Skip to main content
Creating Sustainable Enterprise

Main navigation

  • About Us
    • Who we are
    • Our story
    • Meet the team
    • Careers
  • Our Work
    • What we do
    • Our approach
    • Awards
  • Our Clients
  • Blog
  • Global Offices
  • Contact Us

Search

Enter the terms you wish to search for.
Co-op - Impact Client

Leadership for Change at the Co-op

Download full case study
  1. Home
  2. Case studies
  3. Leadership for Change at the Co-op
About

Co-op is the UK’s fifth biggest food retailer, one of the world's largest consumer co-operatives and a leader in social enterprise. Impact challenged Co-op’s existing change process and co-created a collaborative and engaging way forward focusing on achieving and inspiring sustainable behaviour change across multiple levels.

Objective

The objective of Leading the Way was to involve colleagues in the change process, inviting them to creatively solve problems, engage with the reasons behind the change and open up space for a dialogue with senior leaders. The project aimed to capture the managers’ hearts and minds to inspire them to the lead the way for Co-op to become the number one convenience retailer in the UK.

Solution

The introduction of Impact’s new way of ‘doing change’ centred on honest conversations, to enable a coaching culture and focus on leadership action. The Leading the Way project combines large-scale events, skills workshops and 1:1 coaching sessions and forms one part of Co-op’s wider programme of transformation.

Result

The new way of 'doing change’ received glowing feedback and the quarterly change events have been revolutionised:

  • 95% of evaluation respondents believe Impact’s delivery style is engaging.
  • 100% of participants now feel prepared to engage and brief their teams on the change messages.

Impact continue to work alongside Co-op to develop an innovative partnership and expand the reach of the Leading the Way principles.

Read more on Change Management
Share this...

Other case studies

Kuwait logo

Talent Management Strategy

Putting participants at the heart of their learning and development

Read More
ING Logo

Emerging Leaders at ING

An innovative four-year graduate development journey

Read More
JLR logo

Emerging Talent at Jaguar Land Rover

Graduate development

Read More
Telia logo

Dialogue for growth with Telia Company

Enabling culture change through the development of dialogue skills

Read More
Education in Motion

Accelerating leadership at Education in Motion

Middle leadership programme

Read More
pepsico logo

Accelerated Leadership at Pepsico

Leadership Development

Read More
Sony Logo

Fast Forward Leadership Development Programme

Key talent development

Read More
Raytheon

Emerging Leaders at Raytheon

Leadership Skills for Generation Y

Read More
Experian logo

Diversity and Inclusion at Experian

Three-day adventure in the jungles of Laos

Read More
Findomestic logo

Sustainable Innovation at Findomestic

Community Action Project

Read More
DTZ UGL logo

Talent Development at UGL/DTZ

People Manager Program

Read More
Deutsche bank logo

Emerging Talent Development at Deutsche Bank

Deutsche Bank's values programme

Read More
ABN AMRO Logo

Team Development at ABN AMRO

Meeting the business challenges head on

Read More
Farmlands Co-operative logo

Leadership Development at Farmlands Co-operative

Leadership development for business transformation

Read More
Vedior logo

Team Development and Project Management

Top managers programme

Read More
CPP Investments

Leadership development at CPP Investments

Two nine-month learning journeys for management populations.

Read More
bai communications logo

Leadership Development at BAI Communications

Inspiring leaders and enabling long-term behavioural change

Read More
Vita group logo

Leadership development for sustainable transformation

A sustainable practice transformation journey

Read More
Ringier Axel Springer Polska

Competitor Strategy Programme​ at Ringier Axel Springer

Senior leadership 'War Game' programme

Read More
Polpharma

Leadership development at Polpharma

A blended leadership programme to help navigate a VUCA world.

Read More
Looking for more information?
Simply complete the short form and we will be in touch soon. Thanks for stopping by!
IGC Newsletter Sign Up Logo

Carefully selected content to inspire you to do something differently, make you smile and help you focus on the things you’re really passionate about. Twice a month, straight to your inbox.

Footer menu

  • About Us
    • Who We Are
    • Our Story
    • Meet The Team
    • Global Locations
  • What we do
    • Leadership
    • Change
    • Virtual Learning
    • Team Development
  • Your industry
    • Automotive
    • Energy & Utilities
    • Fast Moving Consumer Goods
    • Finance
    • Pharmaceuticals
    • Technology, Telecoms & Media
  • Being Responsible
    • Health & Safety
    • Environmental Policy
    • Privacy Policy
    • Cookie Declaration
    • Cyber Essentials
Careers  |  Site map
Images by Ashley Cooper. Website by Zinco