
See what our customers say about us
Clare Rice
Team Leader
NHS
"The team have come a long way since we started our journey. I’m happy to say they are a productive, settled and fun team to work with and I’ve enjoyed my time with them. We worked on the areas the TPI report highlighted for us, we spent time on developing our relationships – and we grew more respectful of each other. We are deeply grateful for the opportunity to gain those insights and improve our service.”
Jaap de Vries
Vice President of Human Resources
Borealis
“To develop senior middle managers into real leaders requires a journey which takes them out of their personal comfort zone to unleash their potential. At Borealis we are convinced that the return on this investment is contributing to our successful achievement of strategy.”
Kieran Simpson
Head of Public Affairs
Scottish & Newcastle
"The assignment has been so successful for both organisations that they are building upon the work already achieved for a sustainable, ongoing partnership for the future. The partnership with Turning Point is an important element of Scottish & Newcastle's approach to responsible drinking. This project provided an opportunity to practise the skills learnt in the workshops and has enabled our graduates to learn the realities and practicalities of working as a team."